Mercure Paris Porte de Versailles Expo Hotel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 1,527 أراء

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36 38 rue du moulin, 92170 VANVES, France

الوصف

خدمات الفندق الإضافية

  • Renovated and modern rooms

  • Beside "Porte D" at Parc des Expositions/Hall 7. Covered private parking

  • 19 modular and fully equipped meeting rooms with daylight, 750m²

  • Millésime restaurant, modern and warm, French cuisine

  • Family rooms, possibility of adjoining rooms. Just ask!

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موقع الفندق

Mercure Paris Porte de Versailles Expo Hotel

36 38 rue du moulin
92170 VANVES
France

نظام تحديد المواقع العالمي (GPS):48.827125, 2.292001

الهاتف
فاكس +33 1 46 48 56 56

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

Bistro Millésime

Our chef provides regional French specialties and more exotic dishes in a warm and modern setting. Close to the Paris Expo Porte de Versailles, we welcome guests during the week for a meal or a drink.

احجز

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  1,527 أراء

تقييم TripAdvisor  4.0/5  130 أراء

Great Hotel Experience

ملاحظة Tripadvisor 4.0/5

jaswj95 تقييم TripAdvisor المعتمد

Great Parisian Hotel with a great variety of breakfast items and a restaurant where you can enjoy your dinner and watch the ongoing Euro tournament. Restaurant food variety is good as well. The rooms are good with comfortable beddings to relax after a tiring day in Paris, dubbed "The City of Lights".

Dear Guest, Thank you for your positive and detailed feedback following your stay in our hotel. We are pleased to hear that our rooms and the variety of our restaurant have helped to make your trip more enjoyable. We look forward to welcoming you during your next stay in Paris, Best regards, Séverine Moire Director General

Good choice

ملاحظة Tripadvisor 4.0/5

cianabro المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Quick business trip in Paris. One night spent at this hotel. Modern facility, welcoming. Close to Expo area. Spacious and clean room, even though not well-equipped. Good breakfast. Gentle staff. Globally recommended, above all in case of event at Expo.

Dear Cianabro, Thank you for taking the time to tell us about your experience at the Mercure Paris Porte de Versailles Expo Hotel. We are delighted that you enjoyed our hotel and its location. We look forward to welcoming you on your next business trip to Paris. Best regards, Séverine Moire Directrice générale

Wouldn't stay here again

ملاحظة Tripadvisor 2.0/5

thaque2016 تقييم TripAdvisor المعتمد

We are currently here- family of 4 and the city is great however I regret picking this hotel. We opted for something that was reasonably priced over luxury. However, even then this has not met ours standards. ROOM: The room itself if fine. Very limited space to hang clothes etc but it's expected. Beleive it or not, the rooms are baking hot even for February!!! To the point that all the chocolate the children bought melted over night. The fan in the room doesn't work. They state they have AC but these are switched off over the winter, which I know is standard across many hotels and countries. We have been sleeping with the windows open, which is fine. But then all night you can hear the noise as hotel is right on the main roads ie trams, parties etc. We asked for a free standing fan or an alternative, however they don't have any fans. We were given enough towels the first night and after been out all day exploring with children we have come back to find, half of our towels are dirty! BREAKFAST our son as a number of food allergies so we carry a lot items with us. However, nothing is labelled in tbe Breakfast buffet. We constantly had to ask what foods have egg, milk or nuts in them. And pretty much everything bar the fruit and cereal has those. No soya/oat milk but we took our own. Overall the variety is minimal however our daughter is happy as she gets to just have the pancake and Nutella! Pretty disappointed. Honestly just thought the standards would be better. We wouldn't choose to stay here again.

Dear Guest, We are very sorry that your stay did not live up to your expectations. With regard to the heat in the room, we apologise for the inconvenience. Did you call reception so that one of our technicians could check that the heating was at 0? If so, did you ask for a change of room so that you could enjoy your nights more? We are sorry about the lack of towels in the rooms and their state of cleanliness. This does not reflect the quality of our service and we will be tightening up our procedures in the future. Did you leave the do not disturb label? Make sure you remove it when you leave the room to ensure that the room is cleaned during your absence and that the towels are changed at the same time. Thank you for informing us of the lack of information regarding the breakfast label. Our teams are at your disposal to answer any questions you may have. We would like to assure you that your satisfaction is our priority and that we are determined to improve the quality of our services. We sincerely hope to have the opportunity to welcome you back to our establishment in order to offer you a more pleasant experience. Best regards, Séverine MOIRE Directrice Générale

Poor breakfast

ملاحظة Tripadvisor 2.0/5

giannis1010 العائلات - تقييم TripAdvisor المعتمد

The room was spacious, modern, and quite clean. The neighborhood was very quiet but lacked dining or drinking options. The metro station is almost 1 km away. A major issue with the hotel is the breakfast; it was very poor, even for a 2-star hotel, let alone a 4-star one. They rarely replenished the breakfast items, and only upon request. I was really disappointed with the breakfast offering.

