Sofitel Marrakech Palais Imperial & Spa 5 stars

Customer review rating (ALL Rating) 4.6/5 1,728 reviews

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Description

Hotel extras

  • Rooms and suites with views of the Atlas Mountains, pools or gardens

  • Free So Lounge access for hotel residents excluding weekends/special events

  • Outdoor area: Gardens, riads and beds around swimming pools; pool butler

  • Kids' Suite and kids' pool to entertain children aged 4 to 12.

  • 15 mins from the airport, 10 mins from Jemaa El-Fnaa and the modern city

Our accommodation(s)

Hotel location

Sofitel Marrakech Palais Imperial & Spa

Rue Harroun Errachid, Quartier de l hivernage
40000 MARRAKECH
Morocco

GPS:31.62175, -8.002805

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,728 reviews

TripAdvisor Rating  4.5/5  8,932 reviews

Excellent stay with family

TripAdvisor rating 5.0/5

Nomad35790140881 TripAdvisor review

We stayed at Sofitel for over a week. The staff have been the best, being so kind and always playing with our 9 month old daughter. They made us feel like home. The breakfast buffet is a must try. We loved the people who served us, especially Moubad, Ahmed, Kawtab, and Noha. Bouchra from the massage place was excellent as well. Highly recommend the deep tissue massage as well. Would definitely come back!

Great breakfast in the morning

TripAdvisor rating 5.0/5

407hamidh Couples - TripAdvisor review

Very good breakfast. Wide selection. Thanks for stuff jardin also ahmed cheaibi nouihi haitam farah ........................ ..................................... ................... .....................................

Comfortable Rooms, Limited Menu

TripAdvisor rating 4.0/5

PeregrinansOrbis TripAdvisor review

We liked the very comfy suite and beds, and the well-appointed bathroom. The pool is great, and there are plenty lounge chairs. We did not like the very limited menu at the restaurant, which was mostly Moroccan (even the so-called "international" dishes). We have stayed at Sofitels around the world because we can always count on a menu of excellent French cuisine. That was not the case here. Even the food at the pool bar was disappointing, notably the mixed grill. For our final night we ate at a restaurant outside the hotel. We strongly urge the management to expand the menu to also include French entrees as is common at other Sofitels.

Amazing staff makes this property a MUST stay here hotel

TripAdvisor rating 5.0/5

SteveV-NYC TripAdvisor review

This wonderful property is in a phenomenal location. But what makes a stay here so genius is the quality of the staff. Soukayna was the ultimate in authentic warmth and truly cared about our experience at this property. We had numerous chances to interact and each encounter was an amazing moment. She was the standout amongst many talented and accommodating staff members. Fatima in the breakfast and lunch restaurant was also amazing. From our first meal, she knew what our likes and preferences were and we always sought her out because of her outstanding memory and service. The spa staff was also top notch. Jaluley..?? had terrific training and technique for massages and our hammam treatment. The room service and housekeeping was impecable. And the spacious suite was perfect spacious to relax in. My only passing wish for better, was the room requested, was of a pool and Atlas Mountain view and we had neither. There was a beautiful flowery vine on the terrace and the top of a palm tree was all we viewed. Would I return…? ABSOLUTELY. And as you’ve read, it’s because of the genius staff.

Dear Mr. Steve, We appreciate your feedback regarding your room view and will certainly look into this matter to enhance our guests’ experiences in the future. We look forward to welcoming you back soon for another memorable stay. Best regards, Ikram Jarid Director of Operations

Amazing stay at Sofitel Marrakech

TripAdvisor rating 5.0/5

RandyRod24 Couples - TripAdvisor review

My wife's first visit to Marrakech was made unforgettable by the Sofitel team. From the breathtaking room views to their flawless attention throughout our stay, the service was unparalleled. As frequent travelers, we truly value places like this. Special thanks to Amine for leading such an exceptional team. Service like this clearly reflects great leadership. Sofitel will be my go-to choice from now on whenever possible.

Dear Mr Randy, Thank you for your positive feedback. We are delighted that you enjoyed your stay and our service. Your satisfaction is our priority. We look forward to welcoming you back soon! Best regards, Ikram Jarid Director of Operations

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