悉尼瑞士大酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 7,554 评论

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68 Market Street, 2000 悉尼, 澳大利亚

描述

酒店其他优惠

  • Newly refurbished five-star hotel in the centre of Sydney.

  • In the Central Business District, close to iconic landmarks and exclusive shopping

  • Heated outdoor pool and award-winning spa

  • Heritage-listed Blaxland Ballroom for events of up to 400 guests

  • Innovative restaurants serving seasonal Modern Australian cuisine

我们的客房

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酒店位置

悉尼瑞士大酒店

68 Market Street
2000 悉尼
澳大利亚

GPS:-33.870635, 151.207363

电话
传真 +61 2 9238 8899

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Ten Stories

非合约照片

Jpb 餐厅供应一系列取材当地的应季美食。菜肴经过精心设计，带领用餐者展开一段风味、色彩与品质的美食之旅，享受采用高品质食材烹制而成的精致美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  7,554 评论

TripAdvisor 评级  4.5/5  3,878 评论

Great location, some inconsistencies with housekeeping

Tripadvisor 评级 3.0/5

kelKK 经 TripAdvisor 认证的评论

The experience was generally positive. Really grateful that we were granted early check-in since we arrived in Sydney in the AM after a red-eye flight. Location was great and room was well-sized. The proximity to most public transport options made it easy to move around. Malls nearby also meant food and shopping was easily available. What was NOT great was slight inconsistencies in housekeeping—I understand there was an alternate day towel change practice, but I think they didn't change our towels from Day 3-5. Our room would seem made up but our own little blanket and pillow (for child) would be left messy and randomly thrown on the bed, rather than folded and set properly. It left me wondering whether the team did come in to clean up. The bathroom fittings were also visibly old—hanger behind the door kept swivelling and couldn't keep anything on. The worst part of the experience was being charged A$21+ for unknown items hours AFTER check-out when we were told everything was fine at point of signing out. I had to write in to enquire and was told it was charges for minibar items that we totally did not touch at all. It's not ever in our family's practice to consume anything unless items were complimentary. In all my years of traveling for business and leisure, this is the FIRST time I've been "accused" or wrongly charged of items in such circumstances. I am shocked to say the least since Swissotel is a big name with great reputation. Your housekeeping team's SOPs clearly need some checks. To be honest, it has left a bad taste in the mouth. I might be cautious when considering a stay at any other Swissotel properties henceforth.

Great location

Tripadvisor 评级 5.0/5

187reneed Friends getaway - 经 TripAdvisor 认证的评论

Great location , lobby and bar area are tastefully decorated , great service , we were celebrating a milestone birthday and received a cake and balloons . only issue was with chrome cast and the internet dropping out continuously, seems to have been a problem for many months so not sure why it’s not been rectified

Hit hard by Shrinkflation...

Tripadvisor 评级 3.0/5

Swaroop R 经 TripAdvisor 认证的评论

I am regular visitor here, the rooms are still well maintained, however the views are all but gone due to construction work around and we normally dont get nicer view rooms maybe because we get the lowest possible rates when booking. The Nespresso machine are gone?? Shrinkflation at play I am assuming. I think you guys can do better....

Dear Swaroopu2016, Thank you for your review regarding your experience at Swissotel Sydney. I have emailed you directly regarding your experience and your feedback. We hope to welcome you again on your next trip to Sydney. Warm regards, Michelle Holdsworth Front Office Manager

Great location

Tripadvisor 评级 5.0/5

Curious25820833458 经 TripAdvisor 认证的评论

The staff are all lovely and very polite. The room was clean and housekeeping and concierge was excellent ! Buffet breakfast was delicious too. We will definitely comeback.

Hi Curious25820833458, Thank you for your amazing feedback. We are thrilled to hear that you enjoyed your stay, our buffet breakfast and our amazing team. Your feedback will be shared with the team, and we look forward to welcoming you back soon. Kind Regards, Dalal Saboune Executive Assistant to the General Manager

Perfect location for Sydney vibe

Tripadvisor 评级 5.0/5

Lisa A 经 TripAdvisor 认证的评论

We were super impressed with the location, room size, breakfasts and the staff were friendly and welcoming. It was the welcoming staff that stood out the most. The flower arrangements are Devine too, just beautiful! We will be back and cannot wait.

Hi Roam13684560591, Thank you for your amazing feedback. It's great to hear you enjoyed our amazing customer service from our friendly staff, our beautiful floral arrangements and our delightful buffet breakfast. We greatly appreciate your feedback and will love to share this with the team here at the Swissotel Sydney. Be sure to try our 'Beehive Dessert' at our Ten Stories restaurant when you visit next time. A delicious dessert made by the honey from our bees located on our rooftop. We look forward to welcoming you back soon. Kind Regards, Dalal Saboune Executive Assistant to the General Manager

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其他网络用户评价我们的酒店

  • 3,063 评论 9.6/10 位置
  • 3,597 评论 7.9/10 房间
  • 3,777 评论 7.8/10 服务
  • 97 评论 4.9/10 上网
  • 1,110 评论 7.7/10 清洁度
  • 910 评论 7/10 早餐
  • 550 评论 5.9/10 性价比
  • 446 评论 7.6/10 酒吧和饮品

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。