ahm health insurance 4+

iPhone 13 mini

The ahm app doesn’t seem to work with the iPhone 13 mini. It might be due to the smaller screen wigging out the software. This has happened with a few other apps in the past.
Can you please address this issue soon. Cheers 🤙

Developer Response ,

Hi, sorry to hear you're experiencing an issue with the app - we try to test and avoid issues with smaller screens. If you could send your member number and a screenshot of the problem to newrequests@ahmdigital.zendesk.com we'd be happy to help -ahm Digital Team

Just okay

AHM is just okay. I like some things roll over. But I wish you could choose what extras you can use in full. Like you can use all for optical in one visit, but for other things where you might only have 1 or 2 visits a year like podiatry you only get $25back. I am not getting even close to my moneys worth in extras. If I could choose to use my podiatry to cover one whole visit then it would more stars.
Also for a single cover to add one child is very close to double. But adding a child to a couple cover is only a few bucks extra. I don’t understand why.
App is pretty easy to use - but honestly I don’t get to use it a lot. I’d love to use the swimming classes but oh I can’t because it cost too much to add a child.

App crashes constantly

Just signed up to ahm, so of course I went to download the app for convenience. Downloaded it fine, logged in with a bit of trouble, (clicked ”register now” and it would tell me I’m already a member, so I’d click sign In, and it’d tell me I need to register 🙄). — to combat problem, I deleted the app and re downloaded and then it worked. Upon signing in, the app just goes blank white. That’s it. I’ve closed the app window and it still won’t re load???? And I have an up to date, fairly new IPhone 13 Pro Max. With plenty of storage etc. Please help? It’s irritating having to continuously go to the website through safari / google to sign in.

Developer Response ,

Hi there, this sounds like it might be related to your policy start date. New members cannot access the ahm app until their policy is active. We've now fixed a bug so you will see a screen to explain this when you open the app. Please try logging in after your start date and if you are still experiencing the issue please contact us at support@ahmdigital.zendesk.com -ahm Digital Team