ソフィテルレジェンドザグランドアムステルダム 5 つ星

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Oudezijds Voorburgwal 197, 1012 EX アムステルダム, オランダ

説明

ホテルのその他の情報

  • ソフィテルスパとソフィテルフィットネスでのリラックス

  • 静かなガーデンテラスで、隠れた逸品をお楽しみいただけます。

  • バトラーサービスを含む スイート全 44 室

  • ミーティングルーム19室。うち5室は、歴史的記念物に登録されています

  • 街の中心部に位置し、伝説的な歴史ツアーをお楽しみください

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ホテル所在地

ソフィテルレジェンドザグランドアムステルダム

Oudezijds Voorburgwal 197
1012 EX アムステルダム
オランダ

GPS:52.371132, 4.89531

電話番号
ファックス +31 20 555 3111

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.8/5  2,747 件のレビュー

トリップアドバイザーの評価  4.5/5  3,854 件のレビュー

2024エクセレンス認証

Luxury service at its finest!

トリップアドバイザーの評価 5.0/5

Chaira D Couples - トリップアドバイザー認証口コミ

The staff at Sofitel Legend The Grand Amsterdam went above and beyond to create an unforgettable and personalized experience during my stay! The hotel is a magical place filled with wonderful historical stories. But most of all the people create the true luxury touch. I would like to say a special thanks to Nicky Smit for the personal gift he presented for me in the Room! Out of doubt the best hotel in Amsterdam!

We are delighted to hear about your positive experience during your recent stay at Sofitel Legend The Grand Amsterdam. Thank you for sharing your feedback with us, and for allowing us the opportunity to be a part of your Amsterdam experience. Thank you for your kind words about our ambassadors. We will certainly share your kind words with the team as recognition for their excellent service. Ensuring guest satisfaction is at the forefront of everything we do, and our team of ambassadors is dedicated to providing the exceptional five-star service we are renowned for. We hope to have the pleasure of welcoming you back to The Grand for another memorable stay in Amsterdam.

Could not be improved upon

トリップアドバイザーの評価 5.0/5

U5709JNstuarts ビジネス - トリップアドバイザー認証口コミ

I have been to this hotel so many times I’ve lost count. This recent trip has firmly reminded me why I’ve never booked elsewhere and will never think of doing so in the future, whether it’s a business trip or a family stay. At this point, I don’t think the team have ever been more effective in ensuring a good stay. I haven’t yet met the new GM, but it’s apparent that he’s doing a great job. There’s a lot of key staff who are still present from several years before, whether it’s the butlers, the bar team, or the two guys who stand outside all day helping with luggage, their professionalism has obviously filtered down to the new hires, who are exceptional. The staff always say hello to me by name. It feels friendly, not forced. Nothing ever seems to be any trouble, the lady who cleans every day was just brilliant too. Walking back in to a suite that looked like it had just been returned to perfect everyday is a lovely feeling. Honestly, this woman is a housekeeping genius. And lastly, the upgrade I received was such a generous gesture. I maybe expected that I’d get a room with a better view as I’ve been so many times, but I was given such a treat. Heartfelt thanks. Unexpected, yet hugely appreciated. See you all in February when I return with my family for another 4 night break. Great job, again. Stuart Smith

We are thrilled to learn that you had a positive experience during your recent stay at Sofitel Legend The Grand Amsterdam. Thank you for sharing your feedback with us; it is truly rewarding for our team to know that we succeeded in making your stay enjoyable. Thank you for taking the time to share your experience with us, and for recognizing the efforts of our team in delivering exceptional service. Guest satisfaction is our top priority, and our ambassadors are committed to upholding the high standard of five-star service that we are known for, ensuring every guest receives nothing short of excellence. We look forward to welcoming you and your family back to The Grand in February.

Good hotel but with a few shortcomings

トリップアドバイザーの評価 3.0/5

toribr13 ファミリー - トリップアドバイザー認証口コミ

On many levels a great hotel- fantastic location, large rooms, decent breakfast. Excellent concierge and friendly staff. However the polish from a 5* hotel that you expect was missing - I emailed in advance for an early check in (we were travelling with children on a very early morning flight) and they understandably said there was no guarantee, but then on arriving at the hotel they were unsure about availability and told us to come back an hour before their standard check in time - which we did, only to sit there for another hour waiting in the lobby. In being shown to the room eventually only one of the 2 connecting rooms was ready and our bags, which had now been at the hotel for 5 hours already were no where to be seen and had to be chased. Poor. Ditto on checking out having asked for our bags to be brought down whilst we were having an early breakfast, we again stood in the lobby trying to track them down while our pre booked taxi waited: the bags were still in the room! Twice we were also asked to sign/ pay for breakfast when this was included in our rate. Rooms were spacious, if a bit tired, and bathrooms lacked hooks, and didn’t have toothbrushes or razors, plus were accessed by a big black marble step, that at night needed a white towel placed over it for fear of smacking into it! A good hotel but the ‘admin bit’ of looking after guests was not great- and not what you would expect from this type of hotel.

We are sorry to hear that your stay with us fell short of your expectations at Sofitel Legend The Grand Amsterdam. Your feedback is invaluable, and we will be investigating the issues you have raised to prevent similar occurrences in the future. We are delighted to hear that our ambassadors made a positive impression on your stay and that you appreciated the incredible location of our hotel. We are deeply regretful to hear about the unsatisfactory experience you had at the check in, with breakfast and with your suitcases. As you are aware the standard check in time is at 3:00PM and we are able to provide you and your family with an early check in however, they are upon availability which we are not always able to provide due to hotel's high occupancy however this does not justify all the other inconveniences you have faced. We kindly ask you to reach out to us at h2783-GR@sofitel.com so that we can discuss your stay further and work together to find a suitable resolution. Guest satisfaction is our top priority, and our ambassadors are committed to upholding the high standard of five-star service that we are known for, ensuring every guest receives nothing short of excellence. Despite the issues you faced, we are committed to earning back your trust and hope to welcome you back to The Grand for a better experience.

Wonderful experience

トリップアドバイザーの評価 5.0/5

Blancdesmits トリップアドバイザー認証口コミ

Beyond expectations again and again. 3rd time in the hotel, and cannot wait to be back. Staff is incredible and going above and beyond in every possible way. Better than home. Best front office, guest services and concierge team. Highly recommend this hotel to everyone.

We are truly grateful for your outstanding review and for rating us a perfect 5/5! It brings us immense joy to know that your experience at Sofitel Legend The Grand Amsterdam was nothing short of exceptional. Guest satisfaction is our top priority, and our ambassadors are committed to upholding the high standard of five-star service that we are known for, ensuring every guest receives nothing short of excellence. We look forward to welcoming you back to The Grand on your next visit to Amsterdam!

Amazing 5-Star Stay!

トリップアドバイザーの評価 5.0/5

mizzelle Couples - トリップアドバイザー認証口コミ

Our stay at The Grand completely exceeded our expectations! From the moment we arrived until the day we (sadly) departed a week later, The Grand felt like home. Every staff member went above and beyond to make us feel welcome. The Concierge group was particularly engaging and helpful. The breakfast “buffet” was delicious and the staff friendly. In our room overlooking a canal, we could hear the bells with our windows open. Staying at The Grand was truly a 5-star experience. Highly recommend!!

We are thrilled to learn that you had a positive experience during your recent stay at Sofitel Legend The Grand Amsterdam. Thank you for sharing your feedback with us; it is truly rewarding for our team to know that we succeeded in making your stay enjoyable. Thank you for taking the time to share your experience with us, and for recognizing the efforts of our team in delivering exceptional service. Ensuring guest satisfaction is at the forefront of everything we do, and our team of ambassadors is dedicated to providing the exceptional five-star service we are renowned for. We look forward hosting you again at The Grand during your next trip to Amsterdam.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 749 件のレビュー 9.6/10 ロケーション
  • 958 件のレビュー 8.3/10 客室
  • 1,569 件のレビュー 9.3/10 サービス
  • 6 件のレビュー 6/10 インターネット
  • 415 件のレビュー 8/10 快適さ
  • 407 件のレビュー 9/10 朝食
  • 373 件のレビュー 8.3/10 料理
  • 331 件のレビュー 9/10 雰囲気

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アムステルダムのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。