Novotel Ambassador Seoul Gangnam bintang 5

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.263 ulasan

Jaminan Harga
Terbaik
Novotel Ambassador Seoul Gangnam - Image 1
Novotel Ambassador Seoul Gangnam - Image 2
Novotel Ambassador Seoul Gangnam - Image 3
Novotel Ambassador Seoul Gangnam - Image 4
130 Bongeunsa ro, Gangnam gu, 06124 SEOUL, Korea Selatan

Deskripsi

Keistimewaan hotel

  • Terletak di distrik Gangnam, dekat stasiun Sinnonhyeon dan Coex dengan akses mudah ke bandara

  • 332 kamar tamu modern dan 12 ruang pertemuan bisnis untuk 400 tamu

  • 4 restoran dan bar mewah yang menawarkan hidangan internasional hingga Bistro

  • Pojok web/Internet dan WiFi gratis untuk kebutuhan bisnis Anda dalam kenyamanan dan privasi

  • Fasilitas kesehatan dan relaksasi: Kolam renang, gym, sauna, dan lapangan golf

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Lokasi hotel

Novotel Ambassador Seoul Gangnam

130 Bongeunsa ro, Gangnam gu
06124 SEOUL
Korea Selatan

GPS:37.505258, 127.028829

Telepon
Fax +82 2-564-4573

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  1.263 ulasan

Peringkat TripAdvisor  4.5/5  2.198 ulasan

Sertifikat keunggulan 2024

It is located close to subway station and convenient to go wherever I wanted to go.

Catatan Tripadvisor 5.0/5

Jeong Su K Ulasan TripAdvisor tersertifikasi

I was very satisfied when Mr. Alex Nam at front desk explained what I could use and enjoy during my stay. He was a very professional and understanding person. His non verbal expression was excellent. The room, executive lounge, souna, lobby longe were all nice. Also, Miss Jonga Lee at the reservation team made me feel very impressed. She was an important asset of the hotel, I believe. All people in the hotel were nice and everything was good.

Dear jeongsuk704, Thank you for choosing to stay with us at Novotel Ambassador Seoul Gangnam. We sincerely appreciate your kind words about our staff, Alex and Jong-a. We are delighted to hear that our efforts to make your stay more comfortable and special were successful! Your review will be shared with all team members, and such feedback serves as a great motivation for our staff, who are committed to providing consistently high levels of service. If you have any questions or requests, please do not hesitate to let us know at any time. We are here to assist you. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you. SIncerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

Customer service

Catatan Tripadvisor 5.0/5

Uni J Ulasan TripAdvisor tersertifikasi

I’ve stayed for 3 days ! Mini was very helpful checking in. She is an excellent worker who helps with customers needs like I needed two beds in the room. Thank you Jini ❤️ I was able to change room to satisfy my needs. Novotel is close to subway and buses. Many restaurants too.

Dear Unij2024, Thank you for choosing to stay with us at Novotel Ambassador Seoul Gangnam. We sincerely appreciate your kind words about our staff, Jini. We are delighted to hear that our efforts to make your stay more comfortable and special were successful! Your review will be shared with all team members, and such feedback serves as a great motivation for our staff, who are committed to providing consistently high levels of service. If you have any questions or requests, please do not hesitate to let us know at any time. We are here to assist you. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you. SIncerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

No Housekeeping and No Turn-Down Service

Catatan Tripadvisor 3.0/5

SangSom Couples - Ulasan TripAdvisor tersertifikasi

Booked an executive room for 5 nights. I was surprised that no attempt was made to clean my room when I was in the Club Lounge and out for dinner from 5 p.m. Even after pushing the button for room cleaning, nobody appeared. The front desk told me, after I returned, that there is no turn-down service available, but housekeeping ends at 6 pm. They had time to clean my room but ignored my request. Definitely not the level of service I would expect for this class of hotel. Novotel, you need to do better.

Dear SangSom, Thank you for choosing to stay at Novotel Ambassador Seoul Gangnam and for taking the time to share your review. We sincerely apologize for the inconvenience caused by the room cleaning. Your feedback will be shared with the relevant department, and we will implement staff retraining and a review of our service quality. Once again, we apologize for not providing you with a comfortable and special stay, and we appreciate you sharing your concerns with us despite the inconvenience. When you choose to visit our hotel again in the future, we will strive to offer you an even more comfortable and special experience, and we look forward to welcoming you back soon. Thank you. Sincerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

Service is OUTSTANDING!

Catatan Tripadvisor 5.0/5

Cori D Ulasan TripAdvisor tersertifikasi

I felt compelled to write this review immediately (I’m still staying here) because the level of service I have received by the entire staff, but especially the concierge team (Logan, Woo Chi and the others) has been absolutely EXCEPTIONAL!!! Second to none! The room and accommodations are wonderful and so comfortable. Definitely would recommend Novotel Ambassador Gangnam Seoul to anyone lucky enough (or smart enough) to visit the wonderful, welcoming country!

Dear corid988, Thank you for choosing to stay with us at Novotel Ambassador Seoul Gangnam. We sincerely appreciate your kind words about our staff, Logan and Woo Chi. We are delighted to hear that our efforts to make your stay more comfortable and special were successful. Your review will be shared with all team members, and such feedback serves as a great motivation for our staff, who are committed to providing consistently high levels of service. If you have any questions or requests, please do not hesitate to let us know at any time. We are here to assist you. Thank you. SIncerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

Reliable choice in the heart of Gangnam

Catatan Tripadvisor 5.0/5

rossv973 Ulasan TripAdvisor tersertifikasi

Excellent location, facilities and service - well suited for business travellers to Seoul. Gym is well equipped for a hotel, Sinnonhyeon station close by, and Sinsa / Garuso-gil not too far to walk in fair weather Special shoutout to Kate for helping me to check in to my room early - 감사합니다!

Dear rossv973 Thank you for the excellent rating you provided following your recent stay at our hotel. We sincerely appreciate your kind words about our staff member, Kate (that is me!). All our team members are dedicated to ensuring you have a comfortable and special experience. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you :) Sincerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 519 ulasan 9.2/10 Lokasi
  • 620 ulasan 7.3/10 Kamar
  • 674 ulasan 8.8/10 Pelayanan
  • 16 ulasan 7.5/10 Internet
  • 266 ulasan 7.8/10 Kebersihan
  • 227 ulasan 8.8/10 Sarapan
  • 93 ulasan 8.8/10 Kebugaran/olah raga
  • 53 ulasan 7.7/10 Kolam

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