You can trade in many different Apple devices for a credit by bank transfer. If your device isn’t eligible for any trade-in value, you can still recycle it with Apple for free.

Yes, engraved Apple products are eligible for trade-in. If the device was engraved by Apple, its trade-in value won’t be impacted. However, third-party engraving may affect your device’s value.

It depends on the device, model, manufacturer and condition. Answer a few questions accurately, and once we’ve received the device within the specified time frame and verified its condition, you’ll most likely receive the full amount of the estimated refund.

Keep in mind that our trade-in partner need to receive your trade-in device within 14 days after you get the trade-in estimate from their website, and the condition of your trade-in needs to match what you told them.

Yes, the Apple Trade In programme is available on apple.com as well as in all our retail stores.

A Specialist will evaluate your device on the spot, so the trade-in credit you get in the store may differ from the estimated trade-in value you received online if the condition doesn’t match what you described.

On your iPhone, Apple Watch or iPad, go to Settings > General and tap About. On Mac devices, click the  menu and go to About This Mac.

If you’re still unable to find your serial number, follow this guide(Opens in a new window).

You’ll need the serial number to see an accurate trade-in value for your iPhone, iPad, Mac or Apple Watch.

You don’t have to, but you can always send in your chargers, cables, cases, and watch straps and we will recycle them responsibly. However, if you cancel your trade-in, we’ll be unable to return them to you.

Our trade-in partner will send you an email with instructions for returning your device. Be sure to prepare your device before you send it in.

Here’s how to prepare and package your Apple Watch, iPhone, or Android device(Opens in a new window).
Here’s how to prepare and package your iPad(Opens in a new window).
Here’show to prepare and package your Mac laptop(Opens in a new window).
Here’s how to prepare and package your iMac(Opens in a new window).
Here’s how to prepare and package your Mac Pro(Opens in a new window).
Here’s how to prepare and package your Mac mini(Opens in a new window).

Follow the instructions in the confirmation email you receive from our trade-in partner. Be sure to prepare your device for the courier before they arrive. They will inspect it and confirm your trade-in value at the doorstep.

Here’s how to prep your:

iPhone or iPad(Opens in a new window)

Apple Watch(Opens in a new window)

Mac(Opens in a new window)

To turn off Find My on your Apple device:

1. Tap Settings.
2. Tap iCloud.
3. Sign in with your Apple ID, if necessary.
4. Turn off Find My.

If you don’t have your physical device, you can turn off Find My via iCloud(Opens in a new window).

Once you receive your new device, follow the instructions in the trade-in email or trade-in kit on how to transfer your personal data.

If you haven’t dropped off or shipped your device yet, you can cancel your trade-in by simply keeping your device.

If you’ve already sent us your device, the trade-in can’t be cancelled. However, if you receive a lower revised trade-in value after we inspect your device, you can choose to reject it.

Contact one of our Specialists via chat(Opens in a new window) or call 1-800-MY-APPLE.

Yes. Apple Trade In lets you recycle any Apple device at an Apple Store location and on apple.com for free. Items accepted for recycling include the device as well as batteries, cables, cases, monitors, packaging and more. Free recycling is available to our commercial, education and institutional customers. When we receive your device, it will be thoroughly inspected and assessed for reuse or recycling. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way.

Before you send us your device by post or drop it off at an Apple Store, make sure you have backed up your data. After saving your data, remove any personal data from the device you wish to recycle. You will no longer have access to the device after recycling it with Apple.

If you are sending your old device by post, please note:
Devices that contain batteries should be packed in compliance with all applicable laws, regulations and industry best practices, which typically include the guidelines below:

• Do not send loose batteries.
• Discharge the unit to less than 30%.
• Do not send electronics that are disassembled into parts.
• Do not send electronics with swollen, damaged or defective batteries.
• For whole units, surround the product with at least 6 centimetres of suitable filler material, such as recycled or reused packaging, before placing it inside a corrugated box.
• Send only one device per box.