SMRT Corporation Ltd

+65 6331 1000
2 Tanjong Katong Road
#08-01, Paya Lebar Quarter 3
Singapore 437161

SMRT Customer Relations

1800 336 8900

(Only within Singapore / mobile air-time charges may be imposed by relevant Service Providers)

7.30am - 8.00pm Daily

To report technical defects, please send an image and a description of the defect to our WhatsApp service


+65 9788 4398 (WhatsApp only)
7.30am - 8.00pm Daily

For enquiries on stored value card and public transport services in Singapore, please contact SimplyGo:

Hotline: 1800 225 5663 (+65 6883 5048 for overseas callers)
Operating hours: 8.00am - 6.00pm daily (excluding Public Holidays)