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Optus Device Check 4+
Assess your device
Optus Mobile
Designed for iPad
-
- Free
Screenshots
Description
Download the Optus Device Upgrade app to assess your device for your Optus upgrade. If you are an Optus customer with [device upgrade], you can use this app to start the upgrade process. Follow the steps to perform an assessment of your device in as little as 2 minutes. You’ll answer a few short questions about the physical condition of your device and then the app will run diagnostic tests to determine your upgrade eligibility and cost.
What’s New
Version 11.10.01
Usability fixes.
Ratings and Reviews
Phone check
Easy to do follow promoting
Optus staff in store didn’t accept the result of this assessment
I did the assessment and got the result saying that my phone is in good working order and get the quote of $99 upgrade fee. However after I redeemed the upgrade offer, I went back home, finished data transfer between the old and the new phone, reset the old phone to wipe personal data(so the app was wiped as well) and went to another Optus store near my office the next day to return the phone, the staff said the phone is not in good working order because it has some scratches on screen - in order to be eligible for $99 upgrade the old phone has to be in “re-sellable” status which is not the case even if I pointed the Ts&Cs to him.
What’s the point of using this app if Optus staff doesn’t recognize the assessment result and apply their own discretionary decision to determine whether I should pay $99 as normal upgrade or $245 damage fee?
Don’t bother with this or Optus “Upgrade and Protect” add on!!
Don’t bother using this to check your devices condition….stated a new phone was in “poor condition” wt….
If you’re silly like me and think this would work like Telstra’s phone checker and their upgrade and protect $15/month add on plan - think again.
If you’re happy to be charged the $249 each time you return a phone that’s in perfect condition…then this is for you, if not, you’ll find yourself wasting time calling Optus to challenge it.
**Never had an issue with Telstra’s upgrade and protect device exchange😞 save time and money and go elsewhere.
App Privacy
The developer, Optus Mobile, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Optus Mobile
- Size
- 151.6 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 12 or later.
- iPad
- Requires iPadOS 12 or later.
- iPod touch
- Requires iOS 12 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Languages
-
English, French, Spanish
- Age Rating
- 4+
- Copyright
- © 2023 Likewize Device Protection, LLC
- Price
- Free