Hello
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Making an impact. Together.
- Jo started her career at Apple over 14 years ago as a Specialist at the Apple Store. “My time in Apple Retail made me fall in love with the culture here and discover my passion for helping people.” She followed this passion to the Seattle campus, where a casual introduction to a colleague led to an exciting new opportunity on the AI and Machine Learning (AIML) team.
- “We were introduced because we have a lot in common — we’re both Latinas and very big advocates for women in technology.” During their initial chat, Jo shared an idea inspired by her days in Apple Retail. “What if we could create a learning experience that helped retail employees better explain how machine learning is used in our products?”
- The team loved the idea, which led to them offering Jo a new role where she helped turn her idea into a reality. Today, Apple Store team members have even greater confidence as they help customers appreciate the benefits of Apple’s unique approach to machine learning. “I love the fact that this all started from grabbing a coffee with someone. It’s a beautiful way to connect and begin a collaboration.”
- Jo promotes connection outside her day-to-day work as well. She’s one of the leaders for the Women@Apple Diversity Network Association (DNA) in Seattle, and also helped launch the Pride@Apple DNA in Seattle. “Creating a sense of togetherness is a big part of who I am. It’s powerful to be with your community and learn from each other.”