Novotel Marrakech Hivernage 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 3.9/5 851 أراء

Novotel Marrakech Hivernage - Image 1
Novotel Marrakech Hivernage - Image 2
Novotel Marrakech Hivernage - Image 3
Novotel Marrakech Hivernage - Image 4

الوصف

خدمات الفندق الإضافية

  • Mini bar in each room

  • Beautiful outdoor swimming pool

  • Free WiFi

  • The hotel's Bazz'Art restaurant

  • Located in the heart of the trendy Hivernage district

الإقامات المتوفرة لدينا

موقع الفندق

Novotel Marrakech Hivernage

Rue Haroun Errachid, Quartier de l'hivernage
40020 MARRAKESH
Morocco

نظام تحديد المواقع العالمي (GPS):31.622722, -8.002278

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • خدمة الغرف

BAZZ'ART

Welcome in a place where family and friends gather for good times and exceptional food. Chef Hamid will surprise you with a clever blend of authentic and creative signature dishes. Enjoy the sunny mornings in our intimate indoor and outdoor settings

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  3.9/5  851 أراء

تقييم TripAdvisor  3.5/5  2,066 أراء

موقع مميز وموظفين محترمين

ملاحظة أراء العملاء 5.0/5

مبارك ا. المسافرون المنفردون - تقييمات مؤكدة لفندق ALL

موقع مميز وموظفين محترمين ونظافه الغرف وكل لموظفة الاستقبال عائشه

Horrible traumatic racist hotel

ملاحظة Tripadvisor 1.0/5

Maya R تقييم TripAdvisor المعتمد

What a horrible hotel. The lady at the reception, Aisha, along with the manager and other workers are absolutely racist. Please avoid this hotel if you’re black cause it will not be safe and you will be treated absolutely horrible. Room is dirty, a lot of stray cats, staff is rude, scary sounds in the night, just overall the worst hotel I’ve ever experienced

Dear Mrs We’re sorry to hear about your experience. Regarding your reservation, the booking made by the company included only one room, and we kindly explained that an additional room could be arranged if payment or confirmation from the company was received. We regret any misunderstanding during this process and apologize if our communication was unclear. We want to assure you that all guests are treated equally with respect and care. We will also address the concerns about cleanliness and noise to maintain our standards. Thank you for your comprehension Sincerely, Hotel Management

Just don't stay here

ملاحظة Tripadvisor 2.0/5

ebnw2023 تقييم TripAdvisor المعتمد

Very unhygienic food preparation with stray cats, birds, etc. all over the food. Staff are very unpleasant and rude. There are other hotels in Marrakech at a similar price point, it just makes so much more sense to stay at other establishments.

Great hotel, but where has your Super Barber Sufiyan gone?

ملاحظة Tripadvisor 4.0/5

Kam F تقييم TripAdvisor المعتمد

Me and my friend come to Marrakech regularly (once or twice every year) for both business and leisure, and stay at the Novotel in Hivernage. The hotel location is very good and situated amongst the best restaurants and bars Marrakech has to offer. The staff at the Novotel are also great and accommodating. One thing we were very disappointed and saddened by.... Novotel used to have an in-house barber called Sufiyan, who absolutely added to the overall experience here at the hotel. He is probably the best barber (and also the nicest person) we have come across... ever. And believe me, a lot of my friends are barbers, and I've visited more than my fair share. We have even recommended him to some of our friends in London, Paris and Marseille who visited him even if they didn't stay at the hotel. One of them ended up changing his booking from the Villas in Palmeraie to Novotel just so he could get a trim by Sufiyan on a daily basis!! I don't understand why he left or why Novotel have let him go, but it definitely isn't the same anymore... and anyone who has had their haircut done by Sufiyan, will tell you the same thing and I'll bet my next trip to Marrakech on it. What a shame..... I have to give Novotel only 4 stars out of 5. Bring him back Novotel, some of my male friends are saying to me that they're not staying there anymore. When it comes to looks, the hair and beard 'trim' is probably the most important thing for a man, understand this!!

Customer service not great

ملاحظة Tripadvisor 3.0/5

126lyndas العائلات - تقييم TripAdvisor المعتمد

Average hotel. Rooms and all areas were clean. Unfortunately the customer service let it down. No one seemed to be happy in their work. The bar staff were rude, restaurant very unorganised - you had to keep asking for things and dirty plates never cleared, reception not very accommodating. First room we were given we walked in and it hadn’t even been cleaned from last guests! Breakfast average.

بالاشتراك مع TripAdvisor

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