Australia Post 4+

As I don’t drive & only have 2 hours a fortnight for shopping; I rely on Online Sites for the bulk of my Purchases(other than Perishables), that Aust Post deliver to my home address in a Regional Town!
Have never had any issues with damaged parcels; parcels not arriving; slow delivery(other than with deliveries due to COVID disruptions-which I am always informed about); my parcels are always left where I state; if parcels absolutely need a Signature & I’m not home-I am left a Text from Aust Post, stating my Parcel is at local P.O. awaiting pick-up!
Plus; through Aust Post, customers can also purchase so many different products(kitchen; homewares; products for Pets; the Office; The Car; Kids; Books; Office Supplies; Banking-withdrawals/deposits;)etc-almost A ONE STOP SHOP!
And, all through our current conditions (with COVID &all the restrictions that are placed on us), Aust Post are doing such a fantastic job keeping the HUGE amount of parcels flowing & being delivered!
Thankyou Aust Post-you are wonderful!

Due to medical conditions and mental illness I am unable to leave my property so get everything delivered including my medications, twice I have had to deal with these idiots NOT delivering my vital medications and taking them to a post office which I can’t get to due to these reasons and I have nobody to collect for me. They have been told to throw it over the fence. I contact them via this app and yep another site with a useless bot who might eventually put you through to a human or you might get the oops there’s something wrong with the chat or the queue is full and trying on the phone you have at least a 15 minute wait. The app said my parcel was due between today Friday 31st May and Monday yet it was done yesterday. Literally no other way to contact them other than this app or phone, they have removed the message option from Facebook. They are putting customers lives at risk due to their incompetence. Legal action and going to the media and ombudsman is in the works. 1 star is 3 quarters more of a star than they deserve. Now 4 times- it is illegal to deny someone their vital medication. Legal action is now commencing.
EDIT. 5 times now even with a signed authority to leave form they still use the locked gate excuse even when it’s unlocked and say the postie can’t get off his bike and go through a gate, they literally do that when they have letters or packages that need to be signed for. Putting lives at risk and they don’t care at all.

Shocking non-performance of duties. Ongoing non-delivery for 2 years.. parcels never received.. Tired of calling and going down there physically.. currently a 7kg international parcel never attempted to deliver by this centre, $120 postage cost, yet their office staff report to merchant delivery attempted 3 times (never happened, not even a slip in post box) and despite case with Complaints area. Diversity employment policy should not lead to a centre being dominated by one nationality, with males not delivering but standing around chatting and females of same nationality entering false information on the computer system to cover up non-performance of jobs. It’s called an enclave. It’s a cultural problem transferred into the workplace. It’s not my problem, it’s yours. This centre warrants a genuine investigation and sacking of staff. Diversity practices need to be scrutinised and fixed, because someone is misinterpreting the basic meaning of such policy due to ignorance or racism. Australia Post was never like this in the past. It’s a nightmare for so many customers, particularly the elderly and disabled. Customers should be able to speak out about these very real problems without being accused of being racist, hostile, etc., by ignorant Australia Post staff doing the policy implementation and employees who are wrecking the company. Stop giving out watches and selling car insurance and fix the Australian postal service!! 😳😳😳