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eSIM

What is eSIM?

An eSIM is a digital SIM that eliminates the need for a physical SIM card. You can even store multiple eSIMs on the same device and use two phone numbers at the same time. And it's more secure - someone can't remove the physical SIM card if your smartphone is lost or stolen. In just a few simple steps, you are ready to make calls, send messages, and browse the web.

ESIM is available on compatible devices for all DOCOMO PACIFIC mobile plans (postpaid and prepaid). Devices must be locked to DOCOMO PACIFIC or unlocked to successfully activate eSIM.

To obtain or switch to an eSIM, please visit a DOCOMO PACIFIC retail store.

Activate eSIM on your device

Please visit a DOCOMO PACIFIC retail store to obtain a QR code that allows you to activate your eSIM.

You will need a Wi-FI or cellular connection to activate eSIM. Then on your device:

  1. Connect to the internet
  2. Open your camera
  3. Scan the QR code and follow the activation prompts

Remember to please retain all activation paperwork and QR codes to assist in troubleshooting or in the event of a SIM replacement.

Other ways to activate

On your Apple iPhone device:

  1. Connect to the internet.
  2. Go to Settings > Cellular
  3. Select Add Cellular Plan
  4. Scan the QR code provided to you from DOCOMO PACIFIC
  5. Follow the instructions on your device to activate a plan.
  6. Learn more about eSIM on iPhone here: https://support.apple.com/en-us/HT212780.

Having trouble scanning the QR code? You can add your eSIM profile manually.

  1. Follow the initial steps related to your device to add a cellular/mobile plan,
  2. Select Enter Details Manually
  3. Enter activation information as outlined on the receipt from DOCOMO PACIFIC.

For other devices, please refer to the manufacturer's website for a step-by-step guide to eSIM activation.

On your Samsung Galaxy phone device:

  1. Connect to the internet.
  2. Go to Settings > Cellular or Connections
  3. Select SIM card manager
  4. Select Add Mobile Plan
  5. Select Add Mobile Plan
  6. Scan the QR code provided to you from DOCOMO PACIFIC
  7. Follow the instructions on your device to activate a plan.

Having trouble scanning the QR code? You can add your eSIM profile manually.

  1. Follow the initial steps related to your device to add a cellular/mobile plan,
  2. Select Enter Details Manually
  3. Enter activation information as outlined on the receipt from DOCOMO PACIFIC.

For other devices, please refer to the manufacturer's website for a step-by-step guide to eSIM activation.

eSIM FAQs

How to Order

  • DOCOMO PACIFIC Guam+1.671.688.2273

  • DOCOMO PACIFIC CNMI+1.670.488.2273

Some conditions may apply. Rates subject to change. Available to Guam & CNMI Residential subscribers only. Activation Fee may be required. $0 Down/Advanced Payments based on well-qualified credit. The ability to upgrade every year based on 12 successful installment payments & eligible trade-in. Service ACCESS Plan required. If Service is cancelled, remaining total balance of device is due.

Apps within ACCESS Passes subject to change. Data usage outside of included apps and websites will be charged to inclusive data allowance. Customers are subject to DOCOMO PACIFIC's Wireless Data Fair Usage Policy. Other conditions may apply. See our Frequently Asked Questions.