ソフィテルウィーンシュテファンスドーム

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 3,107 件のレビュー

ベストレートをお約束
ソフィテルウィーンシュテファンスドーム - Image 1
ソフィテルウィーンシュテファンスドーム - Image 2
ソフィテルウィーンシュテファンスドーム - Image 3
ソフィテルウィーンシュテファンスドーム - Image 4
Praterstrasse 1, 1020 ウィーン, オーストリア

説明

ホテルのその他の情報

  • 贅沢でラグジュアリーなライフスタイルホテル

  • 市の中心部の理想的な立地

  • ロフトレストラン、バー&ラウンジでは、街の景色をあらゆる角度からお楽しみください

  • 自然光が入る8室のミーティングルームは、あらゆる集まりに最適です。

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover
Discover

ホテル所在地

ソフィテルウィーンシュテファンスドーム

Praterstrasse 1
1020 ウィーン
オーストリア

GPS:48.212654, 16.379287

電話番号
ファックス +43 1 906162000

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

DAS LOFT

街並みを一望できるウィーンの超一流レストランで、オートキュイジーヌ（高級料理）をご堪能ください。最良の地元食材を使って、革新的な料理をご提供します。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  3,107 件のレビュー

トリップアドバイザーの評価  4.5/5  2,874 件のレビュー

2024エクセレンス認証

Lovely hotel in a great location with good service

トリップアドバイザーの評価 5.0/5

Baylovers Couples - トリップアドバイザー認証口コミ

This was our second time staying in this hotel since our first visit 8 years ago. The room was very comfortable and clean. The hotel is in a great location just a walk across the bridge and old town is within reach. The staff were friendly and helpful also

Dear Baylovers, Thank you for your wonderful review and for choosing to stay with us again after eight years! We are delighted to hear that you had a comfortable and enjoyable stay. It's great to know that our location, just a short walk from the old town, added to your experience, and that our team provided the friendly and helpful service we strive for. We truly appreciate your loyalty and hope to welcome you back for another visit in the future! Best regards, Christian E. Klaus, General Manager

Dark rooms and uncomfortable beds.

トリップアドバイザーの評価 1.0/5

Averil N トリップアドバイザー認証口コミ

Room is so dark it’s impossible to see anything . Badly needs some lighting. . Indoor shutter broken-( took 24 hours and many requests before it was fixed after we had to sleep with it broken for a night). Beds are way too soft. We requested firm beds but as yet-( night two)- the mattresses have not been changed. Very sore backs this morning. It is now 2015 pm and we are still waiting for housekeeping to change the mattresses. So disappointing as after a full day sightseeing we are keen to shower but forced to hang around waiting for the promised mattress change. In room telephone works sporadically … The breakfast was great and the view from breakfast is amazing. This does not make up for the fact that the number one requirement of a hotel is a good night’s sleep. Sofitel, you can do way way better… and someone please come already to change the mattresses

Dear nurickaveril, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay, particularly with the lighting in your room, the broken indoor shutter, and the issue with the mattresses. We understand how important a comfortable night's sleep is, and it is deeply regrettable that we failed to meet your expectations in this regard. Please know that this does not reflect the level of service we strive to provide. The delay in addressing your request for firmer mattresses and the broken shutter is unacceptable, and we will be investigating what went wrong to ensure such situations are handled more promptly in the future. We are pleased to hear that you enjoyed our breakfast and the view, but we agree that the primary requirement of a hotel is to offer a restful experience, and we regret that we did not deliver on this fundamental aspect. Once again, we are sorry for the shortcomings you encountered, and we appreciate your valuable feedback. Rest assured, we are working to make improvements. If you decide to give us another chance in the future, we would love the opportunity to offer you a much-improved experience. Best regards, Christian E. Klaus, General Manager

great city stay offering superlative service

トリップアドバイザーの評価 5.0/5

Jill1108 トリップアドバイザー認証口コミ

nice, chic hotel right at the happening end of the Danube canal What I loved most: - grand welcoming lobby staffed with some pleasant smiling faces everywhere - large comfortable room with an interesting bath area stocked up with quirky, eco-friendly toiletries - nice expansive views of the canal, ferris wheel, and the city - prompt, helpful service personnel always willing to assist with a smile - a small hamam for some unconventional recreation Only thing I found odd was an awkwardly wobbling bedding piece placed on top of the mattress which we removed with some difficulty. Thankfully, and very sensibly, i must say, the HK staff didn't put it back during turndown. But that was just us, it's probably a cultural lifestyle accessory we are not used to! About the location: - not very far from the city center and the main train station. Though not exactly walkable but easy 5-10 min to all the major attractions by car or a Lime ride if you're up to it! - loads of restaurants, gelaterias, bars, street food action close by. The canal has a nice, mini Sydney harbour-like vibe with lot of cool bars and restaurants. and it's right across from the hotel. - great place for a lovely romantic walk around the canal - we were told the City Line ferries to Bratislava and other nearby destinations leave from the dock nearby (though we did not take the ferry) Overall, very nice hotel for an affordable yet luxurious city stay.

Dear Jill1108, Thank you for taking the time to share such a detailed and thoughtful review! We are delighted that you enjoyed your stay with us and appreciated the chic atmosphere, prime location by the Danube Canal, and the exceptional service provided by our team. It's wonderful to hear that our welcoming lobby, spacious rooms, and eco-friendly amenities made your experience even more special. We're also glad you enjoyed the beautiful views of the city and canal, as well as the relaxing time spent in our hammam. Your kind words about our service team are especially appreciated, as we always strive to offer warm and attentive hospitality. We do take note of your feedback regarding the bedding piece and appreciate your understanding. We’re glad our housekeeping team was able to accommodate your preference during your stay. It’s great to hear that you found our location convenient for exploring the city and enjoyed the vibrant atmosphere around the canal. We’re happy that you had the chance to discover the local dining scene and soak in the charm of the area. Thank you again for your kind words. We hope to welcome you back for another luxurious and memorable city stay in the near future! Best regards, Christian E. Klaus, General Manager

Roof top bar a must visit at sunset

トリップアドバイザーの評価 5.0/5

Happy-wanderes トリップアドバイザー認証口コミ

We booked the hotel due to the rooftop bar and location. It didn’t disappoint. Definitely make a booking in the restaurant, sadly we didn’t so couldn’t get in. If the steak at the bar was anything to go by we missed out. Was AMAZING. The rooms were crisp white and clean.

Dear Happy-wanderes, Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed your stay with us and especially loved the rooftop bar at sunset. We regret that you couldn’t experience our restaurant, but you're absolutely right—reservations are highly recommended due to its popularity. We’re delighted, however, that the steak at the bar exceeded your expectations! Your kind comments about our rooms are greatly appreciated as well. Cleanliness and comfort are top priorities for us, and it's wonderful to know we met your expectations. We look forward to welcoming you back soon—hopefully, with a reservation in the restaurant next time! Best regards, Christian E. Klaus, General Manager

Memorable experience

トリップアドバイザーの評価 5.0/5

Traveler821715 トリップアドバイザー認証口コミ

The best breakfast ever had. The view of the roof is stunning. Champagne served, the best poached eggs ever had. Even if you Don t stay at So, you should have breakfast. The room is super comfy with stunning view to Saint Stephen church. Definitely, we will come back !

Dear Traveler821715, Thank you for sharing your memorable experience with us. We are delighted to hear that you enjoyed our breakfast and the stunning rooftop view. It’s wonderful to know that you found our poached eggs to be the best ever! We’re also glad you appreciated the comfort and view from your room. We look forward to welcoming you back to SO/ Vienna in the future. Best regards, Christian E. Klaus, General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,293 件のレビュー 9.7/10 ロケーション
  • 2,158 件のレビュー 8.5/10 客室
  • 1,839 件のレビュー 8.4/10 サービス
  • 10 件のレビュー 8.7/10 インターネット
  • 841 件のレビュー 8.1/10 朝食
  • 747 件のレビュー 7.8/10 快適さ
  • 708 件のレビュー 9.1/10 雰囲気
  • 517 件のレビュー 8.3/10 設備

Powered by Trustyou

周辺の他の施設

ウィーンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。