Virtual Pag-IBIG 4+

We can only view mp2 values.
Please allow additional account creation, Loyalty plus card application. If there’s a pay option, there should also be a withdraw option. Aside from making it easy to pay, allow options to withdraw. Please also add a section where member benefits rules, steps can be read. Make it interconnected, rather than just 1 way which only looks like it only benefit you.

If the end user will be shifting to new device and forgot the password, they will give you the option to call or to visit the nearest branch. However, if you will attempt to call, they will just advice you to go to the nearest branch and no chance of unlocking it thru calls. Whatta Joke! Such a waste of load and time. If youre an employee, you will need to file for a leave to process this since their business hour will be from 8-5. Or have the option to call the hotline to have them check to whatever you wanted to view from your locked virtual account. But you have to load your network as charges will really apply. Either ways, the end user will have to sacrifice for this inconvenience.

I suggest if we could also change email address when login online or thru app. I already update my email address via pag ibig office but still when tried to login it is still the old address was link. hoping this will resolved because it is a waste of time when updating contact details physically in your office but still when login and resetting the password was sent to the old email address useless online. And the operator said there's no option to update online only in the branch and it still not be updated the email address and mobile because you are using old version. it is already 2 months ago.