eToro Money 4+

When you buy Crypto on Etoro, you can’t actually withdraw it. You don’t actually own any crypto unless you can withdraw it to your own personal on chain address. They keep all your money and pretend to hold the assets for you, without ever actually giving you access to them. Such scam, very sad. They have a ‘wallet’ app but it’s literally the same thing. Rubbish. They don’t give you access to your crypto, only the ability to sell it for fiat for a bad rate via a debit card. Stay far away from them

Hello there, we regret the delay in responding to you. It is possible to withdraw crypto positions that meet certain requirements from the eToro platform to the eToro Money crypto wallet and other destinations thereon ➡️ https://help.etoro.com/s/article/How-do-I-send-cryptoassets-from-my-eToro-Money-crypto-wallet?language=en_GB. Information regarding the requirements for transferring crypto from the eToro investment account to the eToro Money crypto wallet can be found on our Help Center ➡️ https://help.etoro.com/s/article/What-are-the-crypto-transfer-requirements?language=en_GB. Please note that crypto transfer is not available in all countries, and a list of eligible countries can be found on our Help Center as well ➡️ https://help.etoro.com/s/article/where-is-the-etoro-money-app-available?language=en_GB. Additionally, we provide information on the cryptocurrencies supported by the eToro Money crypto wallet ➡️ https://help.etoro.com/s/article/which-cryptoassets-does-the-etoro-money-crypto-wallet-support?language=en_GB. Alternatively, you have the option to close your crypto positions and request a withdrawal of funds in fiat currency. If you need any assistance, please don't hesitate to contact our Customer Service. Best regards, Maria

I have crypto that i want to use that i have been trading. The crypto I OWN is locked and can not be used. I understand with partial shares but not with crypto.

I'm regretting using the service because of the skimming before after and during trading stock. Zero on trades is not zero. Dollar conversions, differing buy and sell on the market, 1% on each crypto trade: this is crazy and the conditions changed after i put my money in.

Hello there, we apologize for the delay in responding. You can find details about owning cryptos on our Help Center at the following link: https://www.etoro.com/customer-service/help/1421408492/do-i-own-my-cryptoassets/. Non-leveraged Buy/Long positions on stocks and ETFs have 0% commission on them while crypto currency positions have a unified fee structure that is detailed on our site. You can find details on conversion fees on our Fees Page under ‘Conversion fees’. Fees may vary depending on your payment method, currency, and eToro Club level. We recommend users regularly check the Fees Page to stay informed about all applicable fees. You can find it here: https://www.etoro.com/trading/fees/. Best regards, Maria

This app crashes when you look at it.

Not only is it terrible to use it’s a absolutely rip off to trade on. This wallet took close to 30% of my trade when converting from ETH to BTC. I would avoid it if I didn’t already have money tied up in the wallet. There are much better wallets out there.

Hello there, we apologize for the delay in responding and the unsatisfactory user experience. We will share your feedback with the relevant team. Best regards, Maria