For help with tickets purchased before 1st September, click here. 

For help with tickets purchased after 1st September, click here.

If you purchased tickets from elsewhere, then please contact your point of purchase.

Please refer to the bp pulse LIVE FAQs.

Doors opening times are detailed on your ticket.

Often we don't receive the actual performance times until closer to the event. These times are subject to change but you can find the latest times on your specific event page. Choose your event from our What's On page. 

Further information about our accessibility policy and dedicated ticket line can be found on our Accessibility pages.

bp pulse LIVE is situated on the NEC site. For more details of how to get here check out our Getting Here pages.

Fancy the VIP experience? Find out more about our Hospitality packages here or call one of our friendly premium team on 0344 338 0333.

We have a variety of food and drink outlets inside the arena, find out more on our Inside The Arena page.

Looking to put on an event? Further information can be found here or contact our sales team on arena-sales@necgroup.co.uk.

If you are unable to find the answer to your query, please email us at feedback@necgroup.co.uk.

We welcome all feedback and if you would like to contact us about a recent experience at the Arena, please email us at feedback@necgroup.co.uk.

For more information about the companies within the NEC Group and how we use your information please see our Privacy Policy.