Bonjour Giannis1010, Tout d’abord merci pour votre commentaire et votre retour d’expérience dans notre établissement. Nous sommes navrés que vous n’ayez pas été totalement satisfait de votre séjour. La satisfaction de nos clients est très importante pour nous. Sachez que nous prenons en note tous les retours afin d'améliorer nos services. Nous espérons avoir la chance de vous accueillir de nouveau pour vous procurer une meilleure expérience. En vous souhaitant une merveilleuse journée, Séverine MOIRE Directrice générale

Really enjoyed our stay - spotlessly clean, breakfast was fab, nice part of Paris 👍👍👍

ملاحظة Tripadvisor 5.0/5

Mishkins23 تقييم TripAdvisor المعتمد

We had a surprisingly pleasant stay at the Mercure Porte de Versailles. Some of the reviews below are not very complimentary and we were a bit worried but the hotel is really nice and in a chilled residential area of Paris. Breakfast was excellent - with an amazing choice of fruit, cheeses, cooked meats and even a pancake machine. We enjoyed our breakfast there every day - many thanks to the amazing breakfast teak staff who worked tirelessly every morning. It’s a busy hotel with many guests. There was a great selection of hot drinks (Nespresso coffee and tea). Speaking of food and drinks, the bar / cafe in the hotel is lovely too. I would recommend room service food - we had really nice tea and coffee at the bar and room service dinner (recommend the cooked meats selection (enough for two)). The rooms were spotlessly clean - again, compliments to the cleaning staff! The standard of their work is impressive! The beds were faultlessly made and the rooms were also super clean! Thank you! Nuxe hand soap and shower gel plus Kusmi tea - felt very spoit!! Finally, a couple of negative points: Yes, the paper cups mentioned below and not having means to transport water from the cooler down the corridor to your room - not great! The hotel should provide glass or metal bottles for people to take 0.5 litre or a litre back to their room. We made multiple trips (and used the kettle in the end to transport water for all of us in the room). There was a slightly unpleasant drainage perhaps smell in our bathroom when we arrived. Perhaps this is unavoidable; we chose to ignore it as we were too tired to move after our travel. Finally, reception - generally, very friendly and welcoming, some super helpful receptionists there. Unfortunately, one of them was rather rude to a member of our party who tried to book a taxi. She was short-tempered and condescending when all that she was asked to help with was to book a taxi. We considered talking to the hotel manager but a) had no idea who they were (they might have even been this rude individual) and b) decided to try and not spoil our break. This happened at the start of our stay. All I would suggest to the hotel manager is remind all their reception staff is that they should treat all their guests with respect and politeness, especially when all you are asked is to book a taxi. Surely that is not too much to ask for if you work in hospitality. Would still stay here again but wish our experience had not been soured a bit by the rude, impatient receptionist. PS Recommend the 15th Boulevard bistro near the hotel for food - amazing pizza, salad and nice ice cream. PPS We noticed that the windows open fully even on high floors which we found unsettling as that’s not child-safe.

Dear Mishkin, Thank you very much for your detailed review of your stay at the Mercure Porte de Versailles hotel. It is a pleasure to read that you enjoyed our establishment, our breakfast, the bar/café, and that the cleanliness of our rooms as well as the Nuxe and Kusmi Tea products lived up to your expectations. We are also delighted to receive your compliments on our breakfast staff and cleaning team. Your words of encouragement will be shared with them. Regarding the negative points you mentioned, we are sincerely sorry for the inconvenience you encountered. We take note of your comments. Regarding the incident with the member of our reception staff, we apologize for this lack of courtesy. Please be assured that we will take the necessary measures to improve the quality of our customer service. We hope that despite these inconveniences, you had a pleasant stay with us and that we will have the opportunity to welcome you again in the future. Best regards,

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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