이비스 런던 엑셀 도크랜즈 3성

고객 평점 (ALL 평가) 4.2/5 1,103 리뷰

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이비스 런던 엑셀 도크랜즈 - Image 4
9 Western Gateway, Royal Victoria Dock, E16 1AB 런던, 영국

호텔설명

호텔 추가 정보

  • 호텔 전체에서 무료 WIFI 무선 인터넷 사용 가능

  • 노보텔 런던 엑셀과 주차장을 선착순으로 공유합니다. £18 / 24시간

  • O2 아레나로 이동 가능한 에미레이트 케이블카 및 엑셀 컨벤션 센터까지 도보로 2분 거리

  • 런던 시티 공항까지 DLR(Docklands Light Railway) 네 정거장, 15분 거리

  • 이비스 런던 엑셀 레스토랑 및 24시간 스낵 제공

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호텔 위치

이비스 런던 엑셀 도크랜즈

9 Western Gateway, Royal Victoria Dock
E16 1AB 런던
영국

GPS:51.50756, 0.026393

전화
팩스 +44 20 7055 2310

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 조식
  • 바
  • 100% 금연 호텔
호텔 인근
  • 주차장

Ibis London ExCeL Restaurant

왠지 출출하신가요? 호텔 안에서 맛있는 음식을 즐겨보세요. 전 세계의 모험에서 영감을 받은 이비스 런던 ExCeL 레스토랑의 메뉴는 맛있는 피자와 샐러드에서 향긋한 수프와 디너 스타일의 컴포트 푸드까지 모두의 취향을 고려한 요리로 가득합니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  1,103 리뷰

TripAdvisor 평가  4.0/5  2,713 리뷰

Family trip

트립어드바이저 평점 5.0/5

Liam R TripAdvisor 인증 리뷰

Stayed for a concert in the O2 Arena. Great hotel with nice decor. Our room wasn't ready but Sully had everything covered at the bar. Great service and very pleasant!! Will definitely come back and stay again. Lots of places to eat nearby also.

Hey A610RMIiamr, Thank you for your lovely feedback about your stay! We're thrilled to hear that you enjoyed your family trip for the concert at the O2 Arena. It’s great to know that Sully provided excellent service while you waited for your room and that you found the hotel decor appealing. We look forward to welcoming you back for another stay soon, and we're glad you found plenty of dining options nearby! Best, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

Great location when attending events at Excel London

트립어드바이저 평점 5.0/5

EddyN205 TripAdvisor 인증 리뷰

I was at the Ibis London Docklands during a security and risk management congress at Excel London. Great welcome received from Salan. This gentleman is a great professional with great regards and attention to customers. I will strongly recommend this hotel. Eddy

Hey EddyN205, Thank you for your kind words, Eddy! We’re delighted to hear that you had a great experience at the Ibis London Docklands during your recent congress at ExCeL London. It's wonderful to know that Salan provided you with a warm welcome and excellent service. We appreciate your recommendation and hope to see you again for your next event! Best, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

Short stay for the event

트립어드바이저 평점 4.0/5

artem7772015 비즈니스 - TripAdvisor 인증 리뷰

It is a nice place to stay especially if you attending an event in Excel London. No need to waist time for trips. Location is very nice and close to metro. So you can easily get to the city centre. The hotel is clean, house keeping works every day. The view from the room is amazing. You can observe a river Themes. Personal friendly and happy to help. In the room there is a coffee machine and everything for ironing. It is not a high class but it really good place and value for money. Strongly advised. I would come back to this place.

Hey artem7772015, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay with us, especially for the event at ExCeL London. It’s great to know that you found our location convenient for getting to the city center and that you appreciated the cleanliness and amenities in your room, including the coffee machine and ironing facilities. We take pride in our friendly staff and are glad they made your experience even better. Thank you for recommending us, and we look forward to welcoming you back on your next visit! Best, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

Good room and location, service had room for improvement

트립어드바이저 평점 3.0/5

writersam TripAdvisor 인증 리뷰

I stayed here for work as I was presenting at a conference at the Excel and it was an excellent location for it, just a short walk away. The room was clean, modern and well-kept. I had a little trouble with a couple of things. When checking in and also when going to get food for dinner, there weren't staff around so it was tricky to find someone to serve me, especially at dinner when there weren't many customers around as I suppose it was quite early - I stood around a while at the counter waiting for someone to appear. I had a pizza and it was quite nice. In the morning, I went down to leave for the conference and there were men working on the front doors so the doors couldn't be used. I asked if there was another way out and they said I had to go back up to the first floor, then through the Novotel which is attached, and down their stairs and out the door. I did this, though it was confusing navigating and finding the correct stairs as even though it was explained I wasn't sure where to go. I felt like it would have been a courtesy to let people know that the doors would be out of action and where we would need to go to leave the hotel - the people seemed surprised when I asked the question, as if people wouldn't be trying to leave in the morning! There could have been notes put under people's doors, emails or text messages sent out, and so on, explaining when the work would be done and how to leave the hotel. Some hotels I've stayed at put a note under the door just to tell you about breakfast so I don't know why no effort was made here to give some warning the night before, unless it was completely unexpected that work would be being done. Apart from that, it was a nice enough stay.

Hey writersam, Thank you for sharing your experience with us! We’re glad to hear that you found the room clean, modern, and well-kept, and that our location was convenient for your conference at ExCeL. We apologize for the service lapses you encountered, particularly with staff availability during check-in and dinner. We appreciate your feedback about the confusion regarding the front doors being out of service. We understand how important clear communication is, especially when it affects your ability to navigate the hotel easily. Your suggestions for notifying guests, such as through notes or messages, will certainly be taken into consideration for future improvements. We hope to have the opportunity to welcome you back for an even better experience in the future! Best, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

Let down by the breakfast

트립어드바이저 평점 4.0/5

ianmel1969 TripAdvisor 인증 리뷰

I liked everything about this hotel until I went down to breakfast in a pokey little room that was packed with coach parties. Poor selection of food and drink set out all over the place had me going back and forth trying to find stuff. Not enough milk put out, very few cereals and tasteless toast. I wish hotels tried to do breakfast really well. It would get them more custom. I wouldn't buy an Ibis breakfast next time I'm afraid. Room was on 3rd floor and had a nice view of the Docklands. It was clean, warm a good quality bed and the window opened part way which was nice. Easy to find just a few minutes walk from Custom House DLR/Elizabeth Line. At night you can get great views of the 02 and Canary Wharf.

Dear ianmel1969, Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed the comfort of your room, the view of the Docklands, and our convenient location. However, we’re sorry to learn that your breakfast experience did not meet your expectations. We understand how important a good breakfast is, and we're actively working on improving our offerings to provide a better experience for all our guests. Your feedback on the selection, layout, and quality of the breakfast will be shared with our team to help us make the necessary improvements. We hope that this won't deter you from staying with us again in the future, and we'd love the opportunity to provide you with a more enjoyable breakfast experience. Best regards, Aurelija Revuckaite Guest Experience Manager Novotel & Ibis London ExCeL

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 996 리뷰 9.2/10 위치
  • 1,343 리뷰 6.7/10 객실
  • 1,124 리뷰 8.5/10 서비스
  • 38 리뷰 8.1/10 인터넷 가격
  • 615 리뷰 6.8/10 청결도
  • 475 리뷰 6.8/10 조식
  • 224 리뷰 4.6/10 레스토랑
  • 152 리뷰 8/10 분위기

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