Now Mobile 4+

Remove Friction from Work

ServiceNow

    • 4.6 • 152 Ratings
    • Free

Screenshots

Description

Now Mobile allows pre-hires, new hires, and employees to find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile app powered by the Now Platform®.

Examples of things you can do in the app:

• IT: Request a laptop or a reset password

• Facilities: Set up a new workspace or book a conference room

• Finance: Request a corporate credit card

• Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document

• HR: Create or update a profile or check the vacation policy

Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With Now Mobile, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires and employees do not have to know which departments are involved in any given process.


NOTE: This app requires the ServiceNow Rome instance or later.


© 2024 ServiceNow, Inc. All Rights Reserved.​

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

What’s New

Version 18.0.1

Fixed
• User is not redirected to the app after updating with Edge
• A form screen record doesn’t display when the user taps a notification
• Mobile Agent app scanner doesn't work on iPhone 14
• Low successful scanning rate for barcode input
• Siri Shortcuts only displayed in debug mode
• App crashes while scrolling on iPad
• Now Assist flows in Mobile Virtual Agent does not support multiple genius results cards in carousel control

Detailed release notes can be found on the ServiceNow product documentation website.

Ratings and Reviews

4.6 out of 5
152 Ratings

152 Ratings

LifeShouldbeinStereo ,

Just updated my ticket, while watching a movie

Never before have I had an app that gave me freedom, to not be on my laptop.
It’s so handy to update an incident that is open for me, or give feedback on a survey.
Notifications keep me informed too.
Love it

Developer Response ,

Thank you for your feedback. We are continuously working to ensure that we are able to support your mobile use cases. Your feedback helps us prioritize future enhancements. Please contact and share your feedback your IT admin for further assistance.

Dale K ,

What can this app do?

Maybe I don’t know how to use this app but it seems useless to me. Just as I can in a desktop browser, I want to be able to view dashboards, see all of my organisation’s incidents and change requests, filter them by one or more fields, search for a specific incident or change number, and comment on and close tickets. If I can’t do these things then one star is more than this app is worth.

Life after Gary ,

Easy

The app is very easy to use and allows me the flexibility to update existing reservations and create new reservations on my phone

App Privacy

The developer, ServiceNow, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Search History
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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