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Express Plus Centrelink 4+
Services Australia
-
- Free
iPhone Screenshots
Description
The Express Plus Centrelink mobile app makes it easy for you to manage your Centrelink information online. To use the app, you'll need to have a Centrelink online account linked to your myGov account. With Express Plus Centrelink, you can do most things you can do in your Centrelink online account, without the need to visit an office or wait on hold. Here's what you can do using the app:
• View and update your personal details, including study.
• Report your employment income.
• View and update your family income estimate and payment choices.
• Check your payments.
• Upload documents to Centrelink.
• View your Child Care Subsidy details.
• Apply for or repay an advance payment.
• Track the progress of most online claims.
• View your Centrelink letters.
• Manage your Energy Bill Relief consent.
• View and manage your Centrelink appointments by adding reminders to your personal calendar.
• View digital copies of your Centrelink concession or health care cards.
If you use a BasicsCard or if your payments are income managed, you can manage your own money to easily check your available balance and view recent transactions on your BasicsCard.
To sign in to the app, use your myGov sign in details and create a myGov PIN. You can then use your myGov PIN to sign in to the app each time you use it.
If you need help creating a myGov account, go to my.gov.au For help with linking Centrelink to your myGov account, go to servicesaustralia.gov.au/onlineguides For help using the app, go to servicesaustralia.gov.au/expresspluscentrelink
What’s New
Version 5.25.0
To provide an improved experience, this update includes enhancements to:
- Manage appointments
- My claims,
- Time server sync error fix
- Other minor bug fixes
Ratings and Reviews
Convenient but deceptive
I managed to get my whole claim processed through this app. Awesome! Everyone who’s been through the centrelink machine knows how tedious and frustrating it is, this app definitely helped with the hour long waits and inconsistent help that you get in office.
My biggest gripe however is the lack of information and notification I receive. Every week I’m supposed to make a financial report, which is understandable, however the app doesn’t notify me when I’m supposed to make it. It would be understandable if it was the same day every week but instead my payments areconstantly pushed forward and my report date is also. This makes it near impossible to keep track of my payments which in turn leaves me broke for fuel for interviews, food, phone and rent payments.
I have all notifications on for this app PLEASE add a report and task notifier so I don’t miss payments and so I can not be constantly stressed over late fees.
This is an app designed to confuse people.
This app is obviously designed to confuse and scam anyone who is actually trying to find and keep a job. There is nothing intuitive about it. Every time I try to use this app I have a panic attack. Whoever designed the latest update is either a psychopath who did it on purpose to destroy any chance of someone getting back on their feet or a total idiot who was given free reign for their total lack of understanding of the life of a person trying to find and keep a job. Every time I use it I feel like giving up on life. I’m always worried that I’ll miscalculate and end up getting one of those robodebt death sentences you people have been handing out. Why would you not have some sort of calculator? I get paid weekly on a Tuesday and somehow I’m meant to predict how long I will work every second Wednesday on top of a weird, staggered, week and a half, trying to work out from my payslip what hours went where! It’s like you are intentionally trying to mess with my head because I’m trying to do the right thing! Why sabotage someone who is actually trying to get work? I’m recovering from chronic anxiety and doing my best to get back in the work force and this is really not helpful!! PLEASE THINK ABOUT HOW PEOPLE ACTUALLY USE THIS APP AND DESIGN IT APPROPRIATELY. I’m doing my best to do my job properly, how about you guys trying to help me rather than trying to undermine me??
Could not develop a worse app myself
Entirely unfriendly for users and difficult to manage considering half the time, the app suffers extreme bugs, glitches and generally runs like internet explorer on a computer with no wifi. This app will close at random intervals for no apparent reason, won’t log in properly and it seems that half the buttons are for decoration considering when clicked, nothing will occur. Otherwise, the app is under maintenance every few days where you would assume these consistent and plentiful bugs are being fixed... but you would be wrong. How there can be report dates set weekly and then the app goes under maintenance every few days so nobody is able to access it is beyond me, the app might as well be a phone book for the Centrelink numbers so the public can directly call when the app is down to do their business. You would think for a government program which deals with people’s livelihoods and financials (particularly during the COVID-19 crisis), actual developers would be hired to design and run a functional app with little to no issues for the general public.
I would rather pay a fee, or pay for an app that is somewhat usable than deal with this embarrassing excuse of an app thrown together obviously by low-skill developers that have never had the excruciating pain of navigating ’Centrelink Express Plus’.
App Privacy
The developer, Services Australia, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Services Australia
- Size
- 57.2 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Arabic, Persian, Simplified Chinese, Vietnamese
- Age Rating
- 4+
- Copyright
- © Department of Human Services
- Price
- Free