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XProtect® Mobile 4+
On-the-go video surveillance
MILESTONE SYSTEMS A/S
Designed for iPad
-
- Free
Screenshots
Description
This free XProtect Mobile app gives you secure access to your Milestone video surveillance system anytime, anywhere from your smartphone or tablet. Available in 31 languages the application lets you conveniently view live video, play back and export recorded video, listen to audio and speak through the camera-connected speakers using the Push-To-Talk button. Compatible with XProtect Corporate, XProtect Expert, XProtect Professional+, XProtect Express+, XProtect Essential+, and the Milestone Husky NVR series. (For use with XProtect Express and Professional, please download the "XProtect® Mobile Express & Pro" app)
Additional product highlights:
• Document any event while it happens by streaming video and audio from your mobile device’s camera directly into the Milestone solution
• Get peace of mind and stay constantly on top of things by receiving push notifications based on alarms defined in the Milestone solution
Try it out
Download the app and take a look yourself. XProtect Mobile includes access to a demo server so you can explore the product even if you do not have a Milestone system installed already.
Getting started
In order to connect and view cameras from your Milestone system, you should have the latest version of the Milestone surveillance system and the XProtect Mobile server installed. For further details on getting started, visit www.milestonesys.com/mobile.
Milestone distributes and sells its market-leading XProtect® VMS and the Milestone Husky NVR Series through an authorized partner channel of distributors and resellers in more than 115 countries around the world. Please go to https://www.milestonesys.com/community/find-a-milestone-partner/ to find your local authorized Milestone reseller or distributor.
What’s New
Version 24.1a
Alarms in Smart Maps.
Bug fixing.
Ratings and Reviews
More issues after 22.3.1 - user credentials, Audio drops and doesn’t restart automatically
Hi Milestone - thank you for continuously improving the application. One issue I have experienced of late is when live streaming an audio and video capable device (set as a video device and audio microphone device on management client), is when the mobile/recording server is serving live streams to a mobile device with mobile client (over LTE and Wifi), when the client drops packets on transmission, that the video stream persists, however the audio does not. When this happens, a pop up error ‘network issue - please fix’ presents, and the speaker icon is shown as muted, and the speaker button must be ‘unmuted’ to re-enable the audio stream. This is not seen on smartclient, only mobile client and is in my view an application issue. Please resolve in next feature release. Thanks! As of 22.3.1, if a user changes their password on the domain, there is no option to change login credentials within the mobile app (for iPhone), instead the user must delete the server settings and re-enter. This is terribly frustrating for a SysAdmin, as they are having to guide the end user through the process of rebuilding their server configuration on the mobile app. Please resolve this issue, along with the audio packet loss and auto-restart.
After the update it does not work
I updated the app the afternoon, now it goes to the home screen then just closes down. Very frustrating.. can you fix please..
Developer Response ,
Dear Pj winner,
We appreciate all user feedback, so thanks for taking the time to get in touch.
Re your issues with the app closing after navigating to the Home Screen - you have listed version 11.3a of the Milestone Mobile against your comment, so please update to the latest version, 11.3c, in which we have fixed many issues this version is designed to work most effectively with iOS 11, so please also update this accordingly (if applicable).
Please also ensure you are running Mobile Server to 2017 R3– this is independent of the core license, hence your XProtect version/ SLC will not be affected/ restrict your ability to update.
Additionally, you can enable iOS logging on your device, in order for our Developers to receive live information on the app’s behavior and to enable the fastest and most effective resolution to any reported issues, please enable automatic logging on your device.
Enable the logging feature from your device, via: Settings -> Privacy -> Analytics -> turn on Share iPhone Analytics and Share With App Developers.
On behalf of Milestone, please accept our apologies for any inconvenience caused and please continue to keep us updated.
Kind regards,
Milestone Technical Support
Latest version crashes constantly
This app used to be rock solid on 2021 builds. I’d run it all day on an iPad showing an entrance camera feed and it never skipped a beat. However, since updating both my server (to 2022 R1) and client (to 22.1.1) it can no longer view a camera without crashing after about 20 minutes. If I had to guess, I’d say it’s leaking memory into a container, since switching views initially works smoothly, but if I leave it on one camera for 15 minutes and then switch views, it’ll lock up for a few seconds like it’s madly freeing memory. If I leave it on the one view it always eventually crashes. Please fix!
App Privacy
The developer, MILESTONE SYSTEMS A/S, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- MILESTONE SYSTEMS A/S
- Size
- 51.9 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Hebrew, Hindi, Hungarian, Icelandic, Italian, Japanese, Korean, Norwegian Bokmål, Persian, Polish, Portuguese, Russian, Serbian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- Age Rating
- 4+
- Copyright
- © 2023 MILESTONE SYSTEMS A/S
- Price
- Free