Accessibility Statement
The Commonwealth of Pennsylvania (Commonwealth) is committed to making its digital content and services accessible to people with disabilities. The Commonwealth has the following policies, executive orders, and management directives to address the needs of people with disabilities:
- Information Technology Policy (ITP)-ACC001 - Digital Accessibility
- Executive Order 2024-01 - Hire, Improve, Recruit, Empower Committee
- Executive Order 2023-08 - Bolstering Service Delivery through a Digital Experience Strategy
- Executive Order 2016-03 - Establishing “Employment First” Policy and Increasing Competitive Integrated Employment for Pennsylvanians with a Disability
- Executive Order 2002-5 - Disability-Related Policy
- Management Directive 205.25 Amended – Employment Related Disability Accommodations
- Management Directive 205.26 – The Americans with Disabilities Act of 1990, Title II, Subtitle A, Nondiscrimination I State and Local Government Services
Web and Mobile Accessibility
Policy
ITP-ACC001 - Digital Accessibility Policy adopts globally recognized standards like the Web Content Accessibility Guidelines and Revised Section 508 Standards to make the Commonwealth’s digital content and services accessible.
Compatibility
When using the Commonwealth website and mobile applications, the current versions of the following browser and screen reader combinations are recommended for the best experience.
- Edge or Chrome with JAWS on windows devices
- Safari with VoiceOver for IOS and macOS devices
- Chrome with TalkBack for Android devices
Process
The Commonwealth uses the following process to ensure digital content is accessible.
- Research including people with disabilities to understand user needs.
- Use the Keystone Design System with its focus on accessibility and inclusion.
- Test against industry standards and with assistive technologies.
- Include feedback from people with disabilities to prioritize our work.
Digital Accessibility Feedback
Contact the Governor’s Office if you would like to provide feedback about the accessibility of a Commonwealth website.
Other Disability Services
The Commonwealth has many services in place to support people with disabilities. Some of those services include:
- Accessible Voting
- Aging and Disability Services through PA Link
- Blindness and Visual Services
- Deaf and Hard of Hearing Services
- Library Services for Residents with Visual, Physical or Reading Disabilities
- Persons with Disabilities Parking Placards
- Persons with Disabilities Registration Plates
- The Office of Developmental Programs (ODP)
- The Office of Mental Health and Substance Abuse (OMHSAS) Services
- Vocational Rehabilitation Services
Updated: November 2024