Frequently Asked Questions
Please click on the question to review the answer.
July 15th, 2019 - Task
Order Reporting
Q.
What's
changed?
A.
Previously the only way to submit order level data was through the Batch Upload
tool. Now, when a vendor user pulls an individual contract into their work list, an
additional step in the workflow will appear to submit order level data. Only
contracts that require order level data will see a change to the workflow. See the
Vendor user guide for more information.
Q.
Do all
task/delivery orders need order level data?
A.
If a contract requires order level data, all orders and mandatory fields must be
completed to submit an ISR.
Q.
I don't see
an order that I need to report against?
A.
Verify with your contracting officer the contract in question requires order level
reporting. If so and a specific order(s) does not appear in your workflow, contact
the Federal Service Desk to report the issue.
Q.
Is there
anything changing for government users?
A.
No, this new functionality only affects Vendor users. There is no change to how
order level data is viewed by government users.
May 01st, 2018 - FAR
2014-003 Task Order Reporting
Contractors:
Q.
How do I
submit a Batch Upload?
A.
Instructions on how to use the "Batch Upload" functionality is covered on page 28,
Section 9 of the Contractor User Guide. The data elements users populate and submit
through the front end user interface are identical to the data elements populated in
Batch Upload Template.
Q.
How do I
know if my task/delivery orders require order level data?
A.
If you have an IDIQ contract that can be used by multiple agencies, and have an
Individual Subcontracting Plan for that contract, task and delivery order level data
is required. If you are still unsure, please contact your government contracting
officer for additional clarification.
Q.
I don't
know my task/delivery order award PIIDs required for order level reporting. How do I
find those out?
A.
eSRS pulls all its data from FPDS. All task and delivery orders that require order
level reporting will be identifiable in FPDS using its Reports tool. In the future,
the eSRS Reporting feature will be enhanced to identify required orders.
Government Officials:
Q.
I'm a
government official who reviews contract subcontracting reports, how are my
responsibilities changing?
A.
If you administer or review subcontracting reports for an IDIQ contract that can be
used by multiple agencies, and has an Individual Subcontracting Plan, task and
delivery order level data is required to be submitted by vendors. Contract master
level contracting officials are responsible for reviewing both contract and order
level data. The socio-economic categories are the same for both contract and order
level data reporting.
Q.
How can I
review order level data?
A.
Once you login, access your pending contract subcontracting reports as you normally
would. The difference is you will now see order level data embedded in the contract
report. There is a tutorial video on your logged in home page as well as instruction
provided in the user guides to further assist you.
Q.
How do I
know if the order level data is accurate?
A.
Similar to reviewing contract data, work with the vendor to determine data accuracy.
Order level data is part of the overall Individual Subcontracting Report. If data is
incorrect for an order, the entire report should be rejected.
April 01st, 2018 - FAR
2014-003 Task Order Reporting
Q.
What is
New?
A.
FAR Case 2014-003 Small Business Subcontracting Improvements was effective November
2016. This FAR rule implemented regulatory changes made by Small Business
Administration (SBA). Mandatory order-level reporting requirement is applicable
after November 30, 2017, which is when Electronic Subcontracting Reporting System
(eSRS) is expected to accommodate the requirement.
In addition to compliance with SBA's regulations, the order-level reporting
requirement has the benefit of facilitating the allocation of subcontracting credit
to funding agencies; proper allocation of credit ensures that funding agencies are
incentivized to promote small business subcontracting on orders. As stated at FAR
19.704(a)(10)(iii) and 52.219-9(d)(10)(iii), contractors will include subcontracting
data for each order when reporting subcontracting achievements for
indefinite-delivery, indefinite-quantity contracts. The requirement only effects
those contracts with an Individual Subcontracting Plan and are intended for use by
multiple agencies.
Q.
What order
level data do I have to report?
A.
Contractors will populate data consistent with the socio economic categories
currently required for contracts at the task/delivery order level. The
socio-economic categories are the same for both a contract and an order. For
example, on an eligible order, prime contractors will report the dollars
subcontracted to Women Owned Small Businesses, Veteran Owned Small Businesses,
Service Disabled Veteran Owned Small Businesses, etc.
Q.
How do I
report order level data?
A.
The Batch Upload feature is currently used to submit contract subcontracting data
for multiple contracts at once. The Batch Upload feature has been enhanced to allow
for the submission of order level data as well. Currently, this is the only method
available to submit order level data. It is recommended to use the Batch Upload
function to submit both contract and order level data for those contractors required
to submit order level data.
Available guidance can be found in the Vendor User Guide and, once logged in, a
training video and guiding language on the Batch Upload page.
Q.
I have a
commercial subcontracting plan. Does my reporting change?
A.
Order level reporting is not required for contractors who have a commercial or DoD
comprehensive subcontracting plan.
Q.
I am a
government contracting officer or designated official responsible for reviewing a
contract subcontracting report, what is changing for me?
A.
Master level contracting officers and designated officials are responsible for
reviewing order level data submissions. These users will be able to access both
contract and order level subcontracting data and make a determination. Order level
data is part of the overall subcontracting report. Acknowledging a contract report
will acknowledge all order level data submitted by the contractor as well. The
government review period begins May 1st. Government contracting officers and
designated officials will be able to view order level data within the contract
subcontracting report by then.
April 24th, 2012
Q.
When was eSRS
official launch?
A. Its initial operating capability (IOC) official launch was on October
28th, 2005. Full operating capacity (FOC) was launched March
25th, 2006 and the system continues to be enhanced.
Q.
When did DOD
start using eSRS?
A.
Department of Defense organizations that handle unclassified contracts began using
eSRS in October 2008. Classified contract reporting should still be done through
your government contracting official.
Q.
How can a
contractor change their registration data? When I entered my Unique Entity
Identifier (SAM) on the registration screen, the system self populated my
organizational information and it is incorrect. The system will not allow me to edit
it.
A.
When a contractor enters their Unique Entity Identifier (SAM) to register, the eSRS
will self populate the Contractor Information, and the Physical and Mailing address
data fields from the System for Award Management (SAM). If there is an issue with
the pre-populated data, the contractor will need to contact SAM and correct their
data in that system prior to registering in eSRS. Once the contractor corrects the
data in the SAM, it will take approximately 48 hours before eSRS is refreshed with
the new data. Again, the "rule of thumb" is that any change a contactor makes in the
SAM, they should wait approximately two days before trying to register in eSRS
again.
If you registered even though the data was wrong, please fix the data in SAM and
check to see if eSRS refreshed the information after two business days. If not,
please contact the eSRS Helpdesk and make them aware of the situation.
All prime contractors are required to be registered in SAM to do business with the
government. Lower tier contractors do not have the requirement to register in SAM
unless they themselves have a contract with the government. However, in the event
the contractor has not registered in SAM, the contractor must now manually input,
update and maintain the physical and mailing addresses in eSRS at time of
registration.
If you are interested in registering at SAM please visit https://www.sam.gov/.
Q.
What are
Individual Subcontract Reports (ISR), Summary Subcontract Reports (SSR), and
Commercial Reports?
A.
- ISR
-
An ISR (formally the SF 294) collects subcontract award data from
prime/subcontractors that: (a) hold one or more contracts over the
applicable threshold specified in FAR 19.702(a) at any given time during the
term of the contract; and (b) are required to report subcontracts awarded to
Small Business (SB), Small Disadvantaged Business (SDB), Women-Owned Small
Business (WOSB), HUBZone Small Business (HUBZone SB), Veteran-Owned Small
Business (VOSB), and Service-Disabled Veteran-Owned Small Business concerns
under a subcontracting plan. For the Department of Defense (DoD), the
National Aeronautics and Space Administration (NASA), and the Coast Guard,
this form also collects subcontract awards for Historically Black Colleges
and Universities (HBCUs) and Minority Institutions (MIs).
The ISR is not required from small businesses or for commercial items for
which a commercial plan has been approved, nor from large businesses in the
DoD Test Program for Negotiation of Comprehensive Subcontracting Plans.
- SSR
-
An SSR collects subcontract award data from prime/subcontractors that: (a)
hold one or more contracts over the applicable threshold specified in FAR
19.702(a) at any given time during the term of the contract; and (b) are
required to report subcontracts awarded to Small Business (SB), Small
Disadvantaged Business (SDB), Women-Owned Small Business (WOSB), HUBZone
Small Business (HUBZone SB), Veteran-Owned Small Business (VOSB), and
Service-Disabled Veteran-Owned Small Business concerns under a
subcontracting plan. For the Department of Defense (DoD), the National
Aeronautics and Space Administration (NASA), and the Coast Guard, this form
also collects subcontract awards for Historically Black Colleges and
Universities (HBCUs) and Minority Institutions (MIs).
- Commercial Reports
-
Contractors with Commercial Plans (formerly known as Commercial
Products Plans) are required to file only the SSR, not the ISR;
moreover, they are required to file only once a year. When a contractor
enters an SSR, the eSRS will prompt the user to specify whether or not the
report is for a commercial plan. If the contractor indicates that this is
so, the eSRS will provide a variation of the SSR specifically for
contractors with a commercial plan. There are Help bubbles in the additional
fields to guide the user through the report.
Q.
When are
ISRs, SSRs and Commercial Reports due?
A.
- ISR
-
The ISR is due semi-annually and at contract completion, always within 30
days after the close of each reporting period unless otherwise directed by
the contracting officer. Normally these deadlines would be April 30th for
the period ended March 31st and October 30th for the period ended September
30th. A separate report is also due within 30 days after contract
completion. Reports are required when due, regardless of whether there
has been any subcontracting activity since the inception of the contract
or since the last reporting period.
- SSR
-
SSRs must be submitted semi-annually (for the six months ended March 31st and
the twelve months ended September 30th) for contracts with DOD and NASA, and
annually (for twelve months ended September 30th) for contracts with
civilian agencies, except for contracts covered by an approved Commercial
Plan (see below). Reports are due 30 days after the close of each
reporting period.
-
Note: On September 9th 2013, DoD issued a Class Deviation for Summary
Subcontract Report (SSR)-Submission under Individual Subcontracting Plans,
which establishes changes to the frequency and number of reports required as
well as changes to the routing for report submission. For additional
information see the DPAP Class Deviation postings here (DARS Tracking Number
2013-O0014).
- Commercial Reports
-
This report is due within 30 days after the government's fiscal year.
Q.
How can I
receive training?
A.
Subcontract Reports training is conducted by SBA. To view training opportunities
visit SBA’s Subcontracting website at
www.sba.gov
Q.
Who needs to
use eSRS?
A.
In accordance with the memorandum issued by the Office of Federal Procurement Policy
(OFPP) on November 3, 2005, along with other notices, all agencies submitting
unclassified contracting information into FPDS-NG, their large prime
contractors, and large subcontractors (i.e., subcontractors with subcontracting
plans under the flow-down provision) should begin using eSRS upon deployment of IOC
for both the summary and individual subcontract reporting. Entitlement Programs like
OPM contractors under the Federal Employees Health Benefits Program (FEHBP) and
contractors holding Medicare contracts with HHS are currently exempt from this
requirement and should continue to submit paper SF-294s and SF-295s to those
agencies.
Q.
Is there any
assistance when entering subcontracting reports?
A.
The system offers assistance in several ways. First, there are user guides available
on the eSRS homepage (see the list on the right-hand side of the screen). Second,
before entering the reports, the system will prompt you with a notice explaining the
information that you will need to have on hand to enter those reports. Third, there
are help bubbles ( ) throughout the reports that explain the data fields.
You can also review the training webinars available on the site.
Q.
What do I do if I am unable to find my contract
that I am contractually responsible for reporting our accomplishments?
A.
If you are a large prime contractor: In the event that you are unable to find
or report against a contract that should be available through eSRS, you must contact
your cognizant contracting officer for help. In order for you to report against your
contract, your government contracting authority will have to report your award to
Federal Procurement Data System -Next Generation (FPDS-NG), and they must flag the
record as having a subcontracting plan. FPDS-NG is the central repository containing
a searchable collection of over 12 million federal contract actions. FPDS-NG is the
authoritative source of the basic contractual information used to pre-populate many
of the eSRS fields when entering your contract number. For more information on
FPDS-NG please visit https://www.fpds.gov.
If you are a large lower-tier subcontractor: In the event that you are unable
to find or report against a contract that should be available through eSRS, you must
contact the contractor with which you company has the contractual relationship.
Q.
How do I
get help registering in the eSRS?
A.
To register in eSRS, the users should click their user type at the top of eSRS
homepage, either government or contractors, and then click the Register tab on the
following page.
If you have any questions about eSRS:
- Contractors should contact the Federal Service Desk.
- Government officials should contact their eSRS Agency Coordinator.
Q.
How does
the eSRS impact my agency?
A.
Contracting officers and the Offices of Small and Disadvantaged Business Utilization
(OSDBUs) will no longer receive paper SF-294s and SF-295s. Instead, they will log on
to the eSRS to view their contractors' achievements. The system will provide a
variety of standard reports, including Analysis of Subcontracting Plan Goal
Attainment (SBA Form 1907), a Five-Year Trend Analysis, and a number
of other reports - as well as a robust ad hoc reporting tool for users who wish to
design their own reports. The agency OSDBUs will no longer need to input the SF-295
data into a Government database, as they have done in recent years, nor will they
have to develop a special report for SBA; everyone will have access to the data at
the same time. Also, the eSRS will provide automatic reminder notices to contractors
when reports are due and generate delinquent notices when contractors fail to submit
reports by the due date.
Q.
I was told
that contractors who were registered under the same Unique Entity Identifier (SAM)
can see each others work. Why is this not happening for our organization?
A.
Everyone must enter the contract numbers that their company has with the government
under the Contract Worklist on their homepage. Once that is done, they will see a
listing of all reports that are entered by others, but they will not be able
to review or edit the reports submitted by other individuals in their company. In
the future, we hope to make additional changes to the system to accommodate
contractors to have permissions to see reports entered by other individuals in their
organization.
Q.
What
reports do the contractors review and what does the government review?
A.
The Prime or higher-tier subcontractors will review their subcontractors' Individual
Subcontracting Reports (ISRs), and the government will review the Prime's ISR and
all of the Summary Subcontracting Reports (SSR). Please note: Contractors
do not need to review their subcontractors' SSRs.
Q.
What if my
report is still pending? How long should it take the government to accept both my
ISR and SSR?
A.
Contractors need to keep in mind that once the reports are submitted to the
government, they have met their reporting requirement. This does not mean that the
government does not have the right to reject the report for necessary revisions. The
government may reject a report at any time and ask for revisions.
Q.
What if I
do not know the email address of the government or higher-tier individual who will
review my reports?
A.
If you are the prime contractor filing an ISR or SSR, or if you are a subcontractor
filing an SSR, you should contact the Contracting Officer on the contract(s) you
have with that agency and ask them for this information. If they do not understand
the process, then ask to talk with their eSRS Agency Coordinator. If you cannot
determine the name of that person, please send an email to the eSRS Helpdesk, and
label it as a policy question asking for that agency coordinator's name.
If you are a subcontractor reporting to the prime contractor or a higher-tier
subcontractor, we recommend that you call the person who awarded your subcontract;
or, if that person is unknown, you may contact the Small Business Liaison Officer of
that company.
Q.
Why does my
contract number appear different in eSRS compared to what is on my contract? There
are more numbers and letters added to it.
A.
The Federal Acquisition Regulation (FAR) subpart 4.602(e) prescribes the use of a
unique Procurement Instrument Identifier. In accordance with FAR 4.602(e)(2)
Agencies were required to have this in place prior to October 1, 2003. Any new
contractual action awarded or issued by the Federal Government in Fiscal Year 2004
forward would adhere to this standard. For any action awarded prior to Fiscal Year
2004, a unique Procurement Instrument Identifier (PIID) was created using your
Contract Number and augmenting it with the additional information to conform to the
regulation and ensure enforcement of the standard and uniqueness in the numbering
system.
Q.
How can a
contractor revise a report that was submitted to the government or higher-tier
subcontractor?
A.
The contractor needs to contact the individual at the government or higher tier who
will be reviewing their report and request it be rejected for revisions.
Q.
What if a
contractor registered under the wrong Unique Entity Identifier (SAM)?
A.
Please send an email request to the eSRS Helpdesk and ask for them to change your
registration from the existing Unique Entity Identifier (SAM) to the UEI Number you
require. Please send the helpdesk your e-mail address (you registered in eSRS), the
old UEI Number, and the UEI Number you would like to be moved to.
Q.
Why can't I
see my lower-tier subcontractor's ISRs?
A.
First, have you submitted your ISR? If your ISR has not been submitted into the
system, there is nothing for the lower-tier report to link to in eSRS. Second, if
the lower tier did not put your email address on the report as the reviewer, you
will not see the report. You should ask your lower-tier subcontractor whose email
address they put on the report. If it is incorrect, they can easily change the email
address by going into eSRS and look at their ISR list. Next to the report on that
list is a button called "Update email target." They can click on that button and a
box will appear asking for the correct email address. They enter in the new email
address and submit. Now you can see the report.
Q.
How long
does it take to get updated information from FPDS-NG into eSRS?
A.
Updates to contract actions in FPDS-NG are pulled real-time into eSRS.
Q.
Should
contractors be submitting ISRs for Task or Delivery orders?
A.
eSRS does not currently accept ISRs for Task and Delivery Orders. SBA is working
with the Office of Federal Procurement Policy (OFPP) and other agencies to develop a
Government-wide policy. The feature will not be "turned on" until there is an
official, written policy issued by either OFPP or SBA.
Q.
How can I
enter more than one SSR to an agency?
A.
Since the SSR is a summary report, a contractor would normally submit only one SSR
to each agency. The principal exception to this rule occurs when a contractor has
both a commercial plan (i.e., for commercial items) and also one or more individual
contract plans (i.e., for products or services not meeting the definition of a
commercial item) with the same agency. Under this circumstance, the contractor must
file two (2) SSRs, one for the commercial plan and the other representing the
summary of subcontracting activity on all other contracts. A contractor with this
requirement must be careful to isolate the subcontracting activity on the commercial
plan and ensure that there is no double-counting.
Q.
When a
contractor has a combination of individual and commercial plans for various
contracts, are they required to submit one SSR for their commercial plan and a
separate SSR for the individual plans?
Q.
Why am I
receiving errors when entering data into numeric fields?
A. When entering data in eSRS fields that require numbers, enter the number
without decimals, commas, symbols, or spaces.
Q.
How do I
complete the State and Country address information if my organization is in a U.S.
Territory?
A.
All U.S. territories are now available in the State drop down field. Select the
appropriate territory in the State field drop down and then select United States in
the Country field.
If you have
any questions regarding any of the Integrated Acquisition Environment's other systems
(i.e., FEDBIZOPPS, FPDS-NG, etc.), click here.
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