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smg360 4+
Service Management Group, Inc. SMG
Designed for iPad
-
- Free
Screenshots
Description
For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages.
SMG (Service Management Group) partners with more than 450 brands around the globe to create better customer and employee experiences, which drive loyalty and performance. SMG uniquely combines technology and insights to help clients listen better, act faster, and outperform competitors—evaluating 200 million surveys annually, across 130 countries.
What’s New
Version 24.33.1
- Bug fixes and performance improvements
Ratings and Reviews
A
The app no longer has the capability to view quickscores. This was one of the two key functionalities of the original app, and with this being lost it seems as though the app has gone backwards. Hopefully this can be fixed!
Great app
Good app, use it for work and it does the job well
Quick scores
Only used this app for quickscores. Now you can no longer use that function so therefore I will never use this app, not even if there is a fire! 🔥
App Privacy
The developer, Service Management Group, Inc. SMG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Service Management Group, Inc. SMG
- Size
- 7.7 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 17.0 or later.
- iPad
- Requires iPadOS 17.0 or later.
- Mac
- Requires macOS 14.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- ©2024 Service Management Group, Inc. All Rights Reserved.
- Price
- Free