What you give us

For some of our Services you may need a RunwayMap account (“Account”). When you sign up for an Account, we will ask for PII, like your name and email address. Once you have signed up, by your choice, you can add more PII to your profile by editing it. We store this information together with, for example, videos or images you upload, your reviews, your communication, personal notes, likes or comments on content of other users. You can allow RunwayMap to access your photo and video storage on your device, selected cloud service, or third party applications. Please note that we also store the communication you send to us, like your emails, your support requests or feedbacks and ideas. The documents you upload in your personal RunwayMap document folder are stored on your personal device or your selected cloud service, and we do not have access to these documents.

From third parties

We allow you to sign up and log in to the Services using third-party accounts, such as Facebook or Google. If you access the Services through third-party accounts we will collect information that you have agreed to make available, like your account ID, name, profile picture and email. This information is collected by the third-party account provider and is provided to us under their privacy policies. You can generally control the information that we receive from these sources using the privacy settings in your third-party account.

We may use the information we collect from you in the following ways: (a) to personalize users’ experiences and to allow us to deliver the type of content and service offerings which you are interested in; (b) to improve the Services, and develop new services and functionality in order to better serve you; (c) to allow us to provide better service when we respond to your service requests; (d) to provide the Service’s functionality; (e) track usage of the Services and help us understand how you use our Services; (f) provide feedback to third parties; (g) display relevant advertising; (h) promote our Services; (i) message you; (j) back up our systems and allow for recovery; (k) enhance the security of the Services; (l) to make the Services work in the way you expect; and (m) comply with legal obligations. When you have signed up and created an account in order to use our mobile application our lawful ground for most processing activities is the performance of the contract. If we (a) report to advertisers or other partners to provide them with statistics on performance, (b) help them understand how our users respond to their online content and advertisements on our Services, and (c) promote our products and Services, our lawful ground for processing is legitimate interest. Consent is our lawful ground for processing your data in case we personalize ads that we show you on our Services, and if you allow us to receive information through device-based settings (e.g. GPS location, gallery, camera). When you visit our website, the lawful ground for processing your data we collect by tracking your behavior and storing your support requests or feedbacks and ideas is legitimate interest. We may also process your data for complying with our legal obligations, to protect your vital interests or those of others, and as necessary in the public interest. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is fully secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to. Under data protection laws of the European Union you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and, where the lawful ground of processing is consent, to withdraw consent. If you wish to exercise any of the rights set out above, please email us at support@runwaymap.com. We may request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights. We may also contact you to ask you for further information to respond to your inquiry more quickly. We do not charge any fees if you request to access your personal data, but we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. We try to respond to all legitimate requests within one month. Please contact us first at support@runwaymap.com if you have any complaint or concern about how we collect and use your data. You also have the right to lodge a complaint with the competent Supervisory Authority for data protection issues. EDÖB is the Supervisory Authority in Switzerland. We may include or offer third party products or services on our Services. These third parties may have separate and independent privacy policies and practices that are beyond our control. We encourage you to review the privacy practices of such third parties. We make no guarantees about, and assume no responsibility for, the activities, information, services, or data/privacy practices of these third parties. Please email us at support@runwaymap.com if you have concerns about third party products and services. The Services are not intended for minors, and particularly not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us at support@runwaymap.com. If we become aware that a child under 13 has provided us with personal information without parental consent, we will delete such information from our systems. If you would like to stop receiving certain emails and notifications you can adjust your account settings in our mobile application. You may also unsubscribe from our email newsletters by following the instructions contained at the bottom of the email or you can email us at unsubscribe@runwaymap.com. However, you may not have the option to stop receiving administrative or service-related emails and notifications as they are necessary to provide the Services you requested. For users residing outside Switzerland, please note that the information we obtain from or about you may be transferred, processed and stored in Switzerland. If your data is transferred outside Switzerland and the EEA, we will take care that certain safeguards are in place to ensure a similar degree of security for your personal data: (a) We may transfer your personal data to countries that the European Commission has approved as providing an adequate level of protection for personal data; or (b) if we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place; or (c) where we use certain service providers who are established outside of Switzerland and the EEA, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time. We may modify this Privacy Policy from time to time. You should look at the Privacy Policy regularly. We will indicate at the top of this page the date that revisions were last made. By continuing to access or use the Services after those changes become effective, you agree to the revised Privacy Policy. We will remove on our Services all your data when you choose to delete your Account. However, we will retain your data as a backup for a period of twelve months. Thereafter, we will delete the remaining data from our systems. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For example, we delete (a) server logfiles after twelve months; (b) support requests after support has been provided; and (c) feedbacks and ideas after twelve months. In some circumstances we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you. If there are any questions regarding this Privacy Policy you may contact us by mail or email using the information below: