Vestiaire Collective 4+

Filter and sort disappeared from the search results, from favorites etc. no way to distinguish the items after latest update

Dear i.kashyntseva, we are sorry to hear that you can not access out filter tool on research and favorites pages. We have just ran a test on both of the aforementioned interfaces and confirm however the access to the filter button, located right above our App footer. In order to get more information and assess the situation accurately, we will kindly invite you to get back to us on our App's chat in Me > Help and advise on as many elements as possible regarding the device you are using. Thank you beforehand, the Vestiaire Collective team

Hello, I sell on various online platforms from 2017 (grailed , ebay , etsy) and decided to write the cons that you will meet here. If you receive a purchase offer, this item is blocked for 24 hours without the ability of another buyer to pay for this product, in particular, 10/10 people simply do not pay for the product, the product remains frozen, which affects the ability of other people to buy it. After blocking such people who do not pay for the goods, the platform does not prohibit sending them repeated purchase offers, so you need to check the buyer every time. above, most of them simply do not pay for the goods. The platform is only beneficial for selling a $50+ item. If you sell an item below $50, get ready to make a net profit of $20~28. It is also not clear how the delivery of goods to the buyer is evaluated. I tried to order direct shipping from Switzerland to Poland , but the system only allows the seller to sell through checking the authenticity of things in the office in Paris , there is no way to switch the item to direct shipping on which you overpay 15 dollars only for verification. There are a lot of fake stuff on the market, because I have been a verifier for many years, I contacted the support service a couple of times , to make attention to clothes that were checked and available on the market for sale, things were never deleted.

Dear saimonkazhe, we thank you for taking the time to share with us your seller experience on our website. We must inform that price offers are not binding and we have therefore dropped the acceptance time to 1 hour. Please note that price offers can be turned off or allowed on certain items. Regarding the Direct Shipping method for Switzerland, we confirm that this method will be available only if both buyer and seller are located there. Indeed, Direct Shipping method can not be implemented if customs fees are charged.
Also, make sure to get back to us to share any item reference on which you had doubts. The This topic is taken very seriously, as our Community's safety remains our main focus. We'll remain available for any further contacts or requests.
The Vestiaire Collective team

I have not seen worse administrators anywhere. They reject original things because they think it's fake, but it's not, and even in those moments when there can be no doubts about the originality. Believe me, I've been selling things for 8 years and I know what I'm talking about.
Their personal check of things is a complete mess. They photograph things like my great-great-grandmother and photographed with a camera from 2001 with a quality of 3 megapixels.
And besides all this, they arbitrarily edit your listing as they want, delete photos or change their order. In particular, they put the title photo from a terrible angle, as if they are doing it badly on purpose.
In addition to all this, support responds for more than 30 hours to my requests to change the listing. Besides, you can't edit it yourself. And besides, the application has the most inconvenient interface for uploading images. And many more brands are duplicated, for example, "cp company" and "c.p. company", which is misleading and breaks the flexible search for potential buyers. Yes, you can still buy or sell something here at a good price, but the admins absolutely do not know their business.

Dear s3tstyler, thank you for taking the time to share your seller feedback with us and for bringing these elements to our attention. We would like to contact you afterwards and check the impacted listings for you and provide modifications when required. Therefore, we kindly invite you to share with us your username or a reference of one of your listed or sold items for instance. Thank you very much,
The Vestiaire Collective team