The Savoy 酒店 5 星

客户意见评级 (ALL 评级) 4.8/5 3,398 评论

The Savoy 酒店 - Image 1
The Savoy 酒店 - Image 2
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描述

酒店其他优惠

  • The Savoy is located on the River Thames, in the heart of all that London has to offer.

  • Iconic culinary experiences, including High Tea , award-winning bars and delicious restaurants

  • Beauty & Fitness, a haven with a spa, magnificent indoor pool and two gym areas

  • The Savoy's dedicated team of Butlers are available to take care of our guests' every need

我们的客房

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酒店位置

The Savoy 酒店

Strand
WC2R 0EZ 伦敦
英国

GPS:51.510401, -0.120182

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

SAVOY GRILL

Savoy Grill by Gordon Ramsay is without doubt one of London most legendary restaurants with a plethora of menus to choose from, reviving recipes from the original Chefs days in the kitchen back in 1889.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.8/5  3,398 评论

TripAdvisor 评级  4.5/5  7,650 评论

卓越奖 2024

The Savoy excels!

Tripadvisor 评级 5.0/5

Happiness03150920075 Couples - 经 TripAdvisor 认证的评论

From the first greeting at the porte cochere to the sad day we had to leave, The Savoy provided a truly memorable experience. Check in was an absolute delight as Ben (in training) introduced us to the hotel. His knowledge, charm and palpable love for his work created the makings of a wonderful three day stay. Our room was beautiful, clean and well appointed. A visit to the spa is a must. The American Bar provided entertainment by a wonderful pianist and the vast array of cocktails was well worth trying. Do yourself a favour and treat yourself to a once in a lifetime (or not!) experience.

Enjoyable, and memorable

Tripadvisor 评级 4.0/5

RACHAEL ANNE B 经 TripAdvisor 认证的评论

Given a free upgrade which was very kind of the Savoy, the lift was out of order nearest to us but this got repaired before we left. Sadly we didn't get to see the Winston Churchill area which was a shame however, we had a beautiful and spacious room with amazing views. Its an amazing place to stay and the views over the Thames made the stay well worth a visit. Staff were very helpful and friendly.

Huge disappointment

Tripadvisor 评级 3.0/5

IbnBatutta 经 TripAdvisor 认证的评论

Horrible experience. Not to be overly paranoid it certainly seemed to us that when the desk discovered we were Americans he assigned us a broom closet seemingly miles from civilization. Some liveried fellow walked into our room unannounced and unapologetic. Dinner in the grill was unimpressive at best. We were naive enough to expect a once in a lifetime experience. All I feel for the Savoy is embarrassment.

A wonderful experience

Tripadvisor 评级 5.0/5

Kevin B 经 TripAdvisor 认证的评论

We arrived early to be greeted at reception by Abigail. A very friendly and efficient first check-in. As our room was not ready, the luggage was stored and we left for our day shopping in London. Abigail said she would send a text the moment the room was ready and true to her word this came in shortly after we left. We arrived back and this time we were greeted by Ben (he like Abigail was in training). What a great person to have on check in. Extreemly friendly, relaxed, with an excellent manner. He personally took us to our room, 441 ensuring we had everything. As we mentioned we were celebrating my partner, Peter Hubbards birthday, he kindly arranged a voucher so we could have a complementary glass of champagne. We made a short stop in the Residents Lounge, for our glass of champagne and Teng looked after us. Another friendly, professional member of the Savoy Team. Before our dinner in the Savoy Grill we had a table booked in the American Bar. Chloe looked after us. What a star. Such a friendly manner. We ordered a bottle of Dom Perignon champagne, explained we might not finish it all so could we take it through to the restaurant. When the time came Chloe personally walked us to the restaurant and passed over the bottle to our restaurant waiter. Thank you Chloe for making our evening special. The Savoy Grill was good, Tanzi looked after us and once again her high level of service made the dining experience a pleasure. We enjoyed the Arnold Bennett Soufflé, followed by Poached Turbot Veronique. We even made room for the Apple tart tatin. All accompanied with some very nice wines, recommended by the excellent sommelier Emin (we could not remember his full name) When it came to after dinner drinks, we went to the Beaufort bar. It was very quiet, as it was a Tuesday night, but the service did not suffer. We enjoyed a few drinks before retiring to bed. When we arrived back we noticed as well as both commented on what an extraordinary Turn Down service we had received. Everything was neatly arranged in the bathroom, fresh bath salts, towels, water by the side of the bed, slippers laid out, even the cables from our iPhone and laptop had been neatly rolled. The 'Best' turndown we have received in a long time. After breakfast came time to check out. We had another Ben (this time not in training). Another member of the Savoy Team. The printer would not work so he quickly signed into his laptop to show us a breakdown of the bill. Keeping calm as well as a sense of humour about the situation. Finally Rob, one of the concierge team who meet and greet you outside the hotel. In all the years we have been visiting his friendly, professional manner is always outstanding. We always say the arrival and departure at any hotel either makes or breaks a stay. Our stay at the Savoy has been amazing. Thank you to all the team for making it so. The hotel is still going through renovation however, we were not impacted in any way by this and look forwards to a return visit in 2025.

Dear champagneboys, Thank you for choosing The Savoy to celebrate a special birthday, and for taking the time to write this outstanding review! Future guests will find the information you shared most useful. I was so happy to hear your Savoy experience did not disappoint and you returned home with many happy memories. We are so pleased you enjoyed the personal touches and service from the team and I will share your comments with them all. I know both Bens, Abigail, Teng, Chloe, Tanzi, Emin and Rob will all be delighted to have received an individual mention. Thank you again for sharing your experience and we very much look forward to warmly welcoming you and your partner again to The Savoy, in the near future. With best regards, Franck X Arnold, Managing Director

First rate

Tripadvisor 评级 5.0/5

John S 经 TripAdvisor 认证的评论

Superb hotel ,spotlessly clean, great breakfast . And if you book well in advance not overly priced. Perfect location for theatres ,restaurants , tubes , train stations, museums and London many attractions. Couldn’t fault this hotel will be back .

Dear L8794XDjohns, How lovely to read about your Savoy experience and to hear you enjoyed everything about your stay! I was so thrilled to learn that everything exceeded your expectations and I will ensure your kind comments are shared with those who helped to make your stay so memorable. I was so pleased to learn that you had a comfortable stay, and enjoyed your breakfast and our enviable central location - the hotel really is perfectly placed to enjoy the very best of what London has to offer. We hope to welcome you again to The Savoy soon. If we can be of any assistance in the meantime, please let us know. With best regards, Franck X Arnold, Managing Director

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其他网络用户评价我们的酒店

  • 570 评论 9.5/10 位置
  • 1,162 评论 8.3/10 房间
  • 2,370 评论 9.3/10 服务
  • 907 评论 8.4/10 食物
  • 604 评论 9.2/10 氛围
  • 442 评论 8/10 设施
  • 326 评论 7.6/10 舒适度
  • 325 评论 8.4/10 酒吧和饮品

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