Grand Mercure Ambassador Hotel and Residences Seoul Yongsan 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 555 görüş

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Cheongpa Ro 20 Gil 95, Yongsan Gu, 04372 SEOUL, South Korea

Açıklama

Otel ekstraları

  • Located in the heart of Seoul

  • Connected to Yongsan Station

  • Each room with full kitchen

  • Pet-friendly service

  • Panoramic river view and city view

Konaklama olanaklarımız

Oda

Superior Suite 1 Bedroom with 1 King Bed and Premium Sofa Bed

  • 4 kişi maks.
  • 65 m² / 699 sq ft
  • Şilte 1 x King yataklar

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Otelin konumu

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Cheongpa Ro 20 Gil 95, Yongsan Gu
04372 SEOUL
South Korea

GPS:37.531881, 126.962027

Telefon
Faks +82 2-2223-7778

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

A LA MAISON WINE & DINE

An upscale modern French bistro with sophisticated wine bar. Eastern and Western design elements combine to create a singular and serene setting, surrounded by greenery, order a fine vintage from an international wine menu.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  555 görüş

TripAdvisor Derecesi  5.0/5  623 görüş

2024 mükemmeliyet sertifikası

About as bad as it gets

Tripadvisor puanı 1.0/5

Wilson W TripAdvisor onaylı yorum

This is hands down the worst hotel I've ever stayed at. There are far too many problems with this hotel, so let me start from the beginning. When I arrived at the check-in, the concierge informed me that I did not pay. This was clearly a mistake as I showed her my credit card statement. This already left an extremely bitter taste in my mouth as I've never encountered such a problem before. The story gets better. Once you arrive at the room, the outer appearance looks appealing. Nice big bed, spacious interior, and a washing machine. How bad could it get right? The AC in the room barely works. The temperature is stuck at 23C. The shower pressure is about as weak as it gets. I've never been to a 5-star hotel with water pressure that weak. Not only that, the water temperature fluctuates more than a teenager's mood. There's zero consistency. Lastly, if you are using the washing machine, prepare for a construction site level sound environment. You might as well go into a war zone. Do not be in the hotel when you run that thing or you may go deaf. I am requesting a full refund for this booking. I strongly caution anyone before contemplating booking this hotel.

FAKE 5 star hotel!!

Tripadvisor puanı 1.0/5

Jane R TripAdvisor onaylı yorum

We booked this crap hotel because it’s listed as 5 stars. Total BS. We stayed at another actual 5 star hotel, Sofitel Ambassador, before coming here and this hotel doesn’t even come close. As a matter of fact it’s night and day. The rooms were not up to standard in terms of cleanness. Right when we checked into our suite we found a long, black hair on a towel. I don’t know about you but finding hair in a restaurant or hotel completely turns me off. Also, the staff doesn’t know anything and wasn’t helpful. For example, they have a washing machine/dryer in the suite (which was another reason why we booked this hotel) and none of the staff knew how to problem solve the drying issue we encountered. The maid even insisted cleaning the rooms while we were still in the room. If you are looking for an upscale hotel with impeccable service, this is NOT it. This place is more like a 3.5 star hotel.

Excellent as always !

Tripadvisor puanı 5.0/5

M M TripAdvisor onaylı yorum

I have been using this hotel many times for over three years, and I am always impressed by the warm service of the staff! This time I stayed here on my birthday, and when I returned to the hotel room, a birthday cake was waiting for me as a surprise!! Not only are all the hotel facilities comfortable, but all the services are also so convenient that once you stay here, it's hard to change hotels. The location is also very convenient, with Myeongdong and Yeouido both within a 15-minute drive, and you can see a beautiful view of the Han River from the rooftop space that is only accessible to guests. (I was also able to see the Han River fireworks show from here before.) I recommend staying at this hotel at least once, as the wonderful staff always welcome you like family (^^)

Dear Kodomoto, We very much appreciate your comments regarding your stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you so much for your continued loyalty to our hotel and for taking the time to leave such a wonderful review! We are truly delighted to hear that you've enjoyed your stay with us over the past three years. It was our pleasure to surprise you on your birthday, and we're glad it added a special touch to your celebration. We are also thrilled to know that you find our services and facilities consistently comfortable and convenient, and that our location allows you to make the most of your time in Seoul. The Han River view is indeed one of the highlights of our rooftop space, and we are happy that you’ve been able to enjoy it on multiple occasions, including the fireworks show! We greatly appreciate your kind words about our staff, and we look forward to welcoming you back like family on your next visit. Sincerely, Pauline, Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

Love this hotel ♥️

Tripadvisor puanı 5.0/5

Ayuaurora TripAdvisor onaylı yorum

The best hotel ive been in korea . Only 14min to myeongdong , theres mini mart nearby . But my fav thing is the bidet in the toilet 😜 and also , thankyou for robin yoon for being so helpful & friendly. We will definitely come back here when we visit korea ♥️♥️♥️

Dear Ayuaurora, We very much appreciate your comments regarding your stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay and found our location convenient, especially with Myeongdong just a short distance away. We are glad you loved the bidet and that Robin Yoon made a positive impact on your experience with his helpfulness and friendliness. We look forward to welcoming you back on your next visit to Korea! Safe travels! ♥️ Sincerely, Pauline, Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

perfect

Tripadvisor puanı 5.0/5

sangeoo k TripAdvisor onaylı yorum

It was a great experience. I visited with my family and they all enjoyed it. The service of the concierge, the taste and atmosphere of the food and beverage were all good, and the room condition was very good

Dear Sangeook, We very much appreciate your comments regarding your stay at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan. Thank you for your wonderful review! We are thrilled to hear that you and your family had a great experience. It is fantastic to know you enjoyed the concierge service, the food and beverage offerings, and the room conditions. We appreciate your feedback and look forward to welcoming you back for another memorable stay! Sincerely, Pauline, Guest Experience Manager Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

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Diğer web kullanıcıları otelimizi değerlendirmektedir

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  • 50 görüş 6.5/10 Kahvaltı

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