Novotel London Blackfriars 4 stars

Customer review rating (ALL Rating) 4.5/5 2,224 reviews

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Description

Hotel extras

  • Green Key Certified Hotel

  • Pet Friendly hotel - allowed in common areas. Service dogs welcome without any restrictions

  • Southbank location, 15-minute walk to St. Paul's, Tate Modern, London Eye, Waterloo station

  • 182 rooms with 55" Tv's and 10 accessible ones, Fully equipped meeting rooms, free Wi-Fi

  • Indoor heated swimming pool, saunarium and fitness centre

Our accommodation(s)

Hotel location

Novotel London Blackfriars

Novotel London Blackfriars, 46 Blackfriars Road
SE1 8NZ LONDON
United Kingdom

GPS:51.505157, -0.104709

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

JAMBOREE FOODFEST & BAR

Take your taste buds on a flavour journey with the Jamboree Foodfest menu. Take on the Raging Bull, dance with The Jerk or have a fling with the Morris Major. Enjoy a laid-back vibe

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,224 reviews

TripAdvisor Rating  4.5/5  3,597 reviews

Certificate of excellence 2024

Very handy

Customer review rating 4.0/5

Adrian S. Families - Confirmed reviews ALL

On the doorstep of everywhere in London we enjoy visiting.

Dear Adrian S., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Services Manager

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Hotel lovely and clean. Previous requests about our rooms during booking and many times in the mean time were not even acknowledged which was very disappointing. Rooms were relatively clean, despite one of our towels being dirty and the bed cover had a small stain on it. The fridge in our room didn’t work and the batteries in the safe were going so we could not use it.

Dear Amanda C., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. I understand that some aspects of your stay did not meet your expectations, please be assure we have taken your feedback into consideration and thank you for your important feedback giving us the opportunity to improve the quality of our services. Thank you again for sharing your experience, and we hope you choose to stay with us again soon! Sincerely, Katie Walsh Guest Services Manager

Expectations met, except for food

Customer review rating 3.5/5

David Families - Confirmed reviews ALL

This hotel is what you may expect, a nicely located Novotel. Two remarks though; 1- the pool is not for swimming or relaxing. It is an aquatic playground for children, which is great if you come with kids 2- the breakfast/restaurant is not up to French standard buy British. Do not expect good cuisine and products. It is rather poor, actually. Possibly, it does not belong to Novotel.

Dear David V., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Services Manager

Family friendly

Customer review rating 5.0/5

David C. Families - Confirmed reviews ALL

Great location close to two tube stations (Southwark on Jubilee Line and Blackfriars on District/Circle) giving good access across the city venues. Good menu choices for breakfast and dinner.

Dear David C., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would appreciate if you could post your review on our official TripAdvisor page; please find link below: https://www.tripadvisor.co.uk/UserReviewEdit-g186338-d35…-Novotel_London_Blackfriars-London_England.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Services Manager

friendly staff good facilities

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Excellent

Dear Gillian R., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Services Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,439 reviews 9.7/10 Location
  • 1,641 reviews 7.6/10 Room
  • 1,600 reviews 8.6/10 Service
  • 32 reviews 6.2/10 WiFi
  • 869 reviews 8.2/10 Breakfast
  • 773 reviews 7.2/10 Comfort
  • 735 reviews 7.2/10 Cleanliness
  • 478 reviews 7/10 Pool

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