Rixos Premium Dubrovnik 5성

고객 평점 (ALL 평가) 4.6/5 6,145 리뷰

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Rixos Premium Dubrovnik - Image 2
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Liechtensteinov put 3, 20000 DUBROVNIK, Croatia

호텔설명

호텔 추가 정보

  • Walking distance to Old Town and its attractions

  • Premium concept and experience

  • Luxury stay and VIP service

  • Located directly on the sea side with views of the Adriatic Sea

  • Awarded Anjana Spa

숙박

호텔 위치

Rixos Premium Dubrovnik

Liechtensteinov put 3
20000 DUBROVNIK
Croatia

GPS:42.64568, 18.09043

전화
팩스 +385 20 200 020

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  6,145 리뷰

TripAdvisor 평가  4.5/5  1,483 리뷰

2024으뜸 시설

Amazing Rixos Premium

트립어드바이저 평점 5.0/5

847joannee Couples - TripAdvisor 인증 리뷰

We are coming to the end of our weeks stay at this fabulous hotel. It’s deserves every single one of the five stars. The food is beyond superb, the breakfasts are beautifully cooked, the selection is amazing, and everything is so very well presented. The evening meals are themed, so every night is a slightly different selection, but there is a huge choice, and we enjoyed everything. (The butter chicken was the best we’d ever tasted, along with the seafood stew, and a squid risotto which were equally good) I would also take this opportunity to thank Ivana in the Turquoise restaurant for taking so much trouble to educate us on Croatian wines, your expertise is fantastic, and we loved every single one. Ivana was definitely a wonderful ambassador for the hotel, and we loved our chats. Also the other lady also called Ivana who greeted us on the restaurant reception, always a friendly smile and a chat. It’s a huge hotel, and we wondered if it would feel impersonal, but the Rixos managed to make us feel so welcomed. Also would love to thank Karlo from Guest Relations who oversees everything with a lovely smile and a great sense of professionalism coupled with a warm friendly chat. Many thanks also to the lovely young man Aman from the Libertas lobby bar, where we spent most lunchtimes looking at the amazing view from the terrace, and eating a lovely lunch. Aman was so attentive, friendly and always so polite, making every lunch feel so special. Also the young man in the Sports bar, whose name we have forgotten, but he’s from Mexico, and chatted to us on our first evening. He was again so welcoming, friendly and eager to make sure we enjoyed our holiday. Finally, a big thank you to our cleaners who made our room (1205) so beautiful every day, they had the biggest smiles, and worked really hard. The entire hotel is immaculately clean from top to bottom, so these people obviously deserve our thanks. Many thanks to you all for making us feel so welcome - we loved Dubrovnik, and the staff are a huge part of why we enjoyed our stay so much.

Really good stay in Dubrovnik

트립어드바이저 평점 5.0/5

Kevin D TripAdvisor 인증 리뷰

We had a really good stay at this hotel. The hotel building is very impressive. This is enhanced by the friendliness and helpfulness of all members of the hotel's staff that we came into contact with during the course of our stay. Add to that the stunning scenery and history of Dubrovnik and you can see why we had such a good stay.

Dear N421DPkevind, Thank you for your wonderful feedback! We're delighted to hear you had such a great stay in Dubrovnik and that the hotel's impressive architecture, friendly staff, and the city's stunning scenery added to your experience. We hope to welcome you back soon for another memorable visit! Kind regards,

Far too expensive

트립어드바이저 평점 2.0/5

Corkber Couples - TripAdvisor 인증 리뷰

Hotel is far too expensive for what you get. Positives: The bed is comfortable; the breakfast is ample and varied. Negatives: the pillows are dreadful; the shower is in the bath; the hotel is soulless. It’s very difficult to get a cup or pot of tea with breakfast. I’ve just returned from five nights at this hotel. €2,500 plus extras for five nights bed and breakfast is far too much for what I got. When I complained and said I would have liked a walk-in shower, I was told all superior rooms have baths as a bath is more luxurious than a shower! Try climbing over a high ‘wall’ and showering in a slippery bath for a feeling of luxury. For some reason if we used a face flannel, it was removed and not replaced. The duvet was much too heavy and the pillows were poor quality, resulting in neck pain. The breakfast buffet selection was very good but if you request a pot of tea, ten minutes later, you will see the waiter you requested it from clearing a table and looking like your pot of tea is the furthest thing from his/her mind. There should be a dispensing station for teas, coffees, and hot water where the wait staff can go directly to fulfil your order. Most of the criticism you see on here is accurate. I booked this hotel through the ACCOR app. I usually appreciate and enjoy their hotels. This is the first time I’ve been disappointed- I like most of them from Ibis to Fairmont etc but I couldn’t recommend the Rixos.

