How can we help you?
Are you planning a visit to the Eiffel Tower and have questions about how to buy your tickets, our pricing, how to get to the Tower, and what you can do once you get there? In this FAQ we try to answer all of your questions. Enter a key word to search, or choose one of the four different subjects.
Frequently asked questions
- Last minute - Tickets sold out: how can i visit?
- Getting to the Eiffel Tower on public transport?
- Are there toilets or baby changing facilities?
- How long does a visit take?
- Can visits be made by people in wheelchairs?
- Can I change the date and/or time of my ticket?
- I've lost something, what do I do?
- Is the Eiffel Tower free for babies?
- Is there a left luggage office?
- Is the Pass Musées museum pass card accepted?
Your request concerns
Contact us
If you can't find the answer you can contact us directly on the Contact page