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Coles Mobile Wallet 4+
Coles Financial Services
Designed for iPhone
-
- Free
iPhone Screenshots
Description
With the Coles Mobile Wallet, you can manage your credit card or personal loan account 24 hours a day.
With access to your account balance, available credit, transactions and statements, you can also make payments, set up push notifications, view your Flybuys points balance, access offers and Cash and Statement Instalment Plans as well.
Coles Mobile Wallet - the smart way to manage your account that’s quick, secure and simple to use.
COLES MOBILE WALLET FEATURES
• Manage your account 24/7 using your 4-Digit Access Code or biometric ID
• Check your account balance, available credit and statements
• Retrieve up to 12 months of transaction history
• Make one-time and recurring bill payments
• Set up push notifications to help you manage your card
• View your Flybuys points balance
• Access and activate Flybuys offers
• Activate and deactivate your card
• Add your card directly to Apple Pay
• Access offers through the Offers tab
• Access Cash Instalment Plans
• Access Statement Instalment Plans
ELIGIBILITY
This app is available to existing Coles Credit Card and Coles Personal Loan customers.
- Download the app and login.
Coles unsecured credit products are issued by National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”) and distributed by Coles Supermarkets Australia Pty Ltd ABN 45 004 189 708. NAB has acquired the business relating to products from Citigroup Pty Ltd (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”) and has appointed Citi to assist to administer the products.
Standard Flybuys Terms and Conditions apply, see flybuys.com.au.
What’s New
Version 2.5.2
Minor Bugs Fixed.
Ratings and Reviews
Why change to this new app not a very user frenzy app
Absolutely useless the original was much better as you could have the app on more than one device, I can only now have it only on my phone and not on my laptop or iPad at the same time. This makes it the most useless app for a credit card as everything needs to be now done on my iPhone , which is not very practical for instance if you lose or have issues with you one device that it is installed on then you can’t go to another device to pay or check you account because it is only permitted on one device. It in fact does make this card very insecure in fact., especially if your device is broken or lost as you can’t use you account. Why can’t they allow at lest two devices to be used this would at least give you a backup and allow payment and allow checks if anything happens to the device that it is currently installed on, as most card accounts allow. All my other cards will only allow one device to be on line at any time and will request that you disconnect one of the devices , which is a great as then you can check , if Yu lose you device that no one has tried to use your account. This is now the most insecure banking app in my view
*** DO NOT USE IF RUNNING iOS 16 - CRASHES EVERY TIME ON LOADING ***
*** DO NOT USE IF RUNNING iOS 16 *** The Coles Financial app crashes on startup in iOS 16 - Coles have acknowledged the issue and have not fixed it to date. Additionally the Coles Financial website does not presently work on Safari, Coles have also acknowledged this issue with me. So basically if you are an iOS user you have not financial visibility over your Coles Credit card transactions, unless you download a third party browser like Google Chrome. I have spoken to Coles and they acknowledge that they have not communicated these issues to existing customers, except providing them with an “in app notification” - it does not take Albert Einstein to work out that if the app crashes on startup that they will not see this notification! Very quickly loosing confidence in this financial platform and the lack lustre fraud control measures they have in place. There are hundreds of recent app reviews like mine from other Coles customers, seems they have abandoned us since the app was know to crash under beta versions of iOS 16 in June 2022 when announced at Apple’s WWDC, now it is time we abandon Coles!
What support?
I have no other option other than to give a bad review for this app.
I have tried to avoid this by looking for somewhere to report problems, but am unable to find any useable link for support.
When the "Developer" link is clicked, it simply takes me back to the app in the app store where I first started from!
The "App Support" link takes me to the credit cards section of the Coles website, where there doesn't seem to be any direct support for the app.
The "Report A Problem" link, takes me to the Apple website, presumably to report the developer, but not about how to make suggestions, or report problems with the app to the developer for fixing it.
In the app itself, there is a "Contact Us" link, which when clicked on, takes me to an "Emails enquiry" link. When this is clicked on, a "Coles Mastercard" link appears, and when this is clicked on, nothing happens, other than the link changing colours!
It seems that both the developer and Coles prefer bad reviews, or be reported to Apple rather than receive direct feedback from their customers!
I don't think it's good customer service, and frankly, makes no sense.
By the way, the problem… Since the last update, some of the text on the Dashboard is unreadable when text zoom is enabled in Iphone settings, because the lines of text overlap each other .
Why should it be so difficult to report this?
App Privacy
The developer, Coles Financial Services, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Identifiers
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Coles Financial Services Pty Ltd
- Size
- 31.8 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Mac
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Coles Financial Services Pty Ltd
- Price
- Free