Dear Corkber, Thank you for your detailed feedback. We're glad to hear that you found the bed comfortable and appreciated the variety at breakfast. However, we sincerely apologize for the issues you encountered during your stay. We regret that the room features, particularly the shower setup and pillows, did not meet your expectations, and we understand how these impacted your comfort. Your comments about the service at breakfast, especially regarding the tea and the overall experience, have been noted and will be addressed with the team to ensure improvements are made. We value all feedback and will work on enhancing the areas you've highlighted. We hope you will give us another chance in the future to provide a better experience. Thank you again for sharing your thoughts. Warm regards

Cannot fault.

트립어드바이저 평점 5.0/5

john j TripAdvisor 인증 리뷰

We really cannot fault the Rixos, glass of fizz on arrival… or 3 in my case. The guided tour from the reception stuff is a very nice touch. Every part of the hotel feels very much premium, Breakfast was always very tasty though could have done with being warmer, which I’d heard other guests also comment on. Pizza’s were very tasty too. Rooms and especially beds and pillows were amazing, so comfortable,I struggle with neck pain, the hotel staff were kind enough to email the pillow type details after our stay. Hotel is spotlessly clean, all staff were very courteous and friendly. Pool area and loungers were first class. The hotel has an air of comfort and style. Walking distance ( 20 mins) to the old town which is accompanied by lovely views out to the sea. We highly recommend the Rixos.

Dear JohnjW3676QT, Thank you for such a glowing review! We are thrilled to hear that you had such a wonderful experience at Rixos. From the warm welcome (and extra glasses of fizz!) to the premium feel of our hotel, it’s fantastic to know we met your expectations. We appreciate your feedback about the breakfast temperature and will certainly pass this on to our culinary team for improvement. It’s great to hear that you enjoyed the pizzas and found the rooms, especially the beds and pillows, to be so comfortable. We're glad we could assist with the pillow details to ensure your comfort even after your stay. Our team takes pride in keeping the hotel spotless and providing excellent service, and it’s wonderful to know that these efforts were noticed. We're glad you had the chance to relax by the pool and enjoy the scenic walk to the old town. Thank you for your recommendation! We hope to welcome you back for another fantastic stay in the future. Warm regards,

Great location near shops/bus station and bars

트립어드바이저 평점 5.0/5

Mr_Spock56 TripAdvisor 인증 리뷰

This hotel is in a great location near to Dubrovnik city being only a 10 minute bus ride away to the gates. It has its own access to the sea and the views from the restaurant and front apartments are fabulous. The breakfast is amazing with every option you can imagine (e.g. honey from a honeycomb) American/British and continental food is all available The staff are all really friendly and helpful and we were welcomed with a glass of champagne at check in. The atrium is large and airy and set over two floors. We upgraded to a superior room and it was well worth the extra cost with all those little extras thrown in. Large spa and gym with outside terrace pool and to be honest it’s the best hotel we have ever stayed in.

Dear Mr_Spock56, Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed your stay with us and appreciated our convenient location, stunning sea views, and the wide variety of breakfast options. It's great to know that our friendly staff and little touches, like the welcome champagne and room upgrade, made your experience extra special. We're also glad you had time to relax at our spa and gym. Your kind words mean the world to us, and we look forward to welcoming you back for another wonderful stay! Warm regards,

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,990 리뷰 9.2/10 위치
  • 3,112 리뷰 7.7/10 객실
  • 3,677 리뷰 8.6/10 서비스
  • 7 리뷰 4.8/10 인터넷 가격
  • 1,929 리뷰 7.5/10 레스토랑
  • 1,563 리뷰 9.2/10 조식
  • 992 리뷰 5.3/10 청결도
  • 705 리뷰 3.6/10 가격 대비 가치

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