We’ve got a new look!

We’ve refreshed some parts of our website. Thanks for your patience while we update everything. Find out more

WAV stands for Wheelchair Accessible Vehicle. This means you can travel in the vehicle while seat in your wheelchair
Man in living room using tablet to sign into online account

Your online account

See how the Motability Scheme online account can help you manage your lease flexibly, get payments quicker, add or change drivers and more.

Manage your lease flexibly in your account

See how an online account can help you stay organised and in control of your lease.

You can use your account to:

Illustration of a key with a keyring
Manage your lease
Stay in control. Get payments quicker, add or change drivers, and more.
  • Register an insurance claim quickly and securely

  • Report a breakdown

  • Apply for a lease extension

  • Change your managing dealer

  • Add or change your drivers at any time

  • Book a Kwik Fit appointment when it suits you

  • Request your V5C

  • Add a personalised plate

Illustration of a lease agreement
Update  your details
Keep your details up to date, so we know how to reach you.
  • Update your address, phone number and email address

  • Add or change your bank details to get payments like the Good Condition Payment faster

Illustration of a hand holding a mobile phone screen
Start applying
Apply online whenever it suits you, track your application, and see your PIN.
  • Apply online whenever suits you and save time at the dealer

  • Track your application

  • View your PIN when it’s time to get your vehicle

Woman on laptop

Ready to flexibly manage your lease online? 

Related FAQs

What is the Motability Scheme online account and how do I create one?

The Motability Scheme online account can help you manage your lease flexibly and stay organised and in control of your lease.

Read more

How do I add or remove my bank details in the Motability Scheme online account?

Once you’ve signed in, go to the personal details section and follow the steps under 'My payment details'.

Read more

What can I do in 'Insurance cover' in the Motability Scheme online account?

You can flexibly manage your insurance policy in one place. This includes downloading all your important documents and reporting an accident.

Read more