MyDTDC: Book | Send | Track 4+

I have used them a few times, and DTDC is extremely prompt and hassle free. It’s sad to see the reviews here as it is not a true reflection of their services. In fact few other delivery companies have put me through a lot of torture and then DTDTC was my saviour. I only gave a star less because charges are somewhat on the higher side. I wish they had a reasonable plan for entrepreneurs. Keep up the good work.

If you are someone who runs a small business please don’t use this app as your delivery partner!!
And this app is more horrible.
They don’t even provide any estimated date for us to know when our package can be delivered to us.
And the number they provide for customer service is a complete joke .
It’s computer generated and I had placed a call at around 5pm and the response was please call between 7am -9pm during working hrs and abruptly hanged up the call.
Is this a joke y’all playing?
Later on I decided to mail their provided customer service and let me tell y’all u will never receive a response. They will literally ghost you better than ur crushes.
I literally had to contact the seller to address this issue and that’s when I received a mail from dtdc.
And omg they will take yrs to deliver your package. I bet you won’t even receive it until u contact the SELLER! not this dtdc coz they literally don’t do anything except for giving u frustration,delay in ur orders, a customer service which doesn’t offer any service.
I received my order 10 days later that too after complaining to the seller.
And by also seeing the other reviews I can understand what they have had went through.
And if u are reading this as someone who is a small business owner or someone whose parcel is going to be delivered by dtdc, please seek help!
Honestly won’t even rate it a 1 star 0 is better.
Use other delivery partner guys this one is utterly horrible.

I am thoroughly disappointed with the international document courier service provided by DTDC. I opted for this service based on its reputation, but I deeply regret my decision now. The tracking feature, which is crucial for such shipments, is utterly non-functional. Despite booking an international document courier, the tracking section shows absolutely no information.

Adding to my frustration, the customer care service is of no help whatsoever. Attempting to connect with them is an exercise in futility, as their support seems to be nonexistent. This lack of communication and assistance is incredibly frustrating, leaving me completely in the dark about the status of my parcel.

What's even more disappointing is that I had chosen a higher-priced courier option in the hopes of receiving faster service. However, the reality is quite the opposite. The service provided by DTDC has proven to be useless and hopeless. I have no idea when my parcel will reach its destination, and this uncertainty has caused a significant inconvenience.

In conclusion, if you value your time, money, and peace of mind, I suggest exploring other courier options that prioritize professionalism, functionality, and customer support. DTDC's service has been a major letdown, and I will certainly not be using them again in the future.