Ibis São Paulo Paulista 3 stars

Customer review rating (ALL Rating) 4.3/5 3,780 reviews

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Avenida Paulista 2355, Bela Vista, 01311300 SÃO PAULO, Brazil

Description

Hotel extras

  • 100 meters from Consolação metro station

  • 33 minutes from São Paulo/Congonhas Airport

  • Pet Friendly Hotel. We welcome pets weighing up to 15kg!

  • Close to Sirio Libanes, HCor and Nove de Julho main hospitals.

  • A relaxed bar with a selection of drinks and snacks made for you

Our accommodation(s)

Hotel location

Ibis São Paulo Paulista

Avenida Paulista 2355, Bela Vista
01311300 SÃO PAULO
Brazil

GPS:-23.55713, -46.66194

Telephone
Fax +55 11 3523-3030

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANTE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,780 reviews

TripAdvisor Rating  4.0/5  3,285 reviews

Well located

Customer review rating 4.0/5

Paul B. Solo - Confirmed reviews ALL

Well located city centre hotel. Good breakfast. Typical IBIS room and experience. Bathroom would benefit from modernisation. More modern style electrical sockets needed in room.

Hello Paul, how are you? Thank you for sharing your positive review and for highlighting the location of our hotel, as well as the quality of our breakfast. We understand your comment about modernizing the bathroom and electrical outlets. Your suggestions are very valuable and we will take them into consideration for future improvements. We thank you for your preference and hope to welcome you again soon! Best Regards, Elainne Mikelly Guest Experience Supervisor ibis São Paulo Paulista

Customer review rating 1.5/5

Jeff C. Business - Confirmed reviews ALL

I will describe my bad experience to a live person. Here is my number +1…. You never call the dissatisfied client back with an explanation or an apology.

Hello Jeff, how are you doing? Thank you for sharing your concerns with us. We spoke via WhatsApp because we were unable to reach you by phone, and it was a pleasure to hear about your experience. We apologize for the dissatisfaction you experienced and we are committed to improving our services. Your feedback is very important to us, and we will do our best to regain your trust. We hope you have a much more positive experience next time. Best regards, Elainne Mikelly Guest Experience Supervisor ibis São Paulo Paulista

Good potential but many unresolved issues

Customer review rating 2.5/5

Bernard A. Business - Confirmed reviews ALL

Good location and breakfast, large rooms. However, in the middle of september the room was cold with no possibility to warm it up. Also, one tap in the bathroom was leaking and inundated the place. Finally the invoice that was emailed to me did not match the amount paid.

Hello Bernard, how are you doing? Thank you for sharing your experience and for your detailed comments. For colder days, we offer extra blankets, available at reception - just ask our staff, who will be ready to help. Regarding the faucet, we apologize for the inconvenience. If you had informed our staff during your stay, we would have promptly solved the problem to ensure your comfort. Regarding the invoice, we recommend that you contact the agency responsible for the booking directly so that they can clarify any discrepancies. We look forward to welcoming you again soon for an even better experience. Best regards, Elainne Mikelly Guest Experience Supervisor ibis São Paulo Paulista

Very central based nice beeakfast

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Clean rooms staff very friendly served breakfast at 5 am for us.

Hello Fabiola, how are you? Thank you very much for your excellent review, your compliments and for giving us the opportunity to welcome you, it was a pleasure. We are constantly working to offer the best possible service, so we are happy to hear that our efforts are bringing results. We look forward to seeing you again, and welcome back! Best regards, Elainne Mikelly Guest Experience Supervisor ibis São Paulo Paulista

Excellent quality price hotel on this location

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Modern, clean room. Co-operative and gentle staff. Very nice breakfast.

Hello Ludo, how are you? Thank you very much for your positive feedback! We are happy to hear that you found our hotel of excellent quality and that our location, room, staff and breakfast met your expectations. Your satisfaction is our priority, and your words are a great encouragement for us to continue offering quality service. We look forward to your return, and you are always very welcome! Best regards, Elainne Mikelly Guest Experience Supervisor ibis São Paulo Paulista

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Other web-users rate our hotel

  • 1,348 reviews 9.7/10 Location
  • 1,545 reviews 6/10 Room
  • 1,606 reviews 7.4/10 Service
  • 74 reviews 6.1/10 WiFi
  • 908 reviews 7/10 Breakfast
  • 712 reviews 5.5/10 Comfort
  • 588 reviews 7.3/10 Cleanliness
  • 435 reviews 4.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.