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Introducing Virtual Visual Support
Get your product working without a technician visit by opting in for visual support.
Contact info
Chat Support
Chat support for technical support & service : Available 24/7
If you're having difficulty accessing your Samsung Account, please click here.
Please note: If you are unable to access chat, please click here.
If you're still encountering technical difficulties, please contact us via Text Support.
For technical support for printers, click here
If you're having difficulty accessing your Samsung Account, please click here.
Please note: If you are unable to access chat, please click here.
If you're still encountering technical difficulties, please contact us via Text Support.
For technical support for printers, click here
Text Support
Text ‘SUPPORT’ to WECARE (932-273) and get instantly connected to an agent.
(Only for customers located in Canada)
*Standard message rates may apply.
(Only for customers located in Canada)
*Standard message rates may apply.
Online Shopping
Send us an e-mail for order enquires at info.seca@samsung.com
1-800-SAMSUNG (1-800-726-7864)
Mon-Sun: 9 AM – 9 PM(EST)
Chat with us for online shopping support
Available 24/7
1-800-SAMSUNG (1-800-726-7864)
Mon-Sun: 9 AM – 9 PM(EST)
Chat with us for online shopping support
Available 24/7
SmartThings Support
SmartThings Chat Support : Mon-Fri : 11 AM- 8 PM (EST)
SmartThings support is only available for SmartThings app & compatible products.
For more information, please visit SmartThings Support Page
SmartThings support is only available for SmartThings app & compatible products.
For more information, please visit SmartThings Support Page
Samsung Care+ Support
To submit a service request under Samsung Care+ plan, call us at 1-877-699-1356
(Only for Samsung Care+ Customers)
(Only for Samsung Care+ Customers)
E-mail Support
Find your product and send us an e-mail for technical and service related queries.
Sign Language Support
ASL & LSQ Sign Language Interpretation Service For Samsung Technical Support*
Phone Support
Speak to one of our dedicated team of experts.
1-800-726-7864
1-800-SAMSUNG
Mon-Sun: 9 AM – 9 PM (EST)
1-800-726-7864
1-800-SAMSUNG
Mon-Sun: 9 AM – 9 PM (EST)
Service Centre Locator
Find out more about how you can get face-to-face help
Online support
Chat Support
Chat support for Technical Support & Service : Available 24/7
Online Shopping : Available 24/7
Please note: If you are unable to access chat, please click here.
Online Shopping : Available 24/7
Please note: If you are unable to access chat, please click here.
Sign Language Support
ASL & LSQ Sign Language Interpretation Service For Samsung Technical Support*
Email Support
Find your product and send us an e-mail for technical and service related queries.
Book Service Online
Book service online and track your repairs at your own convenience - anytime, anywhere!
Top Load Washer Recall Repair
Please note that www.canadatoploadwashersettlement.ca portal is now closed.
1 855 291 6251 (Mon-Fri 9:00 am to 6:00 pm) for Top Load Washer Recall Repair
1 855 291 6251 (Mon-Fri 9:00 am to 6:00 pm) for Top Load Washer Recall Repair
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