BetterMe: Health Coaching 12+

I'm the kind of person who had tried 100 of $ worth gym to highly recommend yoga class. But my body felt stress buried in pain. And mind mostly irritated. Either by unwanted attention in gym or too much pep talk or people stops between yoga class and start chitchat. Gosh I always wanted it to be calm and peaceful. Thanks to BetterMe i got what i wanted finally. I Recommend for all the muslim woman who wants to be fit but do not like to attain namehram.
Its a wonderful workout from home experience. Where you get to pay very affordable price. And not to mention the couch and other needs of exercise are very cost effective.
My experience has been wonderful.
I would also like to mention that during my pre exams I subscribed for BetterMe then i lost track of time during studies. I realised it yesterday how i missed being fit and then I thought of mailing them. Believe me they had been very supportive unlike gyms and online class where you missed you missed, you either renews subscription or don’t go. The BetterMe teem not
Only provided me with the solution of 12 week free access but also motivated me and myself to never quit workout from home. Plus point is i can do whenever and i want as many time in the day as i want from anywhere i want.
Thanks Team. Has been a great support and a wonderful start of my day.

Hello! Thank you for your review. We are really glad to see that you like what our app has to offer and enjoy working out with BetterMe! All the best, team BetterMe

Please be cautious with this app. I want to report this app for the fraud they are doing. I took a plan for 28 days and they took the route of auto debt and didn't take my permission for it. That's the first problem. Second, I ended the subscription way before the deduction of the next cycle. I checked with my bank, there was no auto debt enabled. The mandate is not listed for the app owner either. So I opened the app and unsubscribed from the subscription. All looked good. Next day, late night my money gets deducted from the credit card. Please notice that the subscription is cancelled and no mandate exists at the bank side. Still they proceed for billing me for this month. I reached out to customer support and they are offered no help but tired selling their plan for 50% off. It looks like they are aware of the problem and taking it easy even after multiple reportings. They said that money can be refunded if the plan didn't work. Let me tell you that your plan didn't work for me. I didn't lose any weight even after sticking to your plan for 28 days. They are asking for screenshot but I can no more see the calender displaying my progress on the app. I want my money back. If you do not refund my money, I will sue you in the court. I will report to the customer forum and app store.

Hello. Thank you for reporting this situation to us. BetterMe cannot charge one's account without the direct permission of the user. Each user chooses a subscription package and is billed due to its conditions indicated in the purchase confirmation email. If your subscription was canceled successfully, it should not be renewed. To better understand what happened, we would be grateful for your direct reply at gethelp@betterme.world. This way, we will find your account, analyze the details and provide further clarification as well as a resolution. Alternatively, you can provide an 8-digit ID number of your automated email here as an updated review reply. Kind regards, Team BetterMe

I would like to amend my original review. I was under the impression that the app is a scam. But their customer support got in touch with me and helped me with my refund. Im sure this is a good app for people who want to change their lifestyle. However i do not think that the diets provided in the app are suitable for Indians as most of the diets have items that are not usually consumed by Indian.
If you need a refund, you would have to wait for a while. But be assured that you will get it.

EARLIER REVIEW:
The app is an absolute scam! I initially subscribed to this app by paying 4.99$ via their website & not the app store. Without any prior information at the time of they started charging this amount on a weekly basis. When i tried to unsubscribe, there is no response!!! Only an auto email generated.

Hello and thanks for adjusting your feedback! We really realize how frustrating this is and apologize for your negative experience. However, BetterMe is a legit company constantly working to satisfy as many users as possible. Our team can do its best to improve the menu for your region and make you feel right following your diet with us! Kind Regards, Team BetterMe