Hôtel Mercure Paris Opera Grands Boulevards 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 894

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Hôtel Mercure Paris Opera Grands Boulevards - Image 1
Hôtel Mercure Paris Opera Grands Boulevards - Image 2
Hôtel Mercure Paris Opera Grands Boulevards - Image 3
Hôtel Mercure Paris Opera Grands Boulevards - Image 4
42 rue des Petites Ecuries, 75010 PARIS, Francja

Opis

O hotelu

  • Hotel w samym sercu Paryża

  • Blisko czterech linii metra (4, 7, 8 i 9)

  • Blisko Grands Boulevards, Opery i Galeries Lafayette

  • W pobliżu stacji Châtelet les Halles i Gare du Nord

  • Szeroka oferta posiłków przez całą dobę serwowanych do pokoju. Śniadanie serwowane w pokojach.

Nasze pokoje

Lokalizacja hotelu

Hôtel Mercure Paris Opera Grands Boulevards

42 rue des Petites Ecuries
75010 PARIS
Francja

Pozycja GPS:48.874042, 2.350098

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta mile widziane
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

LE SALON

Bar Le Salon w hotelu Mercure Paris Opéra Grands Boulevards zaprasza codziennie od 6.30 do 1.00. Miła, przytulna atmosfera zachęca do relaksu w ciszy i spokoju.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 894

Ocena TripAdvisor  4.0/5  Liczba opinii: 569

Housekeeping

Ocena na stronie TripAdvisor 5.0/5

Goran S Couples - Opinia zatwierdzona w TripAdvisor

We stayed on the 30th floor (room 3004). What a fabulous view of Central Park! Our room was immaculately clean and maintained throughout our stay by Estela, who was so kind and had a ‘nothing is impossible’ attitude—so a million thanks for everything!

A fine base for Paris but there are nicer hotels elsewhere

Ocena na stronie TripAdvisor 3.0/5

laurenforrestt Couples - Opinia zatwierdzona w TripAdvisor

We stayed in this hotel for 3 nights during the Paris Olympics and whilst it was a decent base for our events, the hotel has a lot left to be desired. The hotel is very outdated and I think we were particularly spoilt by staying at a Mercure hotel in Nice before visiting here, which made the hotel look even worse. The staff were a little intense on check in and although it was confirmed to me before and during check in that we had a late checkout of 1pm, we received a call on the final day telling us that we had to be out by 10am. It all seemed very unorganised and as if the staff don't communicate with one another. We were also placed in an accessibility room, which we felt particularly bad about in case they were trying to get us out quick in case somebody who actually needs the room was waiting. Again, this is something that staff should think about when assigning rooms. The room was quite small and being an accessibility room, the bathroom was prone to flooding which made it very difficult to place certain things in the bathroom. The only positive that I have about this hotel is the breakfast. The breakfast was really tasty with a good variety and friendly and attentive staff who were always available to refill drinks/offer coffee and teas, which was very much appreciated. I would personally not recommend this hotel and think that there are better places elsewhere. Big shout out to the breakfast staff though, they were lovely and in my opinion, the best part of the hotel.

Dear Lauren, Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay with us. Your comments regarding the outdated facilities and room assignment have been duly noted. A renovation of all our rooms is planned in the coming months. We are sorry if your requested to have a late check/out was not satisfied and if there was a miscommunnication with our staff, however we are surprised to hear that you were asked to leave the room by 10am as check/out time is at 12pm. We strive to provide a seamless experience for all our guests, and we regret that we fell short on this occasion. Rest assured, we will address these issues internally to enhance our service quality. On a brighter note, we are delighted to hear that you enjoyed our breakfast offerings and found our staff to be friendly and attentive. Your kind words will be shared with the team. We appreciate your valuable feedback as it helps us improve. Should your travels bring you back to Paris, we would be grateful for the opportunity to welcome you again and provide a more favorable experience. Warm regards, Alexia CAVALCANTI Deputy Manager

Lovely stay

Ocena na stronie TripAdvisor 5.0/5

Marisela P Rodziny - Opinia zatwierdzona w TripAdvisor

We enjoyed our stay at the Park Lane. The location and overall experience were great. Our room was very nice and comfortable.

"Terrible stay: no A/C, unclean room, caused anxiety. Had to switch hotels. Only positive: view."

Ocena na stronie TripAdvisor 1.0/5

dkuntu2024 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Our stay was extremely disappointing. The room had no functioning air conditioning, a dead orchid, and a towel left out of place, making it clear that it hadn't been properly prepared. Despite reporting the issue, the second room we were moved to had the exact same problem. My partner was so stressed that he needed medication to cope. We ended up switching hotels, which cost us $650 per night. The only positive aspect was the view, but it hardly made up for the distress and inconvenience we experienced. I would not recommend this hotel based on our experience.

Hello, Could you please contact us at h9688-om@accor.com in order to provide the dates of your stay and room number? The issues mentioned in your review do not seem to reflect reality. The air conditioning in our hotel works, and we do not have any orchids in the hotel. We never received any complaints about health issues caused by their stay, so we think that your review was published to the wrong hotel. In this case, we kindly ask you to check and remove it, or contact us for further explanations. Alexia CAVALCANTI Deputy Manager

NYC stay

Ocena na stronie TripAdvisor 5.0/5

garrykeane Couples - Opinia zatwierdzona w TripAdvisor

Wonderful stay. The Park Lane Hotel is perfectly positioned and the staff were all extremely helpful, friendly and courteous. The breakfast on 2nd floor and the Sprite Alley restaurant were really good and the roof top bar with that incredible view over the park was an exceptional setting for sunset drinks. The only minor issue we had was with the in-room air-con struggling a little on the very hot days. Overall would definitely recommend this hotel.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 374 Liczba opinii 9.2/10 Lokalizacja
  • 508 Liczba opinii 7.3/10 Pokój
  • 566 Liczba opinii 9.2/10 Obsługa
  • 235 Liczba opinii 8.7/10 Śniadanie
  • 183 Liczba opinii 8.9/10 Czystość
  • 86 Liczba opinii 8.7/10 Klimat
  • 59 Liczba opinii 8.4/10 Jedzenie
  • 51 Liczba opinii 5.2/10 Dobra oferta cenowa

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