We’ve introduced multi-factor authentication to strengthen how firms and others log into our systems and to further protect and control access to our data.
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Multi-factor authentication
Multi-factor authentication ensures only you access your accounts. You now need to enter a one-time passcode when you log into:
- Connect
- Reg Data
- Online Invoicing (Fees Portal)
- Shared Intelligence Service (SIS)
- Electronic Submission System (ESS)
To continue to access FCA systems you will need to register and turn on multi-factor authentication. You’ll be prompted when you log in to these systems.
Once you have authenticated using your one-time passcode for Connect, RegData or Online Invoicing you won’t need to re-authenticate while you remain logged in to these systems.
Multi-factor authentication is also used to verify your identity when you call the Supervision Hub, using a one-time passcode sent by text message.
Below we have further information to help you understand the process.
User guides and videos
FCA systems | User guide | Video |
---|---|---|
Register for multi-factor authentication using the Salesforce authenticator app | User guide | Video |
Register for multi-factor authentication using text message or voice call | User guide | Video |
Log in with multi-factor authentication using an authenticator app | User guide | Video |
Log in with multi-factor authentication using text message or voice call | User guide | Video |
Reset your multi-factor authentication | User guide | Video |
Contact us
If you have any technical issues please contact:
- the Supervision Hub (for Connect, Reg Data or Online Invoicing)
- the Operations Support Team (for ESS only)