Multi-factor authentication for FCA systems

We’ve introduced multi-factor authentication to strengthen how firms and others log into our systems and to further protect and control access to our data.

Multi-factor authentication

Multi-factor authentication ensures only you access your accounts. You now need to enter a one-time passcode when you log into:

  • Connect
  • Reg Data
  • Online Invoicing (Fees Portal)
  • Shared Intelligence Service (SIS)
  • Electronic Submission System (ESS) 

To continue to access FCA systems you will need to register and turn on multi-factor authentication. You’ll be prompted when you log in to these systems.

Once you have authenticated using your one-time passcode for Connect, RegData or Online Invoicing you won’t need to re-authenticate while you remain logged in to these systems.

Multi-factor authentication is also used to verify your identity when you call the Supervision Hub, using a one-time passcode sent by text message.

Below we have further information to help you understand the process.

User guides and videos

FCA systems  User guide Video
Register for multi-factor authentication using the Salesforce authenticator app User guide Video
Register for multi-factor authentication using text message or voice call User guide Video
Log in with multi-factor authentication using an authenticator app User guide Video
Log in with multi-factor authentication using text message or voice call User guide Video
Reset your multi-factor authentication User guide Video

 

Contact us

If you have any technical issues please contact:  

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