Backing our customers with the Amex App
Scan the QR code to download the American Express® Mobile App.
iOS and Android only.
Get Started on the App
Activate your Card
Scan and instantly activate your new or replacement Card.
Set up your Account
Create your Online Services Account right in the mobile App.
Apply for an Additional Card
Quickly apply for an additional Card from American Express1.
Manage your PIN
View and change your PIN. Learn more
Have questions?
Chat with us.
Message us directly in the App to receive on-the-go support.
Important Account features, accessed fast
Smarter login
Access your Account in a simple and secure way with Touch ID, Face ID2 or fingerprint authentication.
View transactions
Quickly and easily view the last 6 months of statements and sort by credit or debit transactions.
Pay your Account
Make payments to your Account3 or use your points to give you some extra breathing room, if you're enrolled in Membership Rewards.
Card notifications
Get instant updates on the things you've been eyeing, whether it's your Card limit or a payment reminder.
Lock and unlock your Card
Want to temporarily lock your Card?
With the Amex App you can lock and unlock it, whenever you need.
More of your Membership, closer at hand
Track your Points
View your Points balance and redemption recommendations, if you're enrolled in Membership Rewards.
Select + Pay with Points
Use your Points to pay4 off your purchases in the App, if you're enrolled in Membership Rewards.
Amex Offers
See it, save it to your Card5, snap it up. Amex Offers make saving on your favourite brands simple.
Refer a friend
Use your unique code to refer friends6 to the Card Member experience for a chance to earn Bonus Points.
1. Additional Card Members. Additional Card Members must be 16 years of age or over. Additional Card Members were previously referred to as “Supplementary Card Members”. The basic Card Member will be liable to pay for all transactions made by Additional Card Members. Earning of points is subject to the terms and conditions of the Rewards Program the Basic Card Member is actively enrolled. All points earned on Additional Card Member spend will go to the Primary Card Members Account.
2. Smarter login. To use the App, you must be registered for Online Services. Apple, the Apple logo, Touch ID and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.
Android and Google Play are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License.
3. Pay your Account. The following are not Eligible Cards: Business Cards that are affiliated with a wholesale partner, American Express Business Travel Accounts, Government Cards, Corporate Purchasing Cards, Corporate Meeting Cards, Corporate Cards.
4.Select + Pay with Points. Subject to the Membership Rewards Terms and Conditions. Minimum of 1,000 points required. Any credit to your Card Account cannot exceed the current outstanding balance on your Account. Points will be debited immediately and credit will take up to three business days to appear on your online statement.
5. Amex Offers. The following are not Eligible Cards: Business Cards that are affiliated with a wholesale partner, American Express Business Travel Accounts, Government Cards, Corporate Purchasing Cards, Corporate Meeting Cards, Corporate Cards and the David Jones Storecard.
6. Refer a friend. The ‘Refer a Friend’ program is subject to eligibility deemed by American Express. American Express discourages spamming. You should only send referral messages to friends and family who genuinely want to receive them. In order to be eligible for Bonus Points, your friend must apply using the referral link you send them. If your friend applies from a separate link or applies independently you will not receive Bonus Points. You cannot refer a friend who already has one of our Cards or has held one in the last 18 months and you will only receive the Bonus Points if your friend's Card application is approved. You may only send referral messages to a maximum of 20 friends and the amount of Bonus Points you may receive under the ‘Refer a Friend’ program is capped at 200,000 points per year. For full Terms and Conditions for your Card product please log in here.