首尔江南大使诺富特酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 1,264 评论

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130, Bongeunsa-ro, Gangnam-gu, 06124 首尔, 韩国

描述

酒店其他优惠

  • 酒店位于江南区，靠近新论岘站和会展中心，方便前往机场

  • 酒店设有 332 间现代客房和 12 间商务会议室，最多可容纳 400 人

  • 4 间豪华餐厅和酒吧提供从国际风味到小酒馆特色的各种美食

  • 上网角和免费无线网络，兼具舒适度与私密性，满足您的商务需求

  • 健身和放松设施：游泳池、健身房、桑拿房和高尔夫练习场

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酒店位置

首尔江南大使诺富特酒店

130, Bongeunsa-ro, Gangnam-gu
06124 首尔
韩国

GPS:37.505258, 127.028829

电话
传真 +82 2-564-4573

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,264 评论

TripAdvisor 评级  4.5/5  2,198 评论

卓越奖 2024

It is located close to subway station and convenient to go wherever I wanted to go.

Tripadvisor 评级 5.0/5

Jeong Su K 经 TripAdvisor 认证的评论

I was very satisfied when Mr. Alex Nam at front desk explained what I could use and enjoy during my stay. He was a very professional and understanding person. His non verbal expression was excellent. The room, executive lounge, souna, lobby longe were all nice. Also, Miss Jonga Lee at the reservation team made me feel very impressed. She was an important asset of the hotel, I believe. All people in the hotel were nice and everything was good.

Dear jeongsuk704, Thank you for choosing to stay with us at Novotel Ambassador Seoul Gangnam. We sincerely appreciate your kind words about our staff, Alex and Jong-a. We are delighted to hear that our efforts to make your stay more comfortable and special were successful! Your review will be shared with all team members, and such feedback serves as a great motivation for our staff, who are committed to providing consistently high levels of service. If you have any questions or requests, please do not hesitate to let us know at any time. We are here to assist you. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you. SIncerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

住得不错

客户意见评级 4.5/5

李莉 家庭住宿 - 所有已确认评论

位置不错，服务好

尊敬的 L. Li： 感谢惠赐有关下榻 Novotel Ambassador Seoul Gangnam 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Kate Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +8…

Customer service

Tripadvisor 评级 5.0/5

Uni J 经 TripAdvisor 认证的评论

I’ve stayed for 3 days ! Mini was very helpful checking in. She is an excellent worker who helps with customers needs like I needed two beds in the room. Thank you Jini ❤️ I was able to change room to satisfy my needs. Novotel is close to subway and buses. Many restaurants too.

Dear Unij2024, Thank you for choosing to stay with us at Novotel Ambassador Seoul Gangnam. We sincerely appreciate your kind words about our staff, Jini. We are delighted to hear that our efforts to make your stay more comfortable and special were successful! Your review will be shared with all team members, and such feedback serves as a great motivation for our staff, who are committed to providing consistently high levels of service. If you have any questions or requests, please do not hesitate to let us know at any time. We are here to assist you. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you. SIncerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

No Housekeeping and No Turn-Down Service

Tripadvisor 评级 3.0/5

SangSom Couples - 经 TripAdvisor 认证的评论

Booked an executive room for 5 nights. I was surprised that no attempt was made to clean my room when I was in the Club Lounge and out for dinner from 5 p.m. Even after pushing the button for room cleaning, nobody appeared. The front desk told me, after I returned, that there is no turn-down service available, but housekeeping ends at 6 pm. They had time to clean my room but ignored my request. Definitely not the level of service I would expect for this class of hotel. Novotel, you need to do better.

Dear SangSom, Thank you for choosing to stay at Novotel Ambassador Seoul Gangnam and for taking the time to share your review. We sincerely apologize for the inconvenience caused by the room cleaning. Your feedback will be shared with the relevant department, and we will implement staff retraining and a review of our service quality. Once again, we apologize for not providing you with a comfortable and special stay, and we appreciate you sharing your concerns with us despite the inconvenience. When you choose to visit our hotel again in the future, we will strive to offer you an even more comfortable and special experience, and we look forward to welcoming you back soon. Thank you. Sincerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

Service is OUTSTANDING!

Tripadvisor 评级 5.0/5

Cori D 经 TripAdvisor 认证的评论

I felt compelled to write this review immediately (I’m still staying here) because the level of service I have received by the entire staff, but especially the concierge team (Logan, Woo Chi and the others) has been absolutely EXCEPTIONAL!!! Second to none! The room and accommodations are wonderful and so comfortable. Definitely would recommend Novotel Ambassador Gangnam Seoul to anyone lucky enough (or smart enough) to visit the wonderful, welcoming country!

Dear corid988, Thank you for choosing to stay with us at Novotel Ambassador Seoul Gangnam. We sincerely appreciate your kind words about our staff, Logan and Woo Chi. We are delighted to hear that our efforts to make your stay more comfortable and special were successful. Your review will be shared with all team members, and such feedback serves as a great motivation for our staff, who are committed to providing consistently high levels of service. If you have any questions or requests, please do not hesitate to let us know at any time. We are here to assist you. Thank you. SIncerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

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其他网络用户评价我们的酒店

  • 519 评论 9.2/10 位置
  • 620 评论 7.3/10 房间
  • 674 评论 8.8/10 服务
  • 16 评论 7.5/10 上网
  • 266 评论 7.8/10 清洁度
  • 227 评论 8.8/10 早餐
  • 93 评论 8.8/10 运动休闲
  • 53 评论 7.7/10 游泳池

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。