소 소피텔 오클랜드 5성

고객 평점 (ALL 평가) 4.4/5 2,609 리뷰

소 소피텔 오클랜드 - Image 1
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소 소피텔 오클랜드 - Image 3
소 소피텔 오클랜드 - Image 4

호텔설명

호텔 추가 정보

  • Home to social butterflies, HI-SO is Auckland's hippest rooftop bar

  • Club Signature lounge is exclusive to SO Club and Suite guests.

  • Choice of elements-inspired room design; Liquid, Vapour or Solid.

  • SO/ SPA.

  • ALLSAFE accredited.

숙박

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호텔 위치

소 소피텔 오클랜드

커스텀 스트리트 E& 고어 스트리트 코너, 오클랜드 센트럴
1010 오클랜드
뉴질랜드

GPS:-36.845421, 174.768507

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 애완 동물이 금지되어있다
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  2,609 리뷰

TripAdvisor 평가  4.0/5  324 리뷰

disappointed customer relation services

트립어드바이저 평점 1.0/5

CHENG_SH Solo travel - TripAdvisor 인증 리뷰

While I read other people’s negative review , I thought that it was just individual case. However, I found that I was charged additional 30 NZD in my credit card statement without explanation. Even I wrote to the customer services of ALL. ALL said that SO/Auckland will respond to me. However , SO/Auckland just simply ignores me after I wrote to them directly. Disappointed after staying so many Accor hotels. This hotel is not qualified as a 5 star hotel.

Good morning CHENG_SH, I sincerely apologise for this situation. This is the first time we’re hearing about the incident. I will personally look into it and email you this morning with a solution. I’m very sorry that you haven’t been able to reach anyone; we always aim to address our guests’ requests promptly. Thank you for your understanding. Apart from this, I hope that the actual stay was a pleasant experience.

Very Nice

트립어드바이저 평점 5.0/5

Culture36817978825 TripAdvisor 인증 리뷰

Wow, what a stunning hotel. Stayed here on a voucher from a local charity auction. I had no idea SO Auckland was such an arty hotel. Pool and sauna were also great and the roof top bar was something special. Rooms beautiful but a little dark to get ready Will be my new weekend away hotel

Thank you so much for your wonderful review. We’re thrilled to hear that you enjoyed your stay with us at SO Auckland and discovered our artistic vibe. It’s great to know you loved the pool, sauna, and our rooftop bar—definitely a special spot to unwind We appreciate your feedback about the room lighting and will take it into consideration. We want every aspect of your experience to be perfect We can’t wait to welcome you back for your next weekend getaway. Cheers to more memorable stays ahead Regards,

친절한 직원들과 전망

고객 평점 5.0/5

익명 커플 - 전체(All) 통지 확인

시설도 훌륭하고 직원들이 친절합니다 식당전망이 좋습니다(부두 주차장을 제외하고)

Tena koe Changkyu K., Thank you for your thoughtful feedback! We’re thrilled to hear you enjoyed our friendly staff and the stunning views. It’s wonderful to know that our facilities and late check-in service met your needs. We appreciate your comments about the cleanliness of the hotel, but we’re sorry to hear about the quality of the razors. Your insights help us improve, and we’ll certainly address this. We’re glad you took advantage of our discount benefits and late check-out options. We hope to welcome you back soon! Nga mihi nui - Kind regards, Annina from SO/Auckland Team

An artistically luxurious stay, LOVE IT!

트립어드바이저 평점 5.0/5

Jet12397797532 TripAdvisor 인증 리뷰

I’d like to start with how aesthetic hotel So is, very artsy and insta worthy decor. The entire hotel staff are so helpful and attentive to all queries, this made my stay so much more relaxing. The rooms are amazing, we got the one with the balcony and the view was so worth it. Don’t forget to check their bar on the 16th floor which is a vibe in itself! All in all, amazing staff,great food and views, totally worth it.

Kia ora Jet, Kapai for the amazing review. We're thrilled you enjoyed the artsy vibe and found our decor Instagram-worthy. It’s great to hear that our team helped make your stay so relaxing. The balcony rooms and HI SO bar on the 16th-floor are definitely special, so we’re glad you got to experience them Looking forward to welcoming you back for another fantastic stay. Ka kite ano,

A cool hotel in Auckland

트립어드바이저 평점 5.0/5

dlongn TripAdvisor 인증 리뷰

Truly a unique, stylish and luxury hotel. The restaurant was an unforgettable experience, great menu, great view, great service. The staff here were lovely and helpful, the receptionist and Aditya were very welcoming! I will be back soon.

dlongn, Thanks a ton for the fantastic review We’re thrilled to hear you enjoyed our unique, stylish, and luxurious hotel. It’s awesome that the restaurant’s menu, view, and service made such an impression. Our team is committed to ensuring every guest has a great stay, so we're especially glad you felt welcomed by the receptionist and Aditya. Looking forward to having you back soon

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 530 리뷰 9.2/10 위치
  • 1,333 리뷰 7.9/10 객실
  • 1,322 리뷰 8.4/10 서비스
  • 9 리뷰 4.8/10 인터넷 가격
  • 492 리뷰 7.7/10 편의 시설
  • 450 리뷰 8.8/10 분위기
  • 440 리뷰 7.3/10 레스토랑
  • 291 리뷰 7.2/10 음료

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