Commerce Without Compromise.
PFS is a global commerce services company providing eCommerce operations services on behalf of consumer brands and internet retailers.
PFSweb, Inc., operating under its business unit, PFS, the company provides a broad range of services that facilitate each operational step of an eCommerce order in support of direct-to-consumer (DTC) and business-to-business (B2B) retail channels. With over 20 years of experience and innovation, PFS brings together technologies, systems and people to create exceptional post-click eCommerce experiences. More than 90 enterprise and growing brands from a variety of industries, including fashion and apparel, health and beauty, jewelry and collectibles, and consumer packaged goods, among others, partner with PFS to perform their eCommerce operations services on their behalf.
Fulfillment
Pick/Pack/Ship services
Gift wrap and branded packaging
Personalization
Returns management
Customer Service
Phone, email, and live chat
Brand training
Multi-lingual
Payment & Fraud
Payment gateway and processor integrations
Fraud screening management
Credit and collections
Order Management Platform
Order Management/Warehouse Management System
Distributed order routing
Retail integration
Continuity and subscription