Oticon Companion 4+

Hearing aid remote control

Oticon A/S

    • Free

Description

Control your hearing aids discreetly with the touch of a finger

This app lets you control your hearing aids from your mobile device. It comes with an app for Apple Watch helping you discreetly change programs and adjust volume (when within Bluetooth range).

Just a note: some features may be available depending on your hearing aid model. Check below for details.

• Adjust sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™)
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services always turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya)
• Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models)
• Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models)
• Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip

First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.

App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.

To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility

What’s New

Version 1.4.0

To improve your experience, we regularly update the app to make it more reliable and easier to use.

In this update, we have made improvements and bug fixes to make the app more stable.

Ratings and Reviews

4.0 out of 5
18 Ratings

18 Ratings

wiktorkramer ,

App is good but settings are not enough

Dear Oticon Company,
I like the app, but settings are poor. Please let me, as an user, be able to disable the horribly annoying song when turning on my hearing aids. I would also want to be able to chose the default profile permanently (general, my music, comfort, etc). I would also prefer not to hear the beeping sound when switching profiles. I understand that this is good for the elderly, but as a young person, I would really enjoy more settings and personalization.
Thank you.

Developer Response ,

Dear wiktorkramer, thank you for your feedback. All your requests can be handled by your hearing care professional, luckily. The audiologist can turn of the jingle played when turning on the hearing aids and the beeps via the fitting software and although it is not possible to alter the order of the programs, you can request to change the settings of the different programs so that the first is fitted with your favorite program's fitting. I hope it helps! I will pass on to the relevant team your wish for more personalization. Kind Regards, Oticon

SBPO78 ,

Recent update

Recent update made the app worse unfortunately. Now it has problems with connecting to my More 2 hearing aids. Volume control in the shows up much later then before.
Luckily we have some progress too: there’s new app on Apple Watch, but still no complication. Apple Watch app seem to work randomly, because of mentioned problems with main app on iPhone.

Developer Response ,

Dear user, thank you for your feedback. Please, be aware that the complications appear only on some of the different interfaces offered by Apple on the Apple Watch. We will report the slow-reconnections to the relevant teams. Kind Regards, Oticon

MortenwithIntent ,

Intent user

Do much better that the one in 2022&2023, much faster on iOS

Developer Response ,

Thank you for your positive feedback, MortenwithIntent! Kind Regards, Oticon

App Privacy

The developer, Oticon A/S, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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