سوفيتل Sofitel فيينا ستيفانسدوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 3,107 أراء

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Praterstrasse 1, 1020 فيينا, النمسا

الوصف

خدمات الفندق الإضافية

  • فندق أسلوب حياة فخم وفاخر

  • موقع مثالي في قلب المدينة

  • مطعم وبار وصالة لوفت مع إطلالات 360 درجة على المدينة

  • ثمانية قاعات اجتماعات لكل مناسبة تغمرها إضاءة طبيعية

الإقامات المتوفرة لدينا

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موقع الفندق

سوفيتل Sofitel فيينا ستيفانسدوم

Praterstrasse 1
1020 فيينا
النمسا

نظام تحديد المواقع العالمي (GPS):48.212654, 16.379287

الهاتف
فاكس +43 1 906162000

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

DAS LOFT

استمتع بالمطبخ الفاخر في مطعم نمساوي من الدرجة الأولى مطل على أسطح مباني المدينة: تلذذ بأطباق مبتكرة محضرة بأشهى المكونات المحلية.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  3,107 أراء

تقييم TripAdvisor  4.5/5  2,874 أراء

2024 شهادة تميّز

Lovely hotel in a great location with good service

ملاحظة Tripadvisor 5.0/5

Baylovers Couples - تقييم TripAdvisor المعتمد

This was our second time staying in this hotel since our first visit 8 years ago. The room was very comfortable and clean. The hotel is in a great location just a walk across the bridge and old town is within reach. The staff were friendly and helpful also

Dear Baylovers, Thank you for your wonderful review and for choosing to stay with us again after eight years! We are delighted to hear that you had a comfortable and enjoyable stay. It's great to know that our location, just a short walk from the old town, added to your experience, and that our team provided the friendly and helpful service we strive for. We truly appreciate your loyalty and hope to welcome you back for another visit in the future! Best regards, Christian E. Klaus, General Manager

Dark rooms and uncomfortable beds.

ملاحظة Tripadvisor 1.0/5

Averil N تقييم TripAdvisor المعتمد

Room is so dark it’s impossible to see anything . Badly needs some lighting. . Indoor shutter broken-( took 24 hours and many requests before it was fixed after we had to sleep with it broken for a night). Beds are way too soft. We requested firm beds but as yet-( night two)- the mattresses have not been changed. Very sore backs this morning. It is now 2015 pm and we are still waiting for housekeeping to change the mattresses. So disappointing as after a full day sightseeing we are keen to shower but forced to hang around waiting for the promised mattress change. In room telephone works sporadically … The breakfast was great and the view from breakfast is amazing. This does not make up for the fact that the number one requirement of a hotel is a good night’s sleep. Sofitel, you can do way way better… and someone please come already to change the mattresses

Dear nurickaveril, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay, particularly with the lighting in your room, the broken indoor shutter, and the issue with the mattresses. We understand how important a comfortable night's sleep is, and it is deeply regrettable that we failed to meet your expectations in this regard. Please know that this does not reflect the level of service we strive to provide. The delay in addressing your request for firmer mattresses and the broken shutter is unacceptable, and we will be investigating what went wrong to ensure such situations are handled more promptly in the future. We are pleased to hear that you enjoyed our breakfast and the view, but we agree that the primary requirement of a hotel is to offer a restful experience, and we regret that we did not deliver on this fundamental aspect. Once again, we are sorry for the shortcomings you encountered, and we appreciate your valuable feedback. Rest assured, we are working to make improvements. If you decide to give us another chance in the future, we would love the opportunity to offer you a much-improved experience. Best regards, Christian E. Klaus, General Manager

great city stay offering superlative service

ملاحظة Tripadvisor 5.0/5

Jill1108 تقييم TripAdvisor المعتمد

nice, chic hotel right at the happening end of the Danube canal What I loved most: - grand welcoming lobby staffed with some pleasant smiling faces everywhere - large comfortable room with an interesting bath area stocked up with quirky, eco-friendly toiletries - nice expansive views of the canal, ferris wheel, and the city - prompt, helpful service personnel always willing to assist with a smile - a small hamam for some unconventional recreation Only thing I found odd was an awkwardly wobbling bedding piece placed on top of the mattress which we removed with some difficulty. Thankfully, and very sensibly, i must say, the HK staff didn't put it back during turndown. But that was just us, it's probably a cultural lifestyle accessory we are not used to! About the location: - not very far from the city center and the main train station. Though not exactly walkable but easy 5-10 min to all the major attractions by car or a Lime ride if you're up to it! - loads of restaurants, gelaterias, bars, street food action close by. The canal has a nice, mini Sydney harbour-like vibe with lot of cool bars and restaurants. and it's right across from the hotel. - great place for a lovely romantic walk around the canal - we were told the City Line ferries to Bratislava and other nearby destinations leave from the dock nearby (though we did not take the ferry) Overall, very nice hotel for an affordable yet luxurious city stay.

Dear Jill1108, Thank you for taking the time to share such a detailed and thoughtful review! We are delighted that you enjoyed your stay with us and appreciated the chic atmosphere, prime location by the Danube Canal, and the exceptional service provided by our team. It's wonderful to hear that our welcoming lobby, spacious rooms, and eco-friendly amenities made your experience even more special. We're also glad you enjoyed the beautiful views of the city and canal, as well as the relaxing time spent in our hammam. Your kind words about our service team are especially appreciated, as we always strive to offer warm and attentive hospitality. We do take note of your feedback regarding the bedding piece and appreciate your understanding. We’re glad our housekeeping team was able to accommodate your preference during your stay. It’s great to hear that you found our location convenient for exploring the city and enjoyed the vibrant atmosphere around the canal. We’re happy that you had the chance to discover the local dining scene and soak in the charm of the area. Thank you again for your kind words. We hope to welcome you back for another luxurious and memorable city stay in the near future! Best regards, Christian E. Klaus, General Manager

Roof top bar a must visit at sunset

ملاحظة Tripadvisor 5.0/5

Happy-wanderes تقييم TripAdvisor المعتمد

We booked the hotel due to the rooftop bar and location. It didn’t disappoint. Definitely make a booking in the restaurant, sadly we didn’t so couldn’t get in. If the steak at the bar was anything to go by we missed out. Was AMAZING. The rooms were crisp white and clean.

Dear Happy-wanderes, Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed your stay with us and especially loved the rooftop bar at sunset. We regret that you couldn’t experience our restaurant, but you're absolutely right—reservations are highly recommended due to its popularity. We’re delighted, however, that the steak at the bar exceeded your expectations! Your kind comments about our rooms are greatly appreciated as well. Cleanliness and comfort are top priorities for us, and it's wonderful to know we met your expectations. We look forward to welcoming you back soon—hopefully, with a reservation in the restaurant next time! Best regards, Christian E. Klaus, General Manager

Memorable experience

ملاحظة Tripadvisor 5.0/5

Traveler821715 تقييم TripAdvisor المعتمد

The best breakfast ever had. The view of the roof is stunning. Champagne served, the best poached eggs ever had. Even if you Don t stay at So, you should have breakfast. The room is super comfy with stunning view to Saint Stephen church. Definitely, we will come back !

Dear Traveler821715, Thank you for sharing your memorable experience with us. We are delighted to hear that you enjoyed our breakfast and the stunning rooftop view. It’s wonderful to know that you found our poached eggs to be the best ever! We’re also glad you appreciated the comfort and view from your room. We look forward to welcoming you back to SO/ Vienna in the future. Best regards, Christian E. Klaus, General Manager

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جميع فنادقنا في فيينا

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.