소피텔 오클랜드 비아덕트 하버 5성

고객 평점 (ALL 평가) 4.3/5 1,260 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
소피텔 오클랜드 비아덕트 하버 - Image 1
소피텔 오클랜드 비아덕트 하버 - Image 2
소피텔 오클랜드 비아덕트 하버 - Image 3
소피텔 오클랜드 비아덕트 하버 - Image 4
21 Viaduct Harbour Avenue, 1010 오클랜드, 뉴질랜드

호텔설명

호텔 추가 정보

  • 장관을 이루는 해안가 위치

  • 레스토랑 1개, 바 1개 및 야외 다이닝 카페

  • 수상 경력에 빛나는 So Spa

  • 레스토랑 1개, 바 1개 및 야외 다이닝 카페

  • 부티크 회의실 5개

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호텔 위치

소피텔 오클랜드 비아덕트 하버

21 Viaduct Harbour Avenue
1010 오클랜드
뉴질랜드

GPS:-36.844868, 174.757385

전화
팩스 +64 9 909 9001

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  1,260 리뷰

TripAdvisor 평가  4.5/5  3,658 리뷰

2023으뜸 시설

The Best Hotel in New Zealand

트립어드바이저 평점 5.0/5

RugbyMadKiwi Couples - TripAdvisor 인증 리뷰

There is such a fantastic team of staff that make this Hotel very special ! We stayed Sunday to Friday for 6 weeks in a row while I was having Radiation at a nearby Hospital and the staff were incredibly compassionate, kind and genuinely very helpful which really made the experience so much better for my wife and I ! It was a privilege to be so well looked after by such amazing people ! Lucas and the rest of the front reception were always amazing and we really appreciated so much they made sure we had a nice quiet room with a great view which really helped with going the Radiation and enabled me to rest up heaps. Maise would always stop and have a chat with us whenever we ran into her, she is such a lovely lady. Breakfast was awesome, Jimmy , Sharon and Kayla always remembered what we wanted to order and always appeared to be happy to see us. Housekeeping also always did a great job and were very friendly when you ran into them into them. Then there was the Club level largely run by Conner , he was fantastic and always had everything ready often before time and in the evenings knew I was just drinking water but always kept a glass eye on my wife’s French Red knowing she liked 2 glasses before we left the lounge. I will attach a few photos of the amazing food too ! Maddie too was great on Sunday & Monday nights when she worked. Being an Accor Diamond member we have stated at a lot of Accor Hotels and this Hotel will always be very special to us though my 6 week journey of Radiation, thank you everyone so much !!

under-staffed

트립어드바이저 평점 2.0/5

CLCLCL C TripAdvisor 인증 리뷰

night 1, called room service and no answer. then called concierge and took over 10 rings to answer - said she'd transfer me to room service - transferred into a black hole. had to call a second time. night 2, called both and no answer. finally got concierge and again, 'transferred' me into a black hole. I had to call back 3 times (!) before she said ' ok, i'll ask them to call you bacl. Wow - how hard is it to order room service. No, food was not great but it's room service so, that's expected. Basic Business Hotel - nothing more.

Dear Caroline Leong, Thank you for taking the time to tell us about your experience at the Sofitel Auckland Viaduct Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It seems that it lesser of a staff issue then a big black hole in our Telephone system which we are addressing. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reto Borer

Great hotel to stay at.

트립어드바이저 평점 5.0/5

Tourist28479780672 Couples - TripAdvisor 인증 리뷰

Very good staff. Room perfect. Bed very comfortable. Bathroom very good. Breakfast superb great omelets. Very close to Auckland CBD and restaurants in the Viaduct. Will be back.

We very much appreciate your comments regarding your stay at the Sofitel Auckland Viaduct Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Best regards RETO BORER

Mixed

트립어드바이저 평점 4.0/5

P854 Couples - TripAdvisor 인증 리뷰

We stayed in the Sofitel Viaduct in 2020. One can see the effects of Covid on all hospitality throughout Auckland. Previously our stay was a 5/5. This time the La Maree' Restaurant dropped the ball, disappointing as previously there was an executive Chef and the restaurant and service not to mention the food was exceptional. Not this time. Nevertheless, this remains a hotel worthy of a visit, the staff (especially frontline) are exceptional and the rooms very comfortable. We will stay again

Dear P854 thanks for your comments in regard to your recent stay i do apologize for the inconvenience caused to you by the let down in our Lamaree. We do have a Executive Chef but he might be on Day off. it is concerning to hear that we have dropped the ball on this occasion and we will rectify this.

Great Location

트립어드바이저 평점 5.0/5

1234emmab TripAdvisor 인증 리뷰

Had a great stay here, everything was nice and clean and the location perfect for entering the city! Also, a great view of the city from our room. Cant wait to come back and visit! There are also close restaurants that makes it very easy to pop close by for a meal.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 288 리뷰 9/10 위치
  • 610 리뷰 7.1/10 객실
  • 683 리뷰 7.6/10 서비스
  • 5 리뷰 0/10 인터넷 가격
  • 215 리뷰 6.8/10 레스토랑
  • 177 리뷰 8.4/10 조식
  • 169 리뷰 8.5/10 분위기
  • 121 리뷰 5.2/10 청결도

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오클랜드 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.