Swissôtel Sydney 5 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 7 564

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Swissôtel Sydney - Image 1
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68 Market Street, 2000 SYDNEY, Australia

Opis

O hotelu

  • Newly refurbished five-star hotel in the centre of Sydney.

  • In the Central Business District, close to iconic landmarks and exclusive shopping

  • Heated outdoor pool and award-winning spa

  • Heritage-listed Blaxland Ballroom for events of up to 400 guests

  • Innovative restaurants serving seasonal Modern Australian cuisine

Nasze pokoje

Take advantage of our Flight + Hotel offers

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Lokalizacja hotelu

Swissôtel Sydney

68 Market Street
2000 SYDNEY
Australia

Pozycja GPS:-33.870635, 151.207363

Telefon
Faks +61 2 9238 8899

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Ten Stories

Zdjęcie nieumowne

Ten Stories offers a range of locally sourced and seasonally inspired dishes. The menu is designed to take its diner on a culinary journey of flavour, color and texture with meals cooked from the heart and with the integrity of each ingredient in mind.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 7 564

Ocena TripAdvisor  4.5/5  Liczba opinii: 3 878

Great location, some inconsistencies with housekeeping

Ocena na stronie TripAdvisor 3.0/5

kelKK Opinia zatwierdzona w TripAdvisor

The experience was generally positive. Really grateful that we were granted early check-in since we arrived in Sydney in the AM after a red-eye flight. Location was great and room was well-sized. The proximity to most public transport options made it easy to move around. Malls nearby also meant food and shopping was easily available. What was NOT great was slight inconsistencies in housekeeping—I understand there was an alternate day towel change practice, but I think they didn't change our towels from Day 3-5. Our room would seem made up but our own little blanket and pillow (for child) would be left messy and randomly thrown on the bed, rather than folded and set properly. It left me wondering whether the team did come in to clean up. The bathroom fittings were also visibly old—hanger behind the door kept swivelling and couldn't keep anything on. The worst part of the experience was being charged A$21+ for unknown items hours AFTER check-out when we were told everything was fine at point of signing out. I had to write in to enquire and was told it was charges for minibar items that we totally did not touch at all. It's not ever in our family's practice to consume anything unless items were complimentary. In all my years of traveling for business and leisure, this is the FIRST time I've been "accused" or wrongly charged of items in such circumstances. I am shocked to say the least since Swissotel is a big name with great reputation. Your housekeeping team's SOPs clearly need some checks. To be honest, it has left a bad taste in the mouth. I might be cautious when considering a stay at any other Swissotel properties henceforth.

Great location

Ocena na stronie TripAdvisor 5.0/5

187reneed Friends getaway - Opinia zatwierdzona w TripAdvisor

Great location , lobby and bar area are tastefully decorated , great service , we were celebrating a milestone birthday and received a cake and balloons . only issue was with chrome cast and the internet dropping out continuously, seems to have been a problem for many months so not sure why it’s not been rectified

Hi 187reneed, Thank you for your amazing feedback. Wishing you many well wishes. Again, we thank you for your feedback and we look forward to welcoming you back soon. Kind Regards, Dalal Saboune Executive Assistant to the General Manager

Hit hard by Shrinkflation...

Ocena na stronie TripAdvisor 3.0/5

Swaroop R Opinia zatwierdzona w TripAdvisor

I am regular visitor here, the rooms are still well maintained, however the views are all but gone due to construction work around and we normally dont get nicer view rooms maybe because we get the lowest possible rates when booking. The Nespresso machine are gone?? Shrinkflation at play I am assuming. I think you guys can do better....

Dear Swaroopu2016, Thank you for your review regarding your experience at Swissotel Sydney. I have emailed you directly regarding your experience and your feedback. We hope to welcome you again on your next trip to Sydney. Warm regards, Michelle Holdsworth Front Office Manager

Great location

Ocena na stronie TripAdvisor 5.0/5

Curious25820833458 Opinia zatwierdzona w TripAdvisor

The staff are all lovely and very polite. The room was clean and housekeeping and concierge was excellent ! Buffet breakfast was delicious too. We will definitely comeback.

Hi Curious25820833458, Thank you for your amazing feedback. We are thrilled to hear that you enjoyed your stay, our buffet breakfast and our amazing team. Your feedback will be shared with the team, and we look forward to welcoming you back soon. Kind Regards, Dalal Saboune Executive Assistant to the General Manager

Perfect location for Sydney vibe

Ocena na stronie TripAdvisor 5.0/5

Lisa A Opinia zatwierdzona w TripAdvisor

We were super impressed with the location, room size, breakfasts and the staff were friendly and welcoming. It was the welcoming staff that stood out the most. The flower arrangements are Devine too, just beautiful! We will be back and cannot wait.

Hi Roam13684560591, Thank you for your amazing feedback. It's great to hear you enjoyed our amazing customer service from our friendly staff, our beautiful floral arrangements and our delightful buffet breakfast. We greatly appreciate your feedback and will love to share this with the team here at the Swissotel Sydney. Be sure to try our 'Beehive Dessert' at our Ten Stories restaurant when you visit next time. A delicious dessert made by the honey from our bees located on our rooftop. We look forward to welcoming you back soon. Kind Regards, Dalal Saboune Executive Assistant to the General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 3 063 Liczba opinii 9.6/10 Lokalizacja
  • 3 597 Liczba opinii 7.9/10 Pokój
  • 3 777 Liczba opinii 7.8/10 Obsługa
  • 97 Liczba opinii 4.9/10 Internet
  • 1 110 Liczba opinii 7.7/10 Czystość
  • 910 Liczba opinii 7/10 Śniadanie
  • 550 Liczba opinii 5.9/10 Dobra oferta cenowa
  • 446 Liczba opinii 7.6/10 Napoje

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