FrontApp 4+

Customer operations platform

FrontApp, Inc.

    • 3.7 • 15 Ratings
    • Free

Screenshots

Description

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes.
With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. More than 8,000 businesses use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth.

What’s New

Version 5.50.0

Bug fixes and performance improvements.
New UI for choosing teammate availability status.

Ratings and Reviews

3.7 out of 5
15 Ratings

15 Ratings

MrsUttley ,

Searching for the app

Just got it for work, and when I had to search for it, was frustrated as I was told it was just front, and it doesn’t come up in a search for front, only frontapp

Bprandall ,

Great system for managing shared inboxes

This is a fantastic app for managing shared inboxes. We have hundreds of staff access emails and texts through Front (via web, mobile app and desktop app) and it has hugely increased productivity, transparency and accountability internally, as well as helped us serve our constituents better, which in the end is what we’re all about as a NFP. Wouldn’t use anything else.

Pete Swan ,

Reply to

Seems to reply to all from mobile.

Developer Response ,

Hi Pete,
Thank you for your review. The ability to share to Front is coming in a new update today.
It's sadly not possible to register Front as the default email client on iOS since Apple does not allow developers to do so.

App Privacy

The developer, FrontApp, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Contacts
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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