-
When Being Positive Is Positively Meaningless
Business communication Digital ArticleAs a teacher, I know how vital positive feedback is for keeping students motivated, productive, and satisfied. And I have seen, both in the classroom and in offices where I’ve worked, that particular ways of being positive tend to yield the best results (see my post “The Art of Giving Praise“). But I have to […] -
3 Ways Managers Start Off On the Wrong Foot
Managing people Digital ArticleDon’t be too businesslike or too quirky. -
Your Employee Tested Positive for Covid-19. What Do You Do?
Global Business Digital ArticleBe compassionate - but act quickly. -
The Management Century
Business history Magazine ArticleIf you want to pinpoint a place and time that the first glints of the Management Century appeared on the horizon, you could do worse than Chicago, May 1886. There, to the recently formed American Society of Mechanical Engineers, Henry R. Towne, a cofounder of the Yale Lock Manufacturing Company, delivered an address titled “The […] -
What to Do When a Coworker Goes Over Your Head
Leadership & Managing People Digital ArticleDon't let your frustration show. -
Google’s Secret Formula for Management? Doing the Basics Well
Business management Digital ArticleEmployees learn how to run meetings, have conversations, and set goals. -
Put Employees at the Center of Your Post-Pandemic Digital Strategy
Change management Digital ArticleLosing talent is your number one risk. -
Does Management Really Work?
Managing people Magazine ArticleHow three essential practices can address even the most complex global problems -
Do You Need a Checkup?
Leadership & Managing People Digital ArticleI had been feeling a little odd; a number of minor physical discomforts were leading me to feel anxious about my health in general. And that anxiety was... -
Helping New Managers Succeed
Talent management Digital Articleby Lauren Keller Johnson -
Fear and Stress on the Job
Leading teams Big IdeaWorkers and managers explain why incivility is a company problem, not an individual one — and how to address it. -
How to Tell Someone They're Being Laid Off
Leadership & Managing People Best PracticeDon't talk about how difficult the decision was for you. -
A Question of Character
Leadership Magazine ArticleJoe Ryan turned a small-town cosmetics company into a national powerhouse, making employees happy and shareholders rich in the process. Does it really matter that he cheats on his wife? -
Don’t Assume the Shoe Fits
Corporate social responsibility Magazine ArticleMost businesspeople will serve on the board of a nonprofit organization at some point. But the governance of nonprofits can differ dramatically from the governance of businesses. Even the best intentions can prove disastrous when new board members fail to understand that their traditional business experience can carry them only so far. -
5 Mistakes New Managers Make
Leadership & Managing People Digital ArticleNearly 50% of promoted people underperform in their new roles. -
The Toxic Handler: Organizational Hero—and Casualty
Organizational culture Magazine ArticleWhen companies cause emotional pain through nasty bosses, layoffs, and change, a certain breed of “healing” manager steps in to keep the gears moving. They are toxic handlers—unsung corporate heroes who save the day, but often pay a high price. -
Tech Is Transforming People Analytics. Is That a Good Thing?
Performance indicators Digital ArticleNew tools can help organizations manage stress and performance — but only if they’re deployed ethically. -
Giving a High Performer Productive Feedback
Managing people Best PracticeGiving feedback, particularly constructive feedback, is often a stressful task. As counterintuitive as it may seem, giving feedback to a top performer can be even tougher. Top performers may not have obvious development needs and in identifying those needs, you can sometimes feel like you’re being nitpicky or over-demanding. In addition, top performers may not […] -
How to Align Employee and Company Interests
Employee retention Digital ArticleI spent time with each of my team members recently to focus on the top priorities for our firm Cue Ball and to make sure we were all on the same page. I asked each person to prepare a list of their top five priorities. In our individual review sessions, I asked them to look […] -
Inventing HBR
Business history Magazine ArticleHow a modest guide for new managers morphed into an agenda-setting institution
-
Google's Project Oxygen: Do Managers Matter?
Leadership & Managing People Case Study11.95View Details Google's Project Oxygen started with a fundamental question raised by executives in the early 2000s: do managers matter? The topic generated a multi-year... -
HBR's 10 Must Reads 2021: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "The Feedback Fallacy" by Marcus Buckingham and Ashley Goodall)
24.95View Details A year's worth of management wisdom, all in one place. We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review... -
Infinity Life Insurance Company: Creating an Organization (A)
Organizational Development Case Study11.95View Details Infinity Life Insurance Company was a joint venture between two Indian public sector banks and a U.K.-based insurance firm. The company began its operations... -
Frameworks for Dialogue and Research about Social Impact Investing
Innovation & Entrepreneurship Case Study8.95View Details Social Impact Investment is a rapidly expanding field, but terminology in the field is poorly defined and imprecise. This note suggests frameworks that... -
Transition at DataCo?
Innovation & Entrepreneurship Case Study11.95View Details The founder of a data analytics company, Stefan Brecht, has several issues with his key business developer and head of marketing and sales, Tamara Smithson.... -
GuestFirst Hotel (A): Customer Loyalty
Technology & Operations Case Study11.95View Details Provides a hotel context in which to explore the link between customer loyalty and financial performance, using four years of hotel data. Challenges students... -
Unconscionability: David V. Uber, The Goliath
Strategy & Execution Case Study11.95View Details David Heller began delivering food in Toronto using the UberEATS platform in December 2016. Several months after signing a service agreement with Uber... -
Henry Schein: Doing Well by Doing Good?
Strategy & Execution Case Study11.95View Details Henry Schein Inc., a distributor of supplies to dentist, physician, and veterinary practices, had sales approaching $9 billion and employed nearly 16,000... -
Transport Corporation of India (B): Choosing the Right Candidate
Finance & Accounting Case Study5.00View Details Supplement to case 113131. Transport Corporation of India was a logistics company that provided multi-modal transport solutions to its customers. Set... -
Bob Fifer
Organizational Development Case Study11.95View Details Explores the life and concerns of Bob Fifer, HBS class of 1979 and CEO of Kaiser Associates. Explores the many influences on Bob's development and his... -
Harvard Business Review Guides Ultimate Boxed Set (16 Books)
300.00View Details This 16-volume, specially priced boxed set makes a perfect gift for aspiring leaders looking for trusted advice on such diverse topics as data analytics,... -
HBR's 10 Must Reads for Executive Teams (with bonus article "Leadership That Gets Results" By Daniel Goleman)
24.95View Details Executive leadership is a team sport. As part of an executive team, you wear many hats. Not only are you responsible for working with other senior leaders... -
Collaborating for Growth: Duane Morris in a Turbulent Legal Sector
Leadership & Managing People Case Study11.95View Details By the late 2000s, the law firm Duane Morris had transformed itself from a growing U.S. law firm to a significant global player. The firm's uniquely collaborative... -
HBR Guide to Unlocking Creativity
21.95View Details Anyone can think more creatively and unlock innovation. Creativity is the key to innovation, but too many projects and teams are organized in ways that... -
Royal DSM: From Continuous Transformation to Organic Growth
Strategy & Execution Case Study11.95View Details Royal DSM CEO Feike Sijbesma was pondering the challenges of shifting DSM's global organization from the constant transformations of the past 100 years... -
James Cranfield
Organizational Development Case Study11.95View Details Describes the attitudes, feelings, and perceptions of the manager who will conduct the performance appraisal interview. A rewritten version of an earlier... -
Transpower New Zealand: Evaluating Board Performance
Organizational Development Case Study11.95View Details Mark Verbiest, Chairman of Transpower New Zealand, initiated a performance review of Transpower's board of directors. The review, which took four months... -
Sears Auto Centers (C)
Leadership & Managing People Case Study5.00View Details Supplements the (A) case. -
Craig Parks (A)
Organizational Development Case Study11.95View Details Craig Parks is a 1992 HBS graduate who, without much deliberation, returns to work for his former employer, Taylor Burton on Wall Street. The choice proves... -
Nordstrom: Dissension in the Ranks? (A)
Organizational Development Case Study11.95View Details In 1989, the performance measurement systems and compensation policies of Nordstrom Department Stores unexpectedly came under attack by employees, unions,...
-
When Being Positive Is Positively Meaningless
Business communication Digital ArticleAs a teacher, I know how vital positive feedback is for keeping students motivated, productive, and satisfied. And I have seen, both in the classroom and in offices where I’ve worked, that particular ways of being positive tend to yield the best results (see my post “The Art of Giving Praise“). But I have to […] -
3 Ways Managers Start Off On the Wrong Foot
Managing people Digital ArticleDon’t be too businesslike or too quirky. -
Your Employee Tested Positive for Covid-19. What Do You Do?
Global Business Digital ArticleBe compassionate - but act quickly. -
The Management Century
Business history Magazine ArticleIf you want to pinpoint a place and time that the first glints of the Management Century appeared on the horizon, you could do worse than Chicago, May 1886. There, to the recently formed American Society of Mechanical Engineers, Henry R. Towne, a cofounder of the Yale Lock Manufacturing Company, delivered an address titled “The […] -
What to Do When a Coworker Goes Over Your Head
Leadership & Managing People Digital ArticleDon't let your frustration show. -
Google’s Secret Formula for Management? Doing the Basics Well
Business management Digital ArticleEmployees learn how to run meetings, have conversations, and set goals. -
Put Employees at the Center of Your Post-Pandemic Digital Strategy
Change management Digital ArticleLosing talent is your number one risk. -
Does Management Really Work?
Managing people Magazine ArticleHow three essential practices can address even the most complex global problems -
Do You Need a Checkup?
Leadership & Managing People Digital ArticleI had been feeling a little odd; a number of minor physical discomforts were leading me to feel anxious about my health in general. And that anxiety was... -
Helping New Managers Succeed
Talent management Digital Articleby Lauren Keller Johnson