Mantra Legends Surfers Paradise 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 2,407 件のレビュー

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Mantra Legends Surfers Paradise - Image 1
Mantra Legends Surfers Paradise - Image 2
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Mantra Legends Surfers Paradise - Image 4
25 Laycock St, 4217 SURFERS PARADISE, Australia

説明

ホテルのその他の情報

  • All rooms feature private balconies with views across the beach, canals or Gold Coast skyline

  • Located just 100 meters from the Famous Surfers Paradise Beach, ideal for a summer holiday

  • Host your next event with us, as Mantra Legends features extensive conferencing facilities

  • Our onsite restaurant & bar serve delicious meals & refreshing beverages, located in the lobby

  • Relax on our elevated spa deck or have a dip in the pool to cool down on those hot summer days

当ホテルの客室

ホテル所在地

Mantra Legends Surfers Paradise

25 Laycock St
4217 SURFERS PARADISE
Australia

GPS:-28.004683, 153.429653

電話番号
ファックス +61 7 5588 7885

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  2,407 件のレビュー

トリップアドバイザーの評価  4.0/5  3,924 件のレビュー

Good little break with the family...

トリップアドバイザーの評価 4.0/5

Geruel F トリップアドバイザー認証口コミ

It was a good and relaxing break. Enjoyed our stay especially our time at the restaurant every afternoon/night. Everyone was very friendly and a special thanks to Fabian for being such a great host 😊 Overall, it was a good little break for the whole family. Thanks everyone 👍🏽

Hair dyre exploed and eletric shocked me... hotel reacted poorly

トリップアドバイザーの評価 2.0/5

Z L トリップアドバイザー認証口コミ

Thge hotel is ok in general. But their bathroom is design terribly. Very bad ventallation system, and the hairdyer is fix on the wall in the bathroom. And the hairdyer is very old is well, I use it for less than 1 minutes, the hairdyer exploed and eletric shocked me. What's even more dissapointing is the reaction from the hotel as they say "this happens with this big hotels when so many people come and go". Isn't that the best excuse? LOL. WIll never come back.

Thank you for taking the time to tell us about your experience at the Mantra Legends Surfers Paradise. I do apologise for the disappointment endured during your stay with us, this is absolutely not our standard. Please do not hesitate to be in contact if you wish to discuss the matter in further details. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Zac Rossiter Assistant Manager

Never stay here

トリップアドバイザーの評価 1.0/5

804JL804 トリップアドバイザー認証口コミ

Literally the worst place I've ever stayed in and definitely the worst in the GC. Untrained staff, pokey little rooms, dirty linen, smelly carpets, lifts falling apart, tiny bistro, no seating at peak times, every surface felt unclean, every dish in the bistro felt unclean, every staff member was working from a script with no ability to problem-solve. Do not stay here. There are a million better options.

Thank you for taking the time to tell us about your experience at the Mantra Legends Surfers Paradise. I do apologise for the disappointment endured during your stay with us, this is absolutely not our standard. Please do not hesitate to be in contact if you wish to discuss the matter in further details. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Zac Rossiter Assistant Manager

Disappointing stay on the anniversary!!!! y!!!

トリップアドバイザーの評価 1.0/5

Saranaris トリップアドバイザー認証口コミ

We stayed here for our first anniversary and first visit to the Gold Coast. I booked a Deluxe Studio with Ocean View because the photos showed a great view, and I clearly requested a high floor upon booking. I even called after making the reservation to ensure this, as I understood it might be subject to availability. But I know how these things work, as I’ve worked in accommodation management myself, if I had informed by the staff that my request couldn’t be accommodated, I would have booked elsewhere. However, when we checked in at 7 pm, we were disappointed with the view and the low floor we were given. After a long flight and a dinner reservation at 7:40 pm, we didn’t have the energy to change hotels. The reservationist should have informed me in advance, especially given how important this trip was for us. This could have been easily resolved if the team had paid more attention to guest requests. Also, the hotel room photos were far from reality. I've attached the photos of the room the hotel advertised and the actual room we received. Additionally, the room didn’t even have a shower cap provided, and guests had to request one. Additionally, there was no doona, only a plain sheet on the bed for guests to use as a blanket.

Thank you for taking the time to tell us about your experience at the Mantra Legends Surfers Paradise. I do apologise for the disappointment endured during your stay with us, this is absolutely not our standard. Please do not hesitate to be in contact if you wish to discuss the matter in further details. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Zac Rossiter Assistant Manager

Surfers Paradise

トリップアドバイザーの評価 5.0/5

Cath L トリップアドバイザー認証口コミ

For Family travelling for a sporting event, everything was close by and we essentially made the most of the amenities available the children enjoyed meeting other sporty children that were attending other sporting events. Enjoyed the stay.

Thank you so much for taking the time out of your day to write a review. Your feedback is greatly appreciated and definitely valued. We hope we are given the opportunity to welcome you back again soon! Kind Regards, Zac Rossiter Assistant Manager

との提携 TripAdvisor

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  • 699 件のレビュー 4.2/10 快適さ
  • 394 件のレビュー 7.8/10 朝食
  • 157 件のレビュー 5.9/10 バー＆飲料

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周辺の他の施設

Surfers Paradiseのